Hotels Near Mount Morris Fire Watchtower in New York

The hotel's own environment, the service is good. Check-in time is also early, we arrived early, luggage storage for a while, waiting for us to eat Chinese lunch also let us stay in advance, close to the subway station, but the surrounding seems to be a black living area, the environment is poor

I had a great stay at the hotel. Staff were friendly and helpful. The queen room on the 9th floor was perfect for just me - it was small but well designed and had everything I needed. It was also very clean. The bed was softer than mine at home, but it was so comfy. There were also a variety of pillows so I was able to get just the right one to sleep on and a blackout screen on the window to keep out light, so I slept like a baby both nights. On my first night, I took advantage of the check-in coupon and ate at the restaurant. The bartender was super, happy hour had great pricing, and the dinner was exceptional (whole Snapper). The location is okay because it is only a block to a subway station, but there doesn't seem to be much of interest close by (hip hop museum is closed as they are on tour) and it is a bit far to Manhattan for reasonable prices on Uber. All-in-all though, it was a good experience and I had a fabulous quick trip to NYC.

The initial room was DISGUSTINGLY FILTHYand the refrigerator was not working properly. Second room just as FILTHY!!!! Not given another opportunity to change rooms Was promised housekeeping would arrive to rectify the issues. It never happened! Each time I returned from work I found the room with the exact same issues. Front desk was of no assistance. On last night of stay Front Desk employee told me I could come downstairs and get clean sheets to put on the bed. The sheets that were on the bed were stained with bodily fluid and filled with holes. The bedskirt had a large red stain. There was a dead bug under the pillow. The balcony was covered in bird feces. The bathroom had no heat. The chair apolstery had a disgusting stains, some of which appeared to be of sexual activity origin. The bed table lampshade was severely stained. I took photos of everything!!!!! With all of these major issues, the owner sent word to the Front Desk Mgr. Taylor to offer me a 15% refund on my stay! 15% is equivalent to a spit in the face! Sadly, I had not checked reviews of the hotel prior to booking. Over the years I have stayed at several Choice Hotels and only once had issues with the condition of my room and the Manager immediately refunded me for the horrible experience. This hotel in Edgewater is completely unacceptable! I see there are good and even gleaming reviews from many guests so apparently there is a lot of inconsistency in the quality of housekeeping and staff. The breakfast offerings were abysmal!!!! Bargain basement pastries that were stale. No prepared oatmeal. Given packets that I suppose guests are supposed to microwave. Overripe brown bananas. Couldn't even get a cup of decaf coffee because the cannister was broken. Coomon sense would say to use one of the other cannisters to allow decaf drinking guests the same opportunity for coffee! I had to go out and buy breakfast items! Extremely low class establishment primarily staffed with low class employee service. Spare yourself the stress and uncomfortability by booking elsewhere. There is a Hilton within close proximity. I would think better accomodations can be found there. Best wishes to all for safe and enjoyable travels!

