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5 star

SLS Hotel, a Luxury Collection Hotel, Beverly Hills
4.3/5131 Reviews

SLS Hotel, a Luxury Collection Hotel, Beverly Hills

Beverley Hills Los Angeles|0.51km from Pierre Towers
I was so excited to stay here. I arrived about 5pm and our room was not available to strike one so they gave us tokens for free drinks at the poolside, while we were there we waited to see if anyone will come up to us and offer drinks and nothing so I decided to go up to the bar. We ordered our drinks and when paying with the tokens the bartender made it clear to me that her tip was not included with the tokens strike 2.. made me feel like I couldn't afford it, so we decided to go have dinner, we finished dinner after 6pm and still not call my room was available so I decided to go ask..when I get there all of a sudden our room is available. We go up to our room and its the wrong one strike 3 when going back to the lobby I found a gentleman walking our luggage up so I let him know our room was not the one I reserved he apologized and walked me down to the lobby.. when we were in the lobby they apologized and gave me a discount for the mixed up.. the agreed that was not the room I reserved and was going to send wine and cheese up to our room.. never received the wine strike 4. The next morning we decided to check out I told the gal there about my horrible experience so they waved the valet also when I got my bill they added other charges of $90 and gave me a discount of $60 . Yea the other charges were added to offset the discount. I felt so uncomfortable never going back again, I'm still sad about my family trip that was ruined and made us feel unwelcome. Never had this experience ever

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Top rated hotels in Los Angeles

Searching for hotels near Pierre Towers? Compare room rates and reviews to find your ideal stay.
Petit Ermitage
4.3/561 Reviews
West Hollywood
Pros: - Cute rooftop with pool (tho it's very small so go early or off hours) - Very good breakfast food - very pricey though.. but that's hotels in general - Great location Cons: - BLACK MOLD in bathroom/tub - this was seriously concerning and should be immediately addressed in all rooms. - Outdated rooms in general in desperate need of renovation - it all needs updates, it looks dated and unkept to be honest, and not in a chic way. - Service to the rooms was bad - My room was stocked with all decaf pods and hot chocolate, when I called to ask for caff they said they were out.. they did offer to sell me coffee, but we ended up having to leave to make our dinner.. seems petty but these are the minor details you're paying premium for.. - Service in general was slow. they need more staff. The check-in process was extremely slow and i was put on hold multiple times when calling down to the front desk staff. - The property also really leans into their ”circusy” theme, which I'm all about a bohemian vibe but blasting ”Pure Imagination” at my brunch hour misses the creative mark. It came across as annoying, not thought-provoking. In short, I was excited for a stay at what I recalled was a pretty cute hotel at one point in time, but now it feels like they're cutting corners..
Sixty Beverly Hills
3.7/5104 Reviews
Beverley Hills
The whole is OK, and there is no way to compare with the domestic, it is also the domestic standard.
Hotel del Flores
2.6/5102 Reviews
Beverley Hills
As a woman travelling alone my main concern is safety at night. This hotel has old worn furniture, dirty carpets, non working TV's and rusted bath tubs, but honestly I am never in so I don't really care as the position was favorable for my business trip. SAFETY IS A BIG CONCERN in this hotel. ALL the staff leaves at 8 pm, leaving the hotel completely unguarded all night. In addition, the front door does not lock by itself, the client needs to turn around and manually close it, well you know how many people don't do it right ? This morning I got up for my meeting and there was a homeless man in the lobby. During the night someone tried to violently open my door, I yelled at them and luckily they left. Now there is yelling in the hallway, people knocking on doors and running in the hallway. It should not be allowed that people run a hotel like this. You purchase a room with the expectation of safety, which here is not guaranteed, If you are a woman travelling alone stay away from this place.
Beverly Laurel Hotel
4/5106 Reviews
Too expensive for thus type of motel. It’s not a hotel. Too noisy, the rooms face the swimming pool s d there always people seining and making noise. The rooms face the aisle and you can’t have the window open because everyone that goes by sees you., and you don’t have privación.
SLS Hotel, a Luxury Collection Hotel, Beverly Hills
4.3/5131 Reviews
Beverley Hills
I was so excited to stay here. I arrived about 5pm and our room was not available to strike one so they gave us tokens for free drinks at the poolside, while we were there we waited to see if anyone will come up to us and offer drinks and nothing so I decided to go up to the bar. We ordered our drinks and when paying with the tokens the bartender made it clear to me that her tip was not included with the tokens strike 2.. made me feel like I couldn't afford it, so we decided to go have dinner, we finished dinner after 6pm and still not call my room was available so I decided to go ask..when I get there all of a sudden our room is available. We go up to our room and its the wrong one strike 3 when going back to the lobby I found a gentleman walking our luggage up so I let him know our room was not the one I reserved he apologized and walked me down to the lobby.. when we were in the lobby they apologized and gave me a discount for the mixed up.. the agreed that was not the room I reserved and was going to send wine and cheese up to our room.. never received the wine strike 4. The next morning we decided to check out I told the gal there about my horrible experience so they waved the valet also when I got my bill they added other charges of $90 and gave me a discount of $60 . Yea the other charges were added to offset the discount. I felt so uncomfortable never going back again, I'm still sad about my family trip that was ruined and made us feel unwelcome. Never had this experience ever
Hotel Sofitel Los Angeles at Beverly Hills
4.2/545 Reviews
I must the experience was one of the best we've ever had. The staff was amazing and very friendly. Any questions we had were answered very well. The hotel is very clean and nice, our room was very comfortable and spacious.

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