To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(55)
Positive reviews(48)
Reviews with photos/video(3)
Clean and tidy(6)
Great service(5)
Negative reviews(7)
Daninrutland
Standard Double Room
Stayed in Aug 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Great clean hotel. I got back early hours and wa slept in almost straight away so didn't have to keep ringing the bell.
Sharmayne
Standard Double Room
Stayed in Apr 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on May 14, 2024
Everything was really nice, place was clean and most of all the customer service was amazing!
Rannnly
Standard Twin Room
Stayed in Sep 2023
Travel with friends
8 review
4.0/5
Very Good
Posted on Oct 24, 2023
Good location,very quite, clean room, the breakfast taste good,close to railway station.
MADDIEM
Executive Double Room
Stayed in Sep 2023
Family
2 review
5.0/5
Outstanding
Posted on Sep 20, 2023
Excellent hotel in ideal location close to the University. The rooms were of a good standard with all the necessary amenities.
Cleanliness was excellent in all parts of the hotel, Staff were welcoming.
Good choice of food at breakfast. Would definitely stay again.
Kylan
Standard Twin Room
Stayed in Aug 2023
Travel with friends
4 review
3.2/5
Posted on Sep 1, 2023
It was okay. Sink leaked a lot as well as the shower. Shower made a horrible screeching noise non stop. The hotel room was quite warm and whenever you opened the window the noise from the street was quite loud too. Other than that it was fine.
Guest User
Standard Accessible Room
Stayed in Jan 2023
Couples
1 review
5.0/5
Outstanding
Posted on Feb 5, 2023
Services were very good, & hotel was really clean and room was basic but clean and tidy
Michael Chitty
Standard Twin Room
Stayed in May 2024
Business travelers
3 review
4.7/5
Amazing
Posted on May 30, 2024
Good value
Guest User
Standard Double Room
Stayed in May 2022
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jun 2, 2022
Very clean, room cosy and spacious, friendly staff, honestly I can’t fault it. I checked out early so I didn’t have any breakfast but I had a lovely stay. I definitely recommend it and will be back!
Guest User
Standard Twin Room
Stayed in Mar 2023
Family
8 review
3.7/5
Posted on Mar 5, 2023
The space, lighting, sanitation, and facilities of the room are relatively good. The bed is a little smaller. The worst thing is that the exhaust fan outside Room 405 is very loud, which seriously affects rest. The machine is turned off at 11 o'clock in the evening
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Anonymous User
Standard Double Room
Stayed in Oct 2022
Travel with friends
1 review
1.0/5
Posted on Oct 29, 2022
Order number: ***********, when I book a hotel room, I must have free parking, but I received a parking ticket of £100, the hotel has nothing to do with them, the hotel asked us to pay the fee, the black shop is the black shop
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Dicken
Standard Double Room
Stayed in Jun 2022
Solo travelers
10 review
4.0/5
Very Good
Posted on Aug 14, 2022
Excellent value for money, good value for money, good breakfast
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Anonymous User
Standard Double Room
Stayed in Sep 2022
Family
1 review
3.5/5
Posted on Nov 13, 2022
Clean hotel, friendly staff
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kelse1990
Stayed in Jun 2024
Couples
4.0/5
Very Good
Posted on Jun 2, 2024
We stayed for just one night on our return from Manchester Airport. We requested a top floor room and away from the lift. Request was met. The rooms are very clean and the bed is so comfy. This is more 3 star plus than 3 star. The breakfast is great with a great selection even for Vegans, vegetarians. We ate at the restaurant late on. I ordered the vegan chilli. Very nice but expensive and quite a small portion. My partner ordered club sandwiche. Much bigger portion than mine and a lot cheaper. The staff are very friendly and the bar prices are reasonable. My only downside was a noisy buzzing sound( maybe air con unit outside) it went on for hours. Annoying but with earplugs it didn't bother me too much. We have stayed here twice now and will definitely be back.
Response from Property: Hello kelse1990, Thank you for your review. I am pleased you had a lovely stay with us and enjoyed the food, especially the breakfast we serve. With a wide range of Full English and Continental items to choose from, as well as Vegan Sausages, Vegetarian Sausages, soya milk, porridge, gluten free bread and a range of cereals, we do indeed cater for different taste and dietary needs. Sorry to read that you were disturbed by a buzzing noise from an outside vent. You can put a request on your next reservation for a quiet room, away from vents or lifts. Thank you again for your review and high scores. We look forward to welcoming you back on your next visit to Preston. Regards, Pauline & the Team
Guest User
Stayed in Oct 2024
Other
4.0/5
Very Good
Posted on Oct 19, 2024
Stopped here overnight on the way back from Scotland. Is located near some of the university buildings and student accommodation so ideal if visiting someone studying there. Also near the shopping centre/high street Good selection for evening meal and breakfast. Room was clean and comfy and I slept well
Guest User
Stayed in Oct 2024
Other
4.0/5
Very Good
Posted on Oct 6, 2024
We came with Caledonian travel coach skipton & bowness. We came with my parents as well and was in the best area talking to the manager Liz which she was really lovely and service with a smile thank you so much we had so much fun. The rooms was so comfy as well everything what we needed there the meals was lovely nice and hot and yet again service was lovely throughout and we would defo come again 100% Thank you so much x