Chu Chee Loong
November 10, 2024
Location and eatery are convenient. Room design is modern but toilet is inappropriate with the glass wall designed as a family room, except for some wear and tear and a cockroach to welcome us. Overall good stay experience and we even planned for next trip with Kyoto before we check out, until we met 10 Nov morning shift receptionist with attitude issue, and check out process is slow. Frontline service crew is important, what a "good" start for my day while seeing the black face during check out.