Guest User
December 15, 2024
We stayed here for a Xmas party, the checkin was great, the bar noise was madness even at 5pm. The room was fine, had most things we needed except a flannel. Mini bar was there for a drink. We stayed here for the 5* service and extras, our needs were sadly not met, we paid £250 for our nights stay, with only continental breakfast (very disappointing) no room service to be seen, and when we returned at midnight from our event, the bar was closed, we expect more from a hotel bar in the city centre. Very disappointing, and then not to receive a hearty breakfast felt somewhat disappointing, we booked this for a lavish and boutique experience to spoil ourselves, sadly it didn’t offer the extras that other hotels in the same vicinity offer. We won’t be returning. So sorry.