Hotels Near Pointe-à-Callière - Boutique du Musée in Montreal

Close to Chinatown and old port. Room is small and no view. The hotel will charge $4/luggage if you want to leave your luggages in the reception—that’s crazy. We didn’t pay, so we need to carry out luggages to walk around the city until our train in the evening.

Excellent customer service. We had a small problem in our room and it was immediately taken care of by maintenance, and upon checkout they comped our valet parking. My family has been staying here for many years and we have always enjoyed the extra space, full amenities, and complimentary buffet breakfast. It is very clean and, although it may seem a little dated in this Instagram era of fancy wallpaper, it is actually beneficial to have three times the amount of space compared to hotels three times the price. You can get a huge king size room with a full kitchen, free breakfast, dining table, 4 dining chairs, armchair and ottoman, desk and comfortable work chair, 2 robes and two closets, plus an elevator and swimming pool for only $260 Canadian including tax!

We stayed a couple of nights pre-cruise to acclimatise and enjoy Montreal in the early Summer. We had a pleasant stay, very personable staff and a decent room. Novotel fittings seem to lean toward minimalist scandi which can give an air of being sp****, but bedding was very comfortable. Additional pillows appeared on request. Breakfast was interesting, again possibly post-covid staffing issues as things took a while but the staff were again very engaging. Great location on Rue de la Montagne with easy access to public transit and taxis to the port. Definitely would stay here again.

I came for a medical training in September 2022. - Bad customer service. Dubious practice on room rates. When I first booked in June, I was told I could book with a preferential rate from the training organiser. It turned out the preferential rate was more expensive than booking at the hotel directly (you get 15% discount if you stay more than 3 nights). I called the hotel, and the lady in charge said they couldn’t do anything, she wouldn’t apply the 15% discount on top of the conference preferential rate. That seemed fair to me, as I understand hotels lost a lot of business during the pandemic and tried to balance the finances. At that time I booked a room with 2 queen beds but I wasn’t sure if my husband and son would join, so I declared it would be for 1 adult only. In September, I contacted the hotel and asked to update the room occupancy to 2 adults and 1 child. THEY CHANGED the room rate and rose the price (instead of less than $1000 for 4 nights, it went to $1300!). When I asked why, they said bc I changed the booking, so they update to the new rate at the time of the change. It is still exactly the same room! I don’t mind paying more in taxes bc more people stay in the same room, but changing the rate, when they knew I was part of the conference and wouldn’t change hotel, was a bit lame… I called the same conference lady and asked if I could revert back to the conference rate. She said no, bc the conference rate has expired and she wouldn’t give it as a commercial gesture because she gets commissions on the bookings… what a bad customer service! Not sure if it was done on purpose, the room I got was a room just outside the elevator, so noisy… And we checked in, the 2 people in front of us complained very loudly about the hotel… - Room not clean and missing toiletries The beds and pillows were comfortable. They didn’t have a duvet cover, but 2 flat sheets… the duvets and the pillows were yellow from stains. The bedside tables were dusty. Carpets dirty (not the same colour, although the same patterns, as the ones in the corridors). In the bathroom, there were only soap bars, no shampoo or conditioners. I only got them because one morning, I saw a cleaning lady in the corridors and asked if she had any shampoos etc. To my surprise, she did and gave them to me. - Conference rooms neglected We had tea/coffees and pastries in the morning of the first day… but they were not refilled after lunch or the days after… unless we asked. And even after asking, we wouldn’t get hot water for tea… The toilets near the conference rooms either had missing hand soap or missing paper towels to dry your hands…. I get it that the hotel wanted to save money after being under occupied during the pandemic… but for a 4 star hotel, I expected better and better customer service. The hotel is well located, in the city centre… but I won’t be back if I have to come to another conference in Montréal.

