Hotels Near Plaza Saint-Hubert in Montreal

This is my second time staying at this hotel. My first-time experience was fantastic, great location and very convenient, surrounded by restaurants and stores, nearby metro station, walking distance to hospital. The room ”looks” clean and tidy on the first sight. All the great things aside, the second stay was the most horrifying night I have ever stayed in a hotel. BED BUGS！！！！ Unbelievable bed bugs were literally crawling on my bed. In the middle of the night, we had to change our rooms and couldn't sleep with the fear of getting bitten. Highly recommended if not the bed bugs.

Everything was as expected to the friendly front desk staff, clean room, comfortable bed and awesome location. You can walk to the old port, downtown and abundant shopping malls from the hotel. We didn’t use our car so the $30/night fee seems expensive. All around great stay in an awesome city.

Location is great if you want to be close to China town or old Montreal. It is about a 30 minute walk to downtown. Although parking is pricey it was worth it since the under ground garage was clean, bright convenient and safe!! Just make sure your ticket to go in and out works properly, it can get stressful since the garage is a bit on the tight side to have to back up with cars behind you when the ticket won’t let you out. I stayed in room 1409 and was large and clean, but there was a vacuum sound that would go on and off throughout the day, however we were out exploring for most of the days. Great stay and would return again!!

Apart from the first-class location, the hotel has nothing to recommend it. It is a few hundred meters away from the Lanzhou Beef Noodle Restaurant, a popular place in Chinatown, and not far from the Cathedral of Our Lady. There are no attractions around it! The only problem is that the hotel facilities are too old, the room has no windows and smells too bad!

We had a good stay and it was the perfect location, lots of places within walking distance - shopping, restaurants, concert hall. We had a small issue with the heat and adjusting the temperature and the elevator was just okay but would stay here again if passing through. Staff was very helpful checking us in and answering some questions about places in the area.

Water from shower head is very weak need to fix or change it.

Booking's efficient since you receive the code for the main door,and your room. ahead of arrival. The reception while on duty doesn't want to do much. We buzzed to enter during reception hours,and they asked if we had our code/does our code not work.We couldn't locate the reception to ask for a continental breakfast item,or toiletries during their available hours.While doing the latter, we met the owners who are really nice people.The boutique hotel does need work as it looks dilapidated in parts of the common area,while the room we had looked tired. wifi,no issue here as an extender was in the hall of our second floor. The bathroom had what appeared to be a blood smear at the exterior tub edge wall. Room blinds are sheer,with an uncovered upper window.With a west side room, this won't matter as much to someone who isn't easily awoken by light. The elevator works which is good when you have luggage beyond a backpack. Parking, the location needs to specify there's ONLY 4 spots,unless one can somehow drive on the sidewalk to park a sub compact closer to the left of the stairs when facing the building to get a fifth spot. A motorcycle will have no issue if a spot's available. Overnight,due to the location,it was peaceful.For the price,this isn't a first choice,but we booked last minute.

Quite disappointed with the room provided vis-a-vis what was reserved. Two double beds instead of two queens was a tight squeeze for our family. I fail to understand why this happened, particularly since the room was booked two months in advance of arrival & secured with a credit card. I was told the hotel was fully booked for the weekend so the issue could not be remedied. That said, our room was on the pool level which was kind of nice. The room was clean and included a small fridge plus a safe. There was also a steamer which was handy for touching up formal attire. The hallways seemed a bit dim & May benefit from an update. They were quiet, without echos, which was nice however. Finally, the Metro station can be easily accessed through the building which is a bonus! Based on overall experience, I would recommend this hotel. I may consider it for future trips to Montreal but might be a bit apprehensive based on the room switch which occurred.

I came for a medical training in September 2022. - Bad customer service. Dubious practice on room rates. When I first booked in June, I was told I could book with a preferential rate from the training organiser. It turned out the preferential rate was more expensive than booking at the hotel directly (you get 15% discount if you stay more than 3 nights). I called the hotel, and the lady in charge said they couldn’t do anything, she wouldn’t apply the 15% discount on top of the conference preferential rate. That seemed fair to me, as I understand hotels lost a lot of business during the pandemic and tried to balance the finances. At that time I booked a room with 2 queen beds but I wasn’t sure if my husband and son would join, so I declared it would be for 1 adult only. In September, I contacted the hotel and asked to update the room occupancy to 2 adults and 1 child. THEY CHANGED the room rate and rose the price (instead of less than $1000 for 4 nights, it went to $1300!). When I asked why, they said bc I changed the booking, so they update to the new rate at the time of the change. It is still exactly the same room! I don’t mind paying more in taxes bc more people stay in the same room, but changing the rate, when they knew I was part of the conference and wouldn’t change hotel, was a bit lame… I called the same conference lady and asked if I could revert back to the conference rate. She said no, bc the conference rate has expired and she wouldn’t give it as a commercial gesture because she gets commissions on the bookings… what a bad customer service! Not sure if it was done on purpose, the room I got was a room just outside the elevator, so noisy… And we checked in, the 2 people in front of us complained very loudly about the hotel… - Room not clean and missing toiletries The beds and pillows were comfortable. They didn’t have a duvet cover, but 2 flat sheets… the duvets and the pillows were yellow from stains. The bedside tables were dusty. Carpets dirty (not the same colour, although the same patterns, as the ones in the corridors). In the bathroom, there were only soap bars, no shampoo or conditioners. I only got them because one morning, I saw a cleaning lady in the corridors and asked if she had any shampoos etc. To my surprise, she did and gave them to me. - Conference rooms neglected We had tea/coffees and pastries in the morning of the first day… but they were not refilled after lunch or the days after… unless we asked. And even after asking, we wouldn’t get hot water for tea… The toilets near the conference rooms either had missing hand soap or missing paper towels to dry your hands…. I get it that the hotel wanted to save money after being under occupied during the pandemic… but for a 4 star hotel, I expected better and better customer service. The hotel is well located, in the city centre… but I won’t be back if I have to come to another conference in Montréal.