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Hotels You May Like in Perth

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5 star

The Westin Perth
4.6/5101 Reviews

The Westin Perth

Perth Central Business District Perth|0.32km from Mercy Heritage Centre Perth
The Westin could be everything you’d want from a great city hotel in a brand new curated precinct with restaurants and bars, let down completely by the incompetence and complete apathy of the staff. The exception was the front desk, with quick friendly service but beyond that it was completely amateur and haphazard. The room service was spotty everyday, and on 2 days the room was not made up, every other day the room coffee cups, milk or spoons or coffee pods or sugar or milk was not replaced or towels not provided. You’d think service staff have a checklist, should be easy right!? The lobby cafe in the hotel called Haven was more like Hell, I had to dedicate a separate review for that as the service was non existent, appalling. Garum again has so much potential, alas the service is astonishingly haphazard, food not delivered, 30 minutes to bring my wine, served up after my meal. Frankly the staff have no idea, the poor manager made up for it, but he is terribly let down by his team, who don’t seem to miss an opportunity to disappoint. Wow so much potential absolutely wasted by something very fixable, if you can’t change the people then change the people! There was clearly a lack of middle management. The porters at the door were equally incompetent or inexperienced, I fumbled my way through the two large entrance doors, and after I made my way through, there was a feeble attempt by one if the porters that lifted his head up from his phone to assist with my hand luggage into my car, he seemed so pleased with himself that he was my knight in shining armour, hopeless. Come on Westin, prove me wrong, really I want this fantastic hotel to succeed in my neighbourhood, I want to recommend you to my colleagues and friends but fix your rubbish service!! Until then I can’t recommend you, I have a reputation to protect something you should care about as well.

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Business travel

The Melbourne Hotel
4.2/594 Reviews

The Melbourne Hotel

Perth Central Business District Perth|1.62km from Mercy Heritage Centre Perth
Check in was quick and easier, you do have to pay 100 dollars a night for security which is a bit annoying but it is what it is, you can use for to pay hotel services which a reduce at the moment so not alot you can use it for, you can pay via cash, debit or credit card i suggest cash or debit card that way you get it back right away We stayed in the deluxe premier room which was amazing with it king size bed and over sized pilows which both very comfortable, the room has nice and long curtains and blind behind them wich help block out most the sunlight except for the end where it doesn't quiet reach the wall properly near the bed. The a small window which can be opened to let some air in the room wich is nice. The bathroom is a great size with plenty of room to move around. With the bath been the highlight. Nice and deep enough to fit a couple for them movie style romantic couple baths 😄. The bath has a wooden plank sitting across it for the glass if wine or food if you wish. Aslo has little bath bomb which was a nice treat. Shower was good except couldn't figure how to change it from rain shower to the the hand held one 🤷‍♂️. The room is provided with T2 teas and drip filter coffee sachets and two bottles of complimentary water which is not common in alot of hotels. Didn't use room services as they have removed this service and are using the tavern restaurant menu instead with limited hours. We ate at the Ramen place which is now in my top in Ramen places in Perth with Nao make up the other. The Ramen was a thicker style broth but was full of flavour and come with complimentary hard boil eggs We couldn't use the roof top bar as it only open on Fridays at the moment which was disappointing only found out cause I overheard another patrons being told it would of been nice to see it be put on the hotel website so people know before hand All in all a great place to stay will stay again

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Breakfast

Novotel Perth Langley
4.2/571 Reviews

Novotel Perth Langley

Perth Central Business District Perth|0.25km from Mercy Heritage Centre Perth
I really don’t like writing bad reviews but this place just doesn’t deserve a great rating. The location is good and the rooms a big. I did get an upgrade to a suite, but everything is very dated. On my window, they had masking tape which I suspect was to avoid wind whistling through. That’s not a really great look though. Check in was a disaster. Admittedly it was Friday evening and there was a lot of people arriving for the weekend, but clearly they weren’t planning their staff needs properly and it was ridiculous. Not only that, but their EFTPOS machine was not working so you had to fill-in a paper sheet. I get technology goes down, but honestly that was just bad. To be fair I was not feeling well when I arrived, so the whole thing just seemed a lot worse than it probably was and the staff were actually quite nice, despite the fact that they were clueless. I had sent a message to the hotel prior to arriving with a couple of specific requests, which they did the absolute opposite of which just made me laugh. They weren’t a big deal, but it’s the little things that count, especially when you’re a diamond member of their loyalty program. I think the place just needs a freshen up and the staff need to get plugged in. I wasn’t actually going to even write a review, but what pushed me over the edge was when I turned on the shower and watched a whole pile of hair swirling around in the bottom of the shower stall.
Mercure Perth
4.1/5150 Reviews

