To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.9
Service3.9
Cleanliness3.9
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All Reviews(22)
Positive reviews(18)
Reviews with photos/video(2)
Negative reviews(4)
Guest User
Standard Queen Room Smoking
Stayed in May 2023
Solo travelers
7 review
4.7/5
Amazing
Posted on May 4, 2023
Staff was helpful and stored my stuff for a day while I biked around lake Biwa.
Ramshi
Standard Queen Room Smoking
Stayed in Sep 2023
Couples
1 review
5.0/5
Outstanding
Posted on Sep 16, 2023
It was very comfortable to stay
Guest User
Standard Queen Room Smoking
Stayed in Oct 2023
Couples
1 review
2.5/5
Posted on Oct 23, 2023
This is a normal hotel for adults.
Member benefits cannot be used.
Accommodation benefits cannot be used.
I think it would be nice if you were staying in a normal room without meals because the bathroom is large and the bathroom is separate from the toilet.
Original TextTranslated by Google
Guest User
Anex Standard Queen Room Smoking
Stayed in Sep 2023
Couples
1 review
1.5/5
Posted on Sep 16, 2023
Instead of going to Fine Biwako 1st store, I went to Olive,
The toilet seat was dirty and the smell was very bad, which was very disappointing.
Original TextTranslated by Google
でぶんちゃん
Standard Queen Room
Stayed in Oct 2021
Couples
5 review
2.0/5
Posted on Oct 9, 2021
Registering as a member of this hotel seems to be able to enjoy many services, but please note that you will not be able to register as a member of this hotel when you make a reservation on Trip.com.
Not long after entering the house, cotton dust floated out from all directions.
The facility itself is beautiful, but the cleanliness is not very good.
If you are not good at dust, please be careful.
I'm too sensitive to sleep at all.
Response from Property: Dear guest,Thank you for choosing to stay with us at our hotel, located at the narrowest point of Lake Biwa, right next to the Biwako Ohashi Bridge. It's wonderful to hear that you enjoyed the view of the lake from your window, even if the winter scenery appears a bit melancholic.We appreciate your understanding of our establishment being commonly referred to as a "love hotel," designed for couples. We're pleased that you found our accommodations to be affordable and convenient, as that is our primary goal.If there's anything specific that made your stay enjoyable or if you have any suggestions for improvement, please feel free to share. We value your feedback and hope to welcome you back in the future.Thank you for choosing our hotel.Best regards,