Hotels Near Eleven Tears in New York

Consistently good standard, rich breakfast, convenient transportation, quiet and comfortable room without interruption. The hotel staff is warm and polite, and can check in early after discussion.

Hotel location is right at the heart of times square! Free internet comes with the room. They give you food and beverage credits that you can use at the 8f restaurant.

When I first arrived in New York, I booked a hotel close to my relatives' house. The surrounding environment was average and the rooms were poorly soundproofed. I could hear police cars and ambulances all night long. Behind the hotel was the D subway line and a cemetery. It was okay to work. The staff arranged for me a room facing the entrance of the hotel. Looking at the residential rooms, there are many Chinese living nearby. It is about 5 minutes away from the D line subway station. There is a new building next to the hotel. The interior of the hotel is clean, comfortable and smell-free. The room is a bit small. Disposable slippers and toothbrushes are not provided. The reception desk on the first floor is connected early and simple meals are provided. Some products are different every day. You paid a US$50 deposit at the hotel, which was paid by credit card. It has been 20 days since check-out and the deposit has not been released. It is recommended that you pay a cash deposit for check-in.

During my week-long stay at Hi New York hostel from December 14th to 21st, I found the overall experience to be quite enjoyable. The check-in process was seamless, thanks to the ever-present front desk staff who were helpful and efficient, ensuring a smooth start to my stay The proximity of the canteen and cafeteria next to the reception area added to the convenience. The cafeteria offered a delightful selection of freshly baked goods and various beverages, making it a pleasant spot to unwind. While I explored nearby Bodegas for budget-friendly groceries, the hostel's public kitchen became my go-to for preparing breakfast and dinner. Although the communal kitchen occasionally suffered from post-use neglect, the dedicated hostel staff ensured it remained clean and well-equipped. The cleanliness of the shared facilities extended to the toilets, which were consistently well-maintained and stocked with amenities. This attention to hygiene contributed significantly to a positive overall experience. Despite booking a bed in a 12-bed room, I was pleasantly surprised by the spaciousness and the daily cleaning routine carried out by the diligent hostel staff. Adding to the positive experience, the Hi New York hostel's location proved to be exceptionally convenient for exploring major destinations. The hostel's close proximity to a subway station, just a 2-minute walk away, made traveling around the city a breeze. This accessibility enhanced the overall convenience of my stay, allowing me to easily reach and explore various attractions without any hassle. The strategic location near the subway station was undoubtedly a valuable asset for anyone looking to make the most of their time in the city. In essence, Hi New York hostel provided a comfortable and budget-friendly accommodation option with its friendly staff, convenient amenities, and well-maintained communal spaces. My stay was marked by a harmonious balance of affordability and quality service.

We were at this hotel for one night. There was a power failure which affected the hotel, and of course, this was not the hotel's fault, although it did result in inconvenience and discomfort to our stay. In addition, some guests were having a noisy party just outside the front entrance which was loud enough to keep me awake in the middle of the night -- our room was a few floors up overlooking the party. I felt that we deserved either compensation or credit for a future stay at a Hilton property, so I went to speak to the manager in the morning. However, there was a long line of people waiting to complain to the manager, and we had to leave, so I didn't get to speak with him. I subsequently emailed the manager 3 times to ask for compensation and he never replied. I called 5 times and the manager was supposedly never there. Finally, I spoke to the assistant manager. He listened attentively assured me that someone would get back to me. That was two weeks ago. I am very disappointed in this poor customer service and unprofessional behavior of their managerial staff.

It’s at the average level. It’s far away from the airport, however if you take a taxi, it costs 6mins and 35 dollars!!!!! All the facilities are not at the expectation but the having enough space (quite big). The bed is comfortable to sleep. The toilet at the bathroom is always full of water (not dirty), it’s normal? Curious about that…… And the hotel service is also acceptable. Overall, as a Hilton hotel, it is under my expectation.

The location of the hotel is in China town where Chinese restaurants, stores and grocery stores around it. Most of the customers were Chinese. It is close to the subway station, takes about 7 minutes to get there, but takes at least 30 minutes to get to Manhattan by train. We spent a lot of time on commute. If you want to visit Manhattan, I recommend staying in Manhattan. The highlight of the staying was breakfast which was perfect. However, I can’t believe that the hotel does not provide water, and we had to pay for water.

The hotel Is very modern and clean but the pool did not open until 3pm and closed at 9pm. This was very disappointing because the pool looked nice. Also the gym closed at 9pm. The staff were not customer focused and not very helpful. They looked irritated when we asked them a question. The parking fee is also too high and should be cheaper. If they change the parking and pool rules and teach their staff to smile and be pleasant I would consider staying again but if not, I probably will not stay their again.

The internal environment is very good, the hotel is very new, free breakfast is included, lunch and dinner can be ordered from the menu, the service attitude is good, but the location is not very convenient, only Uber, buses and subway stations can't get around, next to the viaduct

It was a little confusing at first because Homewood suites and Hampton inn was listed at the same property. But we are glad that we chose Hampton as it was cheaper but also shared the same amenities. The rate was decent and for the quality. It was a little bit out of the way to get to the city but the bus was accessible and it's supposed to only take about 30 minutes or so to get to the city.