To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(120)
Positive reviews(19)
Reviews with photos/video(4)
Great location(8)
Awesome stay(6)
Great service(6)
Negative reviews(1)
Guest User
Meta Queen-2 Queen Beds
Stayed in Oct 2024
Travel with friends
2 review
3.5/5
Posted on Oct 14, 2024
Very convenient close to Powell Station. Down side is night time there are many homeless around that area.
Samuel Jake
Nano Queen
Stayed in Sep 2024
Solo travelers
9 review
4.5/5
Great
Posted on Oct 8, 2024
Great location, very clean and well done. Large rooms with a nice bathroom
Frederickyeo
Nano Queen
Stayed in Aug 2023
Couples
26 review
4.7/5
Amazing
Posted on Sep 10, 2023
I like the hotel.
Located at a wonderful location just right across the cable car stop. The room was cozy and comfortable. The bed was nice and comfy. There are safe, ice bucket and coffee machine. And the bathroom was spacious.
I will very much recommend this hotel.
Response from Property: Hi Frederick!Thank you for taking the time in providing your honest feedback about your visit! It's great to see you found our property overall to your liking, and I very much hope you found our team to be accommodating and friendly! It was our pleasure having the opportunity to host you, and we hope to have the opportunity to host you again sometime soon!Take care,Bryan PourtabibFront Office Manager, Axiom Hotel
Guest User
Nano Queen
Stayed in Jul 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Great location. Very cute.
ArSong
Nano Queen
Stayed in Mar 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Mar 28, 2024
Clean and good location.
Response from Property: Thank you for taking the time in providing your honest feedback about your visit, ArSong! It's great to see your positive comments about our location and accommodations overall! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!Take care,Bryan PourtabibDirector of Front Office, Axiom Hotel
Shuaishuai
Meta Queen-2 Queen Beds
Stayed in Jan 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jan 12, 2024
Pretty nice
Response from Property: Dear Shuaishuai,Thanks for taking the time in providing your honest feedback about your visit, and I'm very happy to see your comments and marks! Hopefully, we'll have the opportunity to host you again sometime soon!Take care,Bryan PourtabibFront Office Manager, Axiom Hotel
eighter
Meta Queen-2 Queen Beds
Stayed in Oct 2024
Family
22 review
4.7/5
Amazing
Posted on Oct 4, 2024
The cable car station was right in front of the hotel, so it was convenient for transportation. There was a game corner in the common area, so the kids enjoyed playing there. The staff were also kind. The smell of the shampoo in the amenities was a bit strong, which was a negative point for me, but overall it was good.
Original TextTranslated by Google
嫩寶寶冒險去
Nano Queen
Stayed in Jun 2024
Travel with friends
2 review
4.5/5
Great
Posted on Jun 24, 2024
The hotel is located on the left side of Sephora, as you come up from Bart (Powell St). The staff at the counter were kind and courteous, and recommended us to eat honey honry. However, due to our tight schedule, we didn’t have time to visit, so we’ll leave the regret until our next visit to San Francisco! The room is small but has everything. The biggest drawback is the poor sound insulation.
Original TextTranslated by Google
Response from Property: We're thrilled to see your high marks and praise about your time with us, and we're so happy you found our property's location to your liking! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!Take care,Bryan PourtabibDirector of Front Office, Axiom Hotel
Guest User
Nano Queen
Stayed in May 2024
Solo travelers
33 review
5.0/5
Outstanding
Posted on May 29, 2024
During my short stay in San Francisco, the Asimo Hotel gave me the warmth of home. The front desk lady even gave me chocolates for check-in, which gave me a sense of belonging. The room is equipped with a coffee machine, the hotel's shower gel is very fragrant, and the room hardware facilities are complete and comfortable. Living here, I walked around Union Square during the day, checked in at the Jinwan Bridge, took the Dingding train, and watched sea lions. There are many hamburger restaurants around. Turn right when you go out and you will see the subway station, which can go directly to the airport. This experience is very unforgettable. There are also many delicious foods and convenient transportation around, which is great!
Original TextTranslated by Google
6/7
Guest User
Mono King
Stayed in Aug 2024
Family
1 review
3.5/5
Posted on Sep 14, 2024
The location is very convenient. There are buses right below. You can get to the hotel directly in front of the hotel. It takes about 20-30 minutes to get to San Francisco Airport. It is the first choice for travel
Original TextTranslated by Google
Lui
Nano Queen
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The location is very good. It is very easy to see the hotel. There are front and rear doors, which is very convenient to enter the hotel. The front desk staff are also very polite. Just put the room card into the box after checking out and it will be ok.
Original TextTranslated by Google
ปราณี
Mono King
Stayed in Jul 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jul 13, 2024
Very convenient, open the hotel door It was great to find the cable car from the airport.
Take the BART to POWELL Station and take the escalator to the hotel 50 meters away.
Good service, there are staff available 24 hours, clean, soft mattresses, clean bathrooms, there is water.
Drinks served on each floor Can add water at any time, complete with ice and boiling machine.
Coffee, convenient, impressive
Original TextTranslated by Google
Guest User
Nano Queen
Stayed in Jul 2024
Couples
48 review
4.5/5
Great
Posted on Jul 6, 2024
The hotel has a Chinese-American manager, so it is friendly to Chinese people. However, the air conditioner broke during our stay, so we were given a standing air conditioner that was noisy. The manager came out to apologize to us when we checked out. The room was given face soap and drinking water in the corridor were all highlights. The decoration is relatively new, but the room is not large. The location is not far from the tram terminal to Chinatown
Original TextTranslated by Google
Guest User
Nano Queen
Stayed in Jun 2024
Solo travelers
1 review
1.0/5
Posted on Jun 28, 2024
Don't book! Don't book! Don't book!!!
The hotel accommodation fee is more than 700 RMB per night, and the resort fee is more than 40 USD. The hotel deducted my deposit of 100 USD per night, and theoretically they should refund me about 120 USD in the end, but they only refunded me 40 USD!!!
This is a complete scam! I have already complained to the bank.
Original TextTranslated by Google
Response from Property: Thank you for taking the time in providing your honest feedback; unfortunately I don't see any of your reservation details; can you contact the hotel directly so I can better assist with your billing inquiry? We want to ensure any charges are clearly displayed for you, and sorry for any inconvenience on the matter. Thanks,Bryan PourtabibDirector of Front Office, Axiom Hotel
JANGHA
Nano Queen
Stayed in Jun 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jun 21, 2024
Location and security facilities are great!!
Original TextTranslated by Google
Response from Property: We're thrilled to see your high marks and praise about your time with us, Jangha! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!Take care,Bryan PourtabibDirector of Front Office, Axiom Hotel