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Hotel Indigo Madrid - Princesa
4.5/544 Reviews

Hotel Indigo Madrid - Princesa

Madrid|0.81km from Conde del Valle de Suchill Park
Like in other reviews, the main pro about this hotel is location. Very convenient for metro and bus access, and within reasonable walking distance to the Palacio Real. However, that’s about the only reason to book this hotel. The Front Desk staff was rude, unaccommodating, and just plain wrong. He insisted that the room was not suitable for two when the booking and rate type, both in my confirmation email and in the IHG app, clearly showed “SLEEPS 2.” When I asked if it’s a twin bed in the room, he said no it’s a queen. So I asked what’s the problem then? As we were getting our keys he then said by the way breakfast would normally be for one but in this case I give you guys the second breakfast free. As if he were trying to come across as doing us a favor, when I know for a fact that the rate I booked included breakfast for up to two guests. Our best guess is this person was ********** (it was myself and my ******** partner) and couldn’t stand the idea of us being in this room together. This is also all without so much as even acknowledging my loyalty (Gold) with IHG. I’ve stayed at Holiday Inn Expresses with considerably more welcoming staff than this man (won’t name him by name unless IHG reaches out) displayed at this property. Stay at this property for the location but don’t pay anything more than 60€ per night. Anything more than that is a rip off. And don’t expect to be given a warm welcome by this particular front desk person. There was another person - a woman - working the front desk but our interactions with her were unfortunately limited. Perhaps the experience would have been better if we had been welcomed by her as she was considerably more pleasant.

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Top rated hotels in Madrid

Searching for hotels near Conde del Valle de Suchill Park? Compare room rates and reviews to find your ideal stay.
Sonder Malasana
4.6/553 Reviews
Madrid City Center
The hotel is very comfortable and very comfortable and the hotel is very comfortable and very comfortable. The only thing I noticed, perhaps x my age, that would miss a little more lighting in the entrance. I was hard to see to put the key. I recommend it and I would return to any other Sonder without doubt.
Hostal Jemasaca-Palma61
3.7/57 Reviews
Madrid City Center
Traveling abroad to Madrid, this hotel is relatively close to the city center, with convenient transportation and easy access. The breakfast in the morning is simple but nutritious. It is worth recommending and will come to live again next time.
Sercotel Gran Hotel Conde Duque
4.2/584 Reviews
I stayed at this hotel again because I was too familiar with the surrounding environment. There are restaurants with Carrefour and Chinese supermarkets. The subway is close to the subway. The facilities are old. Like other European old hotels, the service and sanitation are no problem.
Leonardo Hotel Madrid City Center
3.9/542 Reviews
Very good, modern hotel, in a fantastic location in the city. This hotel is less than 5 minutes walk from the local Metro station and less than 10 minutes walk to Plaza de España and the beginning of Grand Via. To reach the very Centre of the city (Sol) it's only 20 minutes by foot or you can use the Metro with only one change. We paid direct to the reception for breakfast on one of our 3 mornings and it was well worth the money. A good range of tasty food and drink on offer. The bed was very comfy. The WiFi worked very well. Air con was excellent. All the staff were extremely friendly and helpful. We will return to this hotel.
Roisa Centro
4.2/518 Reviews
Madrid City Center
Only advantage to these apartments in my opinion is the location. The balcony is a Juliet Balcony, not big enough to sit on so this is misleading. The towels were very small and threadbare and you have to pay extra to get them replaced and clean ones. The cleanliness when we arrived was basic, the oven was greasy and apartment was dusty. The drains in the apartment were very smelly, they came and cleaned them but the smell came back the next day. There were no instructions or a welcome pack to give you an idea of the area ie metro lines, places of interest, just given key and not told the office is closed when you checkout. The area is very noisy and busy at all times but it's central so you have to expect this. The soundproofing between apartments is bad and you can hear people moving around at all times.
Smartr Madrid Gran Via Apartments
4.5/534 Reviews
Madrid City Center
We loved staying at the apartment. It was super clean, comfortable, two bedrooms with space between them for privacy and all the amenities available. Within walking distance to most attractions and activities or restaurants that we did or went to. And the people who manage it were superb. Thank you for a great stay!

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