Hotels Near Plaza San José in San Juan

Very new hotel, the room is a little smaller, not far from the beach, surrounded by Hilton hotels and several high-end apartments. Breakfast is arranged in a nearby restaurant. The supply is relatively simple. The hotel is not very convenient for parking. The only car parked at the Hilton Hotel and a shopping mall is expensive. 24 baht per 24 hours, some open parking is cheaper. But nobody was taken care of at night. Several young girls at the front desk have strong communication skills. The ferry to C Island was changed to Ceiba. Fajardo, who was not checked before, fortunately, the exchange was clear before, and almost missed the trip and praised the front desk!

The starting point of Condado beach has its own beach and swimming pool, the hotel lobby is modern and the bay view is beautiful. There is no option to include breakfast in the booking. You can only add it to the hotel. The breakfast buffet is small, and the taste is more suitable for Americans. However, there are 24-hour fast food restaurants nearby, Starbucks, the best Chinese restaurant new taste. The front desk is polite and the pool security is polite.

This was our first stay in this newly renovated “sister”hotel to the Condado Plaza Hotel across the street. