Hotel Madrid Plaza de España, Affiliated by Meliá Reviews
Hotel Madrid Plaza de España, Affiliated by Meliá
Gran Vía, 74, Madrid, Community Of Madrid, 28013, SpainView Hotel Details
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Hotel Madrid Plaza de España, Affiliated by Meliá Guest Reviews
4.1/5
Very Good
105 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(105)
Positive reviews(8)
Guest User
Standard Room With View
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 30, 2024
Nice room. Staff friendly. Best location
Aichiluobodetanghuluer
Premium Room
Stayed in Aug 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 23, 2024
The location is very good in the city center. It is very convenient. The room is also very large. The price/performance ratio is very high
Original TextTranslated by Google
Response from Property: Dear guest,
Thank you very much for your support and trust in our hotel!
We are very happy to hear your positive comments about the central location of our hotel. Indeed, our convenient location, close to Plaza España and Puerta del Sol, is an ideal starting point for visiting Madrid. The spacious rooms you mentioned are also a highlight of our hotel. All rooms are modern in design and equipped with necessary amenities to ensure your comfortable stay. We are also honored by your recognition of the value for money. We are always committed to providing guests with value for money services and experience.
Thank you again for your support and love. We sincerely look forward to your visit again and wish you a happy every day!
Martina Piovesan, Voice of Customer Coordinator
Guest User
Family Room
Stayed in Jun 2024
Travel with friends
29 review
3.0/5
Posted on Jun 23, 2024
There is nothing else to say about the square.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at our resort hotel and taking the time to leave us your valuable comments and suggestions!
The location next to the square you mentioned is exactly where our hotel is located. It is located on the bustling Gran Vía Street in the city center, which is indeed convenient for guests to explore the beautiful attractions and cultural activities of Madrid.
We sincerely look forward to your visit again. We will definitely provide you with a better accommodation experience and wish you a happy life!
Laura López, Voice of Customer Coordinator
Guest User
Standard Room
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 9, 2024
Yes, the staff is enthusiastic
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support and trust in our hotel!
We are very happy to hear that our enthusiastic team has left you with a positive impression.
Thank you again for your support and kindness. We sincerely look forward to your visit again and wish you a happy day!
Martina Piovesan, Voice of Customer Coordinator
Guest User
Standard Room
Stayed in Jul 2023
Family
4 review
4.0/5
Very Good
Posted on Aug 4, 2023
The location is a bit far, but the breakfast is delicious.
Original TextTranslated by Google
Response from Property: Hello. Thank you for visiting our hotel. We are glad to hear that you were overall satisfied with our hotel during your stay. Above all, thank you for your positive evaluation of the breakfast. However, we are sorry to hear that you were somewhat disappointed by the distance between our hotel and the city center. Still, we are glad that you had a comfortable stay without any major inconveniences. We hope you had a pleasant stay in Madrid during your stay at our hotel. Please visit us again next time you have the opportunity. Thank you, Maria Fdez. Valderrama, Voice of Customer Coordinator
Guest User
Premium King Room
Stayed in Jun 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Sep 9, 2024
Very nice hotel
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your support and trust in our hotel!
We are very happy that you have left a positive impression on the hotel. The advantages you mentioned, such as our hotel's perfect location in the heart of Madrid, provide you with convenient transportation and opportunities to visit the city, which is what we are proud of. At the same time, our room design does focus on modernity and comfort, with the aim of making you feel relaxed after a busy day. We will continue to work hard to maintain and improve our service quality.
Thank you again for your support and love, we sincerely look forward to your visit again, and wish you a happy day!
Martina Piovesan, Voice of Customer Coordinator
Guest User
Standard Room With View
Stayed in Jul 2023
Couples
4 review
5.0/5
Outstanding
Posted on Jul 18, 2023
Good attention from the hotel staff
Original TextTranslated by Google
Response from Property: Dear Mr. Guest, First of all, we appreciate you sharing your impressions. It has been a pleasure for us to return the trust placed in our hotel with a pleasant stay. We are very happy to verify, through your score, that we have lived up to your expectations. Your satisfaction is our greatest reward. We would be happy to serve you again in the near future. Best regards, Maria Fdez. Valderrama, Voice of Customer Coordinator
Guest User
Premium Twin Room-Non-Smoking
Stayed in Oct 2023
Family
5 review
5.0/5
Outstanding
Posted on Nov 9, 2023
Nice hotel.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing our hotel and sharing your stay experience. We are very happy to hear that you had a good impression of our hotel. We look forward to your visit to our hotel again and wish you a happy life! Maria Fdez. Valderrama, Voice of Customer Coordinator