This is my third review of The Carlyle over the years (across probably 25 stays), and, sadly, the first one where I didn't feel I could give the hotel five stars. Although this is specifically about a stay in November 2022, it relates more generally to the renovated rooms at The Carlyle -- and here, the 11/22 stay was our third in a renovated room. Two were in Superior Suites, and one was in a Rosewood Suite. First, the good: The service continues to terrific, and greetings from the staff are genuine and caring. Across the board, when I raised an issue, someone tried to make things better. Housekeeping did not miss a beat. The bedding and linens are top notch. I found the beds in all three rooms terrific. And, the renovations fixed what had been a tendency for the HVAC to be spotty, depending on the room. The renovated systems worked flawlessly. And, the rooms are quiet -- no street noise or noise from adjoining rooms. In the Superior Suites, the bathrooms are small. In one of the two we stayed in, we had a half bath, which made things a bit better. But, if you want a big bathroom, then look elsewhere. I find the baths adequate, and the showers delightful (as they have been across 30 years). Now, the not so good: The lighting the renovated rooms is atrocious. In the living rooms of all three suites, there wasn't enough light to read in the evening, other than in the one chair that they equipped with a reading light. The desk lamp -- while stylish -- gives off about the equivalent of a 40 watt light bulb. Who does that? There are wall mounted sconces -- with the equivalent of 15 watt bulbs in them. One room had a ceiling unit that had 3 bulbs with the equivalent of 40 watt bulbs. Why? The traditional Carlyle had great lighting -- three way bulbs with up to 150 watts in total in each of 3 or 4 lamps in the room. In this version, I feel depressed in the rooms in the evening. And then there's the bedroom. While there are lamps on the end tables next to the bed, they are on one switch. Either both are on, or neither. Why? Why not have them separately switched? There's a spot-like reading light on each side of the bed -- but that's a poor substitute from the warmth of the bedside table light. Why would anyone design a hotel room this way? I suppose if all one does in a hotel room is look at one's phone or computer, or watch TV, the lighting will suffice. But if you want to read? Forget it. And then you get to storage. In each of the three suites there was no storage at all for your things (I've seen reviews that show some rooms having dressers). Each of the living room and bedroom had shelving, but the room designers filled the shelves with design stuff that serves no purpose, leaving those unavailable to the guest. Even the closets lack usable shelving, other than a high shelf above the hanging clothes. The old Carlyle rooms had vast amounts of storage space in large dressers. It's almost as if the room design

I have never, ever stayed somewhere that remembers my name. Bella is one of the warmest people I know. She is the face of this hotel. I was also greeted by multiple team members asking how my stay was. Everyone was truly caring and waited for my answer, ready to fix anything or just lightly chat about me moving my Son to NYC. The area seems sketchy but everyone keeps to themselves. Close to subway and fairly quiet compared to other areas. The room was very clean and fresh. Beds could use warmer blankets. We found street parking for our car. You really do not need a car here!

The hotel was really nice. Unfortunately a wedding was going on at the same time we were staying there, so it was noisy and chaotic at times. But the room had a great view and the service was excellent. I really wish parking was included however, especially if you stayed like 2 or more days perhaps.

The best hotel I ever stayed at. They were extremely nice (cheerful and funny) staff and they were very accommodating. Especially Jessica and Annalie. They went above and beyond. I received a gift bag of goodies for my birthday and I was super touched and happy. No hotel has ever done that for me, and I’ve been to many hotels across the country. The room was quiet and large and very comfortable. Love the bed. The amenities were great and the sushi restaurant next door was awesome.

Location is the greatest advantage of this hotel. Less than 1 min by walk from Yellow R & W Subway Whitehall South Station Exit. This hotel has 40+ floors, but 3 guest lifts only. Long waiting time for lift was annoying. The air-conditioning unit was noisy, as it started on/off intermittently all the time. The shower room is tiny, it was just enough room for an adult to turn around the body. The design of shower room glass door was poor, as the bathroom floor would get wet when open the glass door.

The room was clean and spacious. That’s about all that was good. If you are a light sleeper like me, you will not get much sleep here. We were on the 6th floor and could hear all the traffic outside. At one point I thought the window was open. The air conditioner was very loud and rattled so loud when it was cycling off. We were awaken around 5am to the most awful, loud noise from somewhere. We were not sure if it was the fire alarm or if someone was blowing a loud horn in the hallway. We think it was air or something in the pipes when someone took a shower. Room does need updating - cabinet door where the mini fridge is - was falling off and the toilet paper holder in the bathroom was broken. When we checked out, the front desk staff never made eye contact and seemed uninterested in our concerns.

I stayed here the night before an early flight out of Newark. The front desk lady, had a great attitude and she was so friendly and helpful. She assisted me with a food delivery driver that was “lost” and when he never showed, she gave me a tip to a restaurant that would deliver. She proactively got me set up on the airport shuttle. The morning of my flight, the two ladies working in the lobby greeted me and offered to assist me with the shuttle. They offered a to go snack since I was leaving before breakfast. Then they chatted with me and other guests waiting for the shuttle. The hotel was sparkly clean and smelled nice and fresh. There was tea/coffee and cookies in the lobby and snacks for purchase.