Name: Wave Hotel Manhattan Beach
Address: 900 N Sepulveda Blvd, Manhattan Beach, California, 90266, 900 N Sepulveda Blvd, Overseas, United States
Rating: 3.7

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Negative reviews

房間味道很重！擦洗使用的毛巾很臟，看了之後都不敢使用！

The room smells very bad! The towels used for washing are very dirty. I dare not use them after seeing them!

Convenient transportation and superior geographical location

Breakfast is too bad, everything else is okay!

24-hour front desk

Luggage storage

Wi-Fi

Golf course

Breakfast

Non-smoking room

All Languages

English

Chinese

All Room Types

Standard Room, 2 Queen Beds, Non Smoking

Standard King Room

King Room-Accessible

Deluxe King Bed Studio

UN HORROR! Nunca en la vida nos pasó, ni escuchamos de nadie a quien le haya pasado algo así. Nos vimos en la obligación de dormir una noche en el hotel y a la mañana siguiente decidimos pasar otra por cuestiones de no tener que trasladar todas nuestras cosas a otro lado. Me acerque con mi papá al mostrador para reservar una noche más, y la señorita (de nombre Ana) nos comento que no había ningún problema con que nos quedemos, que podía hacernos la reserva en ese momento. Mi papá le preguntó si no necesitaba ningún depósito más, y ella dijo que no había problema, que podíamos pagar incluso DESPUÉS DE NUESTRA ESTADÍA, así que nos quedamos más que tranquilos. A la mañana siguiente salimos a conocer la ciudad y volvimos al hotel tarde por la noche. Al llegar, la llave del hotel no abría la puerta de la habitación, por lo que me acerco al mostrador donde había otra recepcionista, quien me pidió el número de habitación y sin preguntar ni fij**** nada, me hizo llaves nuevas. Cuando abro la puerta de la habitación noto que NUESTRAS COSAS NO ESTABAN, PERO SI LAS COSAS DE ALGUIEN MÁS, Y QUE HABÍA ALGUIEN ADENTRO. Asustados, vamos al mostrador a preguntar porque nuestras cosas no estaban en el nuestro cuarto y donde estaban! A lo que me contestan que, “como nosotros nos habíamos ido sin pagar y no teníamos reservación, ellos alquilaron la habitación a otra persona”. La recepcionista de la noche llama a la tal Ana, quien afirma que ella no nos hizo la reservación porque nosotros no pagamos nada. Le recuerdo que ella nos dijo que podíamos pagar DESPUÉS, y lo niega (siendo su palabra contra la nuestra por supuesto, siendo nosotros DOS PERSONAS); después me pide hablar nuevamente con su compañera, y comunicándose con ella en inglés y creyendo que nosotros no entendíamos el idioma, y estando el teléfono en altavoz (siendo esto escuchado por todos nosotros que si entendíamos el idioma que hablaban) le pide que corrobore si la reserva estaba hecha o no, porque ella creía haberla hecho por la mañana, que tal vez la reserva no se había guardado bien y que por eso se había vuelto a reservar por Booking. En base a todo esto, se tomaron el atrevimiento de SACAR TODAS NUESTRAS PERTENENCIAS DEL CUARTO QUE OCUPABAMOS Y PONERLAS EN UN CUARTO SIN USO DEL HOTEL, MANIPULANDOLAS SIN NUESTRO CONSENTIMIENTO. Tenían mi número telefónico de este país y podrían COMO MÍNIMO habernos llamado para consultar, antes de manipular nuestras pertenencias de esa forma. Nos dejaron en la calle un viernes por la noche, y sin saber si nos faltaba algo de todo lo que habían sacado de nuestro cuarto o no. Nunca se nos paso por la cabeza que pueda pasar algo así. Adjunto foto de cómo, al llegar por la noche, vimos que dejaron nuestras valijas en un cuarto en desuso.

The hotel was clean and very comfortable highly recommended.

The location is good, easy to walk to the beach, few restaurants close by.  We tried to check in early but the staff were eating, they said we could leave our luggage but they were just going to leave them in the foyer. When we did check in much later, the hotel was virtually empty and yet they put us in a room next door to a man that had about 5 people in the room, he was sitting on the bed, shirt off door open and TV blaring. I asked to be moved straight away that was done. The room was clean, large and with a fridge. Parking was free. We were just in the area to see friends so it was adequate, but its not somewhere I would stay if I was on holiday

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9.2km from Los Angeles International Airport

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Discover 108 reviews of Wave Hotel Manhattan Beach, rated 3.7 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Wave Hotel Manhattan Beach Reviews: 108 Verified Reviews Latest 2024 | Trip.com

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