I don’t see a lot of reviews here so i figured i must chime in to make sure travellers take notice of this hotel. We stayed for a total of 2 nights at this place. Initially it was suppose to be a one night stop on our way back to Toronto, but because of the very good value, comfort and service that we received, we then decided to stay for another night ( we were gonna stay for 3 but the province dropped the hammer on NYE restrictions). The Good : Friendly staff, In room IMac, 50 inch Smart TV with Netflix and other streaming apps, Free Parking ( Very secured) Free breakfast (+1 for the croissants). Free hot drinks 24/7. Walking distance to a mall. The Not so good: 5-10 mins walk to Metro ( but thats nothing to us). The Very Good: They cleaned our room! A service we miss from all the hotels we stayed at the last 2 years. This will be our go to hotel next time we visit Montreal. Keep it up Le Dauphin Longueuil!

Such friendly staff and our room was amazing! Best experience we’ve had in our whole trip. We were celebrating our anniversary and all the “big” hotels that we stayed at for our road trip were unfortunately disasters. The staff at hotel Brossard were so nice and they even have electric charging stations and a complimentary breakfast. Pic included is of the seating area for breakfast. Definitely a hotel that goes above and beyond!

We stayed during Covid-19. We chose this hotel because of its proximity to La Ronde. The parking is excellent- there is a small surface lot out front and a large surface lot out back. This is important for us as we have a big lifted pickup truck. There was plenty of room for it to park! The lobby is cool and looks like it would be fun during non Covid times. There is a plane hanging from the ceiling and pictures of planes all over, which we’re fun to see. Staff was great. We saw them cleaning frequently and they always had masks on. Hand sanitizer is everywhere. The bar & restaurant are closed. The pool and hot tub were open and did not require a reservation. They asked us to wear masks on the pool deck if social distancing wasn’t possible. We used the pool twice and were the only ones there both times. Pool towels were available at the pool. The room was a good size- two queen beds and a desk. Newly renovated and decently clean. We did a good clean of all touch points with Lysol wipes when we arrived, just to be safe. There was a fridge. There was a microwave on our floor but not in our room. There were 3 sets of towels in the room. We had to change rooms our second night. We were originally put in room 409 and there was a rambunctious family in 407. Starting at 7am, the kids were running up and down the hall, the door was banging, over and over. We sleep in so we were not impressed. We asked if they were checking out & were told by a lovely front desk clerk that they were there another night. We asked to move and she moved us to 621- it had a lovely view of the river. She commented that the hotel was quiet so there were lots of choices for quiet rooms. Strange that we weren’t spaced out at the start of that was the case. The second room was much quieter and we slept in until 10am without hearing a peep. The hotel is only about 10min to La Ronde amusement park by car, which was the purpose of our visit. We will be back again.

Positives first: the area felt safe, close, by car, to various restaurants and the Ikea store. Parking was convenient for our car and teardrop trailer. In walking distance, Boulangerie Ange offers amazing bread, sandwiches, quiches, desserts and more. The breakfast room in the lower level was busy but not too crowded. Coffee-meh, but served in real cups. The usual offerings of a hot buffet including the baked beans popular in Quebec. Absent were Yoghurt and peanut butter- cost cutting? The room was very clean and while the furnishings were dated they were very well maintained. The family owned chain is obviously investing in the property, making it more attractive for guests. Light sleepers may find the sound of the air conditioning annoying as it is extremely noisy. We finally turned it off. Toiletries and towels are basic and thin and the tissues dissolved on first blow! The price was reasonable though and overall I would stay again. Thank you to the friendly front desk staff who accommodated our request for a later checkout than their stated 11am.

We recently stayed at the Novotel Montreal Airport and had a great stay. The hotel was clean, and the rooms were spacious. The staff were very welcoming and took great care of us. Thank you to Rose at the Bar! She was amazing and made us feel at home. We met Tony, the General Manager when we checked out. Such a nice guy! Very friendly and welcoming and made sure that we were taken care of during our stay. I would definitely return to the Novotel Montreal Airport if in Montreal again. What a fantastic team!

Front on the highway side very noisy, at the rear probably less. Sheet metal bed base (don't hit it especially if someone is sleeping). Only one ice machine for the entire hotel. No milk or cream in the fridge for coffee. A few more small adjus**ents, new and clean hotel.