Hotels Near Laguna Guama in Punta Cana

I was pleasantly surprised with the family, friendly atmosphere. Our first dinner we where greeted by a very friendly Mr Esequiel. He took our orders, gave recommendations to some of the foods and drinks that we might like and even helped me find a great place to propose to my future wife. Mr Esequiel’s daily, professional, kindness and warmth was something that myself and my fiancé looked forward to whenever we had our wonderful meals, drinks and desserts and of course his fellow colleagues were just as helpful. We felt like we where coming to have a meal with family there. My fiancé Marley and I will most definitely come back and stay here at Four Points Puntacana again. Thank you and Aloha for making our first Christmas and New Year together even more special. PS, John was also an outstanding server that always made smile too 😊 Aloha,Ray Williams Honolulu Hawaii🤙🏾🌴

Adonis, Pablo and Andres and the whole staff were great. The ambience was so peaceful. The food was amzimg. I ordered the red snapper and my girlfriend got the waygu steak. She kept asking for the recipe and said it was the best she ever had. Everybody was very respectful and mindful of space as well and were there whenever we needed them. Will dor sure be back before we depart.

It’s a good hotel to stay for couple of days also very friendly staff.

So far everything is okay, nice pool area, gym also OK. TV and WiFi disastrous. TV Problematic with the internet, very annoying because the internet was way too slow, one night even a total failure. Watch out for extras. For example late check out until 3pm costs 25 US$ plus 18% tax plus 10% service charge, madness???? And, beware of the misleading booking. Because Garden View rooms are actually on the side of the street - so no garden. Only pool side rooms have garden etc. Restaurant prices very very high due to additional taxes and fees.

This is our fourth visit this time we decided to do a little bit differently. We love the adults only side but the rooms are a little dated so we booked a room at the Barcelo palace, premium level ocean front in building one, but spent most of our time, in fact, all of our time in the adults only section. The service in this resort is truly spectacular. The ladies by the pool, Belkis, Ava Marleny are truly superb and take care of you with wonderful service. You really don’t need to swim up bar with these ladies George and Marleny from the entertainment team always swing bye have a chat to you very welcome and invite you to do the Zumba etc.. The Buffay at Karibe is awesome. The selection is truly amazing the wait staff from one of the managers, Iris and Maria are such a welcome part to the day. The chefs are more than willing to make anything for you at breakfast not counting salads, cheeses and pastries. I counted 37 options , anybody who complains about this food he’s really not used to traveling I see a lot of mentions about five star you have to understand. This resort is a five star by Barcelo standards not by the international hotel ratings if you would compare this to a four seasons, Conrad, JD Marriott, or Ritz Carlton. Of course it’s not going to measure up, but at 350 at night all inclusive it’s hard to find fault . We met a lot of airline pilots and air crew at this resort. I think it’s fair to say that they are used to staying in pretty high-end properties. All of the pilots recommended Chez gourmet, and we’ve been a number of times. The service is exemplary, and the food is spectacular. My wife could not decide between lobster tail and château Briand so our wonderful server brought her both I must give a big shout out to Mabel and Premium services. She takes care of all our restaurant bookings. Make sure we get the room that we like, and always look out for us having an awesome It is true that the adults only side the rooms are old and in need of refurbishment and the resort is looking a little tired in some areas, but it is spotlessly clean very very well-maintained, and this price point is hard to beat We found our perfect four day vacation spot. We now arrive Sunday leave Thursday stay at the palace side in a premium level, oceanfront Jacuzzi room and spend our time enjoying the beach and the fabulous service at adults only side. I recently read a lot of reviews how people think the staff are surly and rude to be honest with you. I have always found that you get out what you put in , we always make time to chat with the staff. We tip consistently and accordingly and it is very well received. We find the staff at this resort to be exemplary. The lunch Buffay at Las Brisas is truly spectacular. You come ask the chefs to make anything that you like Please, PM me for any questions.

It is perfect but service was bad I asked for shampoo took more than one hour to bring it after 4 times call. Everything was beautiful and staff nice people.

The hotel is big and super nice The beach was not top I understood that the period was not the best one. In term of foods super nice especially the idea of having dinner à la carte. That changes front thé buffet The animation team is cool and you can not get bored Highly recommend for couples or family

On the first day of my stay, I first checked the toilet of the toilet. The toilet of the toilet was not cleaned and disinfected. I wiped the toilet with toilet paper, and there were yellow urine stains on the toilet paper. The coffee, coffee mate, and sugar in the room are not replaced in time every day. Lack of nightshow.