Mercure Perth

Perth Central Business District Perth|0.37km from Mercy Heritage Centre Perth
Lots of the reviews here, I believe, are reviewing Mercure on Hay (the newer, more upmarket hotel and possibly better of the two although I haven’t seen it), whereas lots of reviews in Mercure Perth on Hay are referring to Mercure on Irwin. I’ve compared the photos and the hotel details and official photos are definitely that way round. SO… this one, Mercure Perth (which is on Irwin St) is the bad one. It’s awful. It’s tired, badly fitted out, dingy and I hope never to stay here again. My room was down a corridor of *****ed (and stained) carpet that made me feel nauseous to look at. The room was ok, the bed comfortable, but more stained carpet, and lots of things didn’t work. Several light bulbs were broken, lots of curtain hooks missing, the room safe didn’t work, the bath had a rusty patch in it. The aircon was too cold for me and I followed the instructions to turn up the temperature but it didn’t warm up. Two phone calls and three hours later, someone attended my room, told me the air con wasn’t adjustable as it’s one temperature for the whole building so the instructions were incorrect. He turned it off (supposedly) and I then spent my stay with no aircon although the room was still cold and not stuffy and the control panel didn’t say ‘off’ so I think the whole thing was just BS and they couldn’t be bothered to deal with it or give me another room. Staff care factor of the attendant was zero, and of the front desk staff, close to zero. I got woken up in the early hours of the morning several times by skip bins being moved around in the laneway outside (very loud chains being dropped in the skip bins and noise reverberation). The next night the fridge started making such a loud noise in the middle of the night that I had to turn it off and use the spare towels to absorb the water as it defrosted. I’m just curious why Mercure keep this one running. Perhaps it’s set at a different price range but it’s not doing their brand any favours with two Mercure hotels so close together, especially with all the reviews mixed up.

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Top rated hotels in Perth

Searching for hotels near Mercy Heritage Centre Perth? Compare room rates and reviews to find your ideal stay.
Mont Clare Boutique Apartments
3.6/5111 Reviews
Perth Central Business District
I am not one for complaining and have always been a very understanding customer, however, our most recent experience is something I feel needs to be rectified or at least expressed for improvement purposes. After attempting to contact Mont Clare Boutique Apartments in regards to a possible cancellation, we were told that due to booking through a third-party, we would need to directly contact them and seek cancellation refunding (a US number). After doing so, the third-party business was extremely understanding of our unforeseen personal medical situation BUT informed us it was actually Mont Clare Boutique Apartments that had the overarching decision and they would email a cancellation request on our behalf. I then followed up and rang Mont Clare again and explained the situation, to which I was told “Ok not a problem.” But upon receiving the email request, Mont Clare staff proceeded to decline our cancellation. With not being able to afford to lose out on a large chunk of money, we proceeded with our stay. Travelling 3.5 hours from the country, we made sure to arrive within the stated Reception hours of “Monday - Thursday 9.00am - 7:00pm, Friday 9.00am - 6am (Sat Morning), Saturday 9:00am to 6am Sunday Morning and Sunday and Public Holidays 9.00 am - 2.30pm” as stated on BOTH their website AND their front door. However, reception was closed and we were unable to contact the emergency number. Luckily for a helpful patron that instructed us on how to check-in, we managed to get ourselves and 18-month-old inside. When we got to our room, the air conditioner was on but doing nothing, so we proceeded to turn it to the lowest temperature and highest setting where it remained for the duration of our stay, doing nothing. We had to purchase a fan in order for our daughter to be able to sleep. Our instruction paperwork also stated that the pool was out of order and we would need to use the one across the road at the Aldernay and upon using the Gym, every piece of equipment was broken except for the treadmill (two things I booked this accommodation for and that I believe should have been refunded or rectified more professionally). The next day we discovered the television remote volume buttons weren’t working, so I rang Reception, at which point I was told “Well if the channels work its not the remote, can’t you just use the buttons on the TV instead of the remote?”. Other issues we found that we did not contact Reception about were stained and ripped carpets and couches, broken cupboards in the kitchen and bathroom, stove and oven top settings worn out so I didn’t know which setting was which when trying to use it, faulty settings on the washing machine, holes in the walls where power points are located behind the beds, a dirty sock under the bed, the horrid stench of cigarettes and ********* upon every exit of our room and springs visibly sticking out of the bed. Our major issue however was the broken clothes dryer. We booked this accommodation g
Hostel G Perth
4.4/580 Reviews
Perth Central Business District
Booked for one night. Clean room and toilet with clean sheets and towels provided. Private room was sufficiently big for 2 of us (one large and one small luggage). Highly recommend if you’re looking for a no-frills place to soend the night (no TV in room). Walking distance to northbridge was a plus!
The Hive Hostel - Traveler Friendly, Passport Only
2.6/523 Reviews
Perth Central Business District
The hostel has definitely improved recently based on past reviews. The whole place is cleaned daily, the kitchen is fully stocked with a free section that is replenished with bread and vegetables often. The staff are always around to help and are strict on rules about cleaning up which definitely helps the place. It's a great environment with a (slightly damaged) pool table free to use.
Metro Hotel Perth City
4/543 Reviews
Perth Central Business District
We arrived in Perth at 2.30am and got a taxi straight from the airport. As it was in the middle of the night we had to press a buzzer and wait for someone to speak to us through the speaker, however they were either asleep or could not be bothered, so pressed the buzzer for a long time, finally someone came over the speaker which was distorted and they were telling me off for leaving my finger on the buzzer, they let us in and again he started telling us off about the buzzer, we totally ignored him stating our name and how many nights we were stating, i think he finally got the idea gave us a key and vouchers to get our breakfast. We just went to bed and viewed the room in the morning. Definitely needs redecorating, bed seem to go go slightly downhill head as we felt our feet were higher than our heads, pillows were flat, we had a sheet then a duvet which was had seen better days and needs a new one and then a top sheet. Bathroom was basic, did have a shower although it made some strange nosies and the temperature was up and down, no plug in the hand basin, there were toiletries which we never used. Breakfast was very basic, just some cold meats, cold hard boiled egg, salad and toast. If you wanted cook you had to pay along with Croissants, pain au raisin etc. Reception staff during the day were pleasant and very helpful, always had a smile. Getting around it was in a good position to get around the city, it was close to the Freebus service called the cat service which you can hop on and off at any time. Would we stay again - No - there's plenty of hotels in Perth .
European Hotel
4.4/566 Reviews
Perth Central Business District
The European Hotel retains much of its distinctive style but it IS different under the new management. Miss Maud is on an extended break but it looks like the wonderful buffet cafe/restaurant on the corner has gone forever. There is a small coffee shop as part of the complex. We were disappointed with the service. Offerings were fairly limited and not cheap. But there are other options nearby. The hotel is now more Eurasian. There is nothing wrong with that of course. Staff at reception are professional but can be curt at times. I endorse the comment of the reviewer who mentioned information about wifi and password was not freely given at check-in. Having said that, the free wifi was very good. Room was as we expected. Comfortable but the airconditioning took a little while to get used to. The hotel is an easy walk from Perth railway station so it is convenient for people using the new (October 2022) airport line. Public bus services pass close by. Many businesses in the area have closed down but the hotel surroundings are generally safe. However, some patrons may feel a little uneasy about some of the local street and homeless people.
Quest East Perth
4.2/568 Reviews
Perth Central Business District
[Overall] The stay was a relatively pleasant one, despite some areas for improvement. [Location] The aparthotel was quite well-situated. There is a bus-stop a stone's throw from the door, and it was within acceptable walking distance to some of the good food and attractions such as Elizabeth Quay. However, do be mindful if you are driving to the aparthotel as the entrance can be easily missed. [Services] The reception staff were relatively friendly and helpful. However, the housekeeping unit might need some improvement in terms of attentiveness. While they have cleaned the place relatively well, they missed on some others e.g. shampoo and shower soap were not topped up, and so on. [Areas for improvement] - If you drive, the car park arrangements are not actually friendly. The car park is situated about 10 minutes from the aparthotel, and slightly uphill. This has caused much inconvenience. While they do have a temporary lot at the premise for a short 5-min stop, it does pose issues when there is an existing vehicle which already took the slot. The management should consider availing the parking at its premise to hotel guests. - While it is an aparthotel, I opined that bottled water could still be provided to guests especially when we first checked-in and had to wait for water to boil and chilled before we could grab some drinks.

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