Hotels Near Ishimaru Pass in Otsuki

Fabulous “destination” hotel…. The food was incredible (either French or Japanese degustation style menu). You could not get a better viewpoint for Mt Fuji. Advice: traditional public onsen so no tattoos but they have private baths too so happy days; a car would be helpful as the taxi service is fairly sp****; if you don’t have a car then book Taka from Native Fuji Tours (he was 10/10)… and pay the extra for a higher floor… we had one with a bath on the balcony… stunning!

We had booked a room for Fuji view, and indeed we were greeted with a magnificent view of the kawaguchiko lake & Mt Fuji. The staffs were friendly & helpful. Room was comfortable, everything was clean, however the bathroom had no where to hang our towels- I think that can be improved. Also, the hotel is located on a small hill, which can only be accessed via a very steep road up. I strongly recommend to rent a car when you are staying there as it is quite difficult to walk up the hill if you don’t have a car.

The location of the hotel is fantastic for sunset viewing. There is plenty of parking across the road, with a surfeit of basically unnecessary staff. We had a reasonable-sized room with large windows and a wonderful panorama of the lake and Mount Fuji. That's all that's positive. The hotel is in two parts: the original building and an annexe. It is NOT suitable for wheelchair users trying to get to a restaurant. There are too many steps, twists and turns. There are lifts to find rooms in part A or part B, and the locations of the onsens (which switch between male and female every day - nice views, though). The signage is rare and confusing. As a stocky European (100Kg), I had immense difficulty sleeping on a very thin futon. The electric heater in the room blasts an unhealthy stream of hot air. Switch off this health risk and you FREEZE (we were there in late October). The hotel is relatively expensive, so you'd expect quality rooms. What you get is the uniform Japanese army-style sp****, goose**** green-walled room that you'd find in business hotels at half the room rate of this laughingly named 'NEW CENTURY' place. Minimalist, to say the least (in reality, pinched, lacking in generosity and well-being). At least there was a fridge (with a freezer icebox!!) In a series of measures as a response to the risks of COVID, there were no real glasses - just paper cups, and a message asking you to close the toilet lid before flushing. Disappointingly, the toilet was untypically low quality - no little hand-washing basin and fountain on the top of the toilet, and thus no towel in the toilet itself. (So, mucky hands grasping two sets of door handles to wash your hands. How's that for customary Japanese hygiene?) We (a group of 13 people - I was the only gaijin...) had booked an evening meal, room and breakfast the next morning. Dinner? Again, for the price, you'd expect a nice piece of fish (probably from the lake) right? NO way. We got a few bits of sukiyaki, and mean little dishes with bits and pieces of this and that... I've eaten MUCH better food in izakayas and bars throughout Japan. My opinion was echoed by most of our party. Breakfast was below ordinary. Simple, plain, dull. Something to dispense with quickly. Taking fuel on board, that's all. The service in the restaurant was desultory (= awful, ungracious). During dinner, a stocky old lady granted me the opportunity to be bumped TWICE by her capacious bottom as she served the person next to me. I complained and pushed back, to the accompaniment of giggles from her lithe, unobtrusive colleagues. Mercifully I was spared any further encounter with this voluminous rear end at breakfast. The staff at breakfast time were a) limited in number b) slow and c) VERY detached. One had the feeling they were cleaning staff put into waiting uniforms. Per person, we paid over 13,000 yen. Frankly, an outrageous price. The ONLY benefit was the view. For that, you don't need a hotel room. A bus tour will

Pros: 1. The room comfortably accommodated 3 adults, although the bathroom was a bit small even for one person. 2. The overall cleanliness of the hotel was satisfactory. 3. Breakfast met our expectations. 4. The onsen experience was enjoyable overall. 5. The hotel's location is convenient, being close to Lake Kawaguchiko. 6. Free parking area is near the hotel entrance. Cons: 1. We specifically booked a room with a ”mountain view” hoping to see Mount Fuji. Our room was on level 3. Unfortunately, we were disappointed to find that our view only included the tip of the mountain, obstructed by buildings and electric cables. This was quite different from the picturesque view advertised on their website. Considering the high price of the room (SGD$800 per night for 3 persons), this was a huge disappointment. We strongly believe that the hotel should reconsider offering level 3 rooms as 'mountain view' rooms and reserve levels 4 and 5 for this category, as this feels like a misrepresentation. 2. Dinner was a huge letdown. We were served only 2 platters of meat (pork and beef) of average quality and 1 vegetable platter for Shabu Shabu. The selection was extremely limited. Although we were offered a Kaiseki Ryori (multi-course Japanese-style meal) for the next evening, there was an additional charge of over $3000+ yen per person for the upgrade. Despite the extra cost, this option seemed more appealing as we did not want to have the same Shabu Shabu two nights in a row.

We checked into Kasuitei Oya for just one night, as we were visiting Kawaguchiko and Mount Fuji en route from Tokyo to Matsumoto. The hotel sent a collection shuttle bus to the train station and was there in a flash. The staff at this hotel were excellent - they were very attentive and happy to spend time suggesting local things to visit. The room itself was beautiful with a great outlook over the lake. We booked a Western style room, which still had the traditional tatami mat area for relaxing but also had a raised Western style bed, which we enjoyed. We really enjoyed the baths and considered booking the private bath for an hour. In the end we just used the standard baths and the outside one was really lovely. I watched the full moon rise from the bath overlooking the lake - magical moment. Although you don't get a Fuji view from the baths or the room in the hotel, there is a balcony up on the same floor as the baths where you can see Fuji. The location of the hotel is brilliant - you can easily walk to restaurants and everything else you need. We spent a nice evening at a very nearby Izakaya called Cooliya bar, recommended by the hotel and a great place for some tasty plates and a couple of drinks later in the evening. We had the traditional breakfast in the morning. There were a lot of dishes within the breakfast - beautifully presented but a little bit too much food for me in the morning, with some of the dishes a bit on the experimental side for us! Overall, a great stay and would recommend.

Stayed for two nights and finally I got a much better sleep for the first time on my 2 week trip! Breakfast was ok, not fantastic-the place seems very deserted with many shops shuttered quite early on and streets dark. The bath was decent but nothing to shout about. Overall a value for money place just don’t expect too much

A classic hotel managed by two friendly elderly men. Both ojiisan cant speak English but they both understand whatever i said in English. They both tried to be helpful in anyway. The hotel's staff and crew are elderly people as well. The hotel is near to Kawaguchiko bus and train station (less 100m). There is a bicycle rental shop a few metres from its left side. The twin bed room i booked is small but comfortable and a few spaces for me to perform my solat. The sliding window is weird too and since i didnt know how to close it, we got our room wet from the rain that night 😭. The beds are comfortable with a small pillow each. The bathroom and toilet are small too but clean, complete with basic toiletries - clean towels, a hard toothbrush and toothpaste, a tiny soap and a packet of shampoo. However becareful with the hot water because the flow isnt stable and you will find yourself burnt from the sudden hot flows. Inside the room we have a TV, aircond (the room is hotter during summer even with an aircond), slippers, yukata (do not fret if you didnt bring a nightdress), two little chairs and a small table, a few packets of green tea, glasses and a weird kettle with Japanese instructions 😭😭😭 which we failed to understand. No mineral water in bottles provided so we used the boiled tap water. The vending machines downstaires do not provided mineral waters too. 7 Elevan and Lawson are about 200m to 300m from the hotel (on the right side). I got all of my rations from the Kawaguchiko Station because it is nearer to the hotel and the station. has all types of vending machines

Very nice mountain view from room. The public baths located on 7th floor are amazing as the one in open space is extraordinary. Very relaxing and comfortable in summer night. The buffet breakfast and dinner provide many choices of different cuisine. Overall speaking, very good choice I have made. I will sure will pick Mystays again.

The accommodation environment is comfortable, clean, small and beautiful, and the room layout is practical. The location is very good. It's only a 2-minute walk from Fujisan Station (bus) and Fujikyu Line Station. It's so close. There are shopping malls, train stations, and bus stops within Fujisan Station. The property has an elevator. Supplies can be picked up at the front desk on the first floor. The hotel does not provide breakfast. There is a restaurant with a simple kitchen in the public space on the first floor, which is very convenient. There is a washer and dryer. Stay in a twin room on the 3rd floor. The room is spacious and clean. The bathroom and toilet are independent. You can go up to the rooftop terrace, and if the weather is good, you can see Mount Fuji. I can communicate in Chinese, which is very convenient. I can say that the location is good, the scenery is good, and the service is good. The only drawback is that the mirror faces the bed, and the check-out time is 10am, which is a bit too early.

My husband and I stayed here for one night at the beginning of October 2020. Check-in time was at 2pm, and the staff members were very efficient and polite, dressed in lovely “yukata”. The room had a nice layout, with two double beds and a television, a separate sitting area with another television and mini-bar area, and a large sofa-bench/bed area by window from which one could view a very large Mt Fuji. There was an indoor bathroom area and a separate shower room that lead to an outdoor hot-bath which was not too hot. I did not even have to add any cold water to it. There was a rooftop hot bath (for women only) and nice larger hot-spring baths on different floors. Other smaller family-baths could be reserved. Note that the towels in the rooms do not have to be taken to these baths since supplies are located there. Pictures may not be taken in any of the baths. The room had guest “yukata” and haori(warm vests) and also another type of top/slacks set which may be worn throughout the hotel. (Note that you might ask in advance about the size ranges of these items). “Tabi” socks were provided for free in our room, and free, packaged small bath towels and amenities were provided for each of us. Two free bottles of water were provided, but items stored in the mini-bar refrigerator need to be paid for upon checkout (as explained by the room attendant upon checking in). There was a nice free selection of tea and coffee in the room, with a nice cup of Japanese tea and a complimentary piece of nutty chocolate upon while being oriented to the room and the layout of the hotel. The level of our room included a free “Taiko” show in the evening (2 shows each night), with ours starting at 8:45pm(the second one). Guests may choose either Japanese or western-style meals. We chose Japanese for both sittings but preferred the quality of the breakast meal, which was very tasty.