Popular St. Louis 4-star Hotels

My boyfriend and I had the opportunity to stay at The Last Hotel at the last minute for a concert in town this weekend. From the check-in to the valet parking option to our deluxe king room on the 9th floor, our overall experience at this hotel has been truly above and beyond. Our room was immaculate, spacious, beautifully designed and very clean. The beds and linens are of top notch quality and no expense has been spared in ensuring the comfort of the guest. Furthermore the hotel staff were all very friendly, professional, and accommodating if we had any questions or needed help with anything. They made us feel welcome and cared for. The final selling point of this hotel is that there is a gorgeous rooftop pool and bar. My boyfriend and I enjoyed a lovely sunny 71° afternoon up on this private rooftop area that is only open to hotel guests. If you are truly on the fence about staying here or the splurge, I cannot recommend this place enough. It will not disappoint! We plan to make this our designated hotel for all future stays. Thank you at The Last Hotel!

The location is very good, very close to the arch, the family likes hilton's bed very much, Ctrip's booking is super cost-effective, and breakfast is given as a gift. The hotel is not very convenient for parking. On the opposite side, parking is about 27 dollars a night.

We stayed here over the weekend to celebrate our wedding anniversary. The hotel and grounds are phenomenal. I highly suggest paying the couple dollars extra for valet parking- saves TONS of walking and time! The valet staff were very professional and accommodating. Upon arrival, (it was very late at night) we arrived and pulled up to the hotel- valet immediately came out and offered to assist; I asked for general hotel parking and was kindly directed toward the area- upon arrival to that area (not really close to the entrance- general parking lot is like $35/day)- we chose to return to front door valet for $40.... Parking is overall expensive. But, we were assisted in unloading our car and immediately taken to our reserved room. Hotel is very impressive, the lobby is beautiful- and the property is rich with history (former actual station); the room was nice, very clean, and quiet- despite the multiple wedding events occurring over the weekend. There are many restaurant and food service/delivery options available. The staff was the BEST! The grounds included hourly light shows over pier/Koi fish pond; Landry Seafood onsite, along with- Ferris wheel (my kids loved), putt-putt golf, small slide/park area... It was really a great experience to stay here. The hotel is beautiful, clean, and has multiple on-site entertainment options (along with an aquarium)- minutes SAFE walk to multiple major attractions. Bed was incredibly comfortable. We stayed long enough to need extra towels- I notified/requested the front desk for additional, and they were delivered to our room within 10 minutes. Upon arrival, we were unable to locate the TV remote- called the front desk and was immediately delivered a new remote for the TV. We did not have any major issues, but even our minor needs were met with utmost speed. I highly recommend this hotel for family and couples.

Incredible. Just wish they had a breakfast for that price.

The hotel is located in the city center, just beside the Golden Arch, the old court can be visited free of charge, crossing the road with a sculpture park, a nice cafe, hotel parking charges.

If this hotel is representative of what Marriott is doing with Westin's, the Westin brand is deteriorating. Plastic cups in the rooms like a Best Western. Quattro restaurant is poor; asked for glasses for wine and one glass was very dirty. Quattro delivered our dinner to the wrong room; when we got the dinner it was not what we ordered. Thermostat in room was 'dead'; if not fixed management would make us move everything to a different room at 8:30 pm. Maintenance found that when the filters were changed the thermostat was not turned on! And the guest had to discover the thermostat was not working. Westin still has comfortable beds. Fortunately the valet and front desk people were good--although the staffing is very thin until 7am when the nightshift ends! Do not recommend and will avoid Westins in the future.

Unfortunately, due to a horrific experience at this hotel on Friday, March 10, but worse yet, how they handled it, more like, didn't handle it at all, it overshadowed any positive feedback I would have liked to have provided for this hotel. My husband and I have received zero communications/acknowledgment/not an ounce of compassion from ANYONE associated with this hotel, which all stems from an absolutely terrible experience - being stuck in this hotel's small elevator for over 80 minutes, late at night with anxiety ridden people and some VERY unfortunate circumstances including bladders filling up! We were told from someone over the speaker that we would be out in 10 minutes when their elevator company arrives, which turned into 30 minutes with no one showing up nor any updates. Not because of the hotel staff, but because of my friends/family insisting, 911 was finally called and the fire department was dispatched. Saturday morning we asked to speak with management and were told that management wasn't there on the weekends. We checked out on Sunday, and asked that a manager call us on Monday. Nothing. 7 days later, and there has been ZERO communication from this property's management. We didn’t even receive an apology nor receive any acknowledgement about our experience from the desk clerks that weekend. Nothing. Unbelievable and inexcusable. I'm disgusted, disappointed, now angry and disturbed by the silence, disregard and lack of compassion from this establishment.

It was a very quiet and relaxing hotel. The location was very convenient and it was good. It was nice to be able to check in immediately after showing the reservation copy. The food was very good.

The hotel is convenient for parking. You can enter and exit the parking lot with your room card. There is a microwave oven and a laundry room on the third floor of the hotel. There is a supermarket next to the hotel, which makes life convenient. The bed in the twin room is narrow and not suitable for four people.

I wanted to like this hotel, but the service i received made me hate it. i have a bad back and try to get bedboards (wood between the mattress and box spring) in the bed, and always call in advance to talk to the front desk about this. in this hotel, its almost impossible to reach the front desk to talk to them. I tried calling a few days before my arrival and pressed 0 for the operator. I held on for five minutes with no answer, and then was disconnected. This happened five times before i finally gave up. i finally called central reservations which is offsite (thank god someone answered there) and told them about my request. i called the morning of my arrival before boarding my plane and, miracle of miracles, someone answered at the front desk. the woman found the note, said she would take care of it and asked for my number and said she would call me back to confirm this was handled. NO CALL BACK. i then arrived in St. Louis and spent the entire uber ride into town trying to call the hotel. I called no less than 7 times, and each time, after pressing 0, sat on hold for over five minutes (each time) and then was disconnected. I had to go to a meeting before checking into the hotel so arrived at the hotel around 8 p.m. I asked the receptionist about the bed boards and after reviewing the notes, he said they didn't have bedboards and they hadn't been able to fulfill my request. I have a very bad back and have had multiple surgeries, so i was very worried that i wouldn't be able to move after sleeping on a soft bed. I asked this receptionist to have the manager call me, i wasn't happy that i couldn't reach the hotel by phone, and he told me the manager would call me the next day. OF COURSE, THE MANAGER NEVER CALLED. the receptionist did call my room about an hour later and said that he was wrong, they had put a bed board in the bed. i thanked him and repeated my request to have the manager call me. He assured me this would be done, he had the note. THE MANAGER NEVER CALLED then, to top it off, after i left (there was a line at the receptionist, and i was told just to leave my key in a box, they would check me out), i discovered that there was a charge on my bill for $60 that i had never authorized (i saw it on my credit card). I didn't buy anything, i didn't have any of their food, i incurred no charges at this hotel. I don't know what this is for, but i called and left a message on their billing extension to inquire about this charge. I wonder whether that person will ever call me back. while the room was large and was a mini suite with a separate sitting room outside the bedroom, i do not think i would ever recommend anyone stay there based on my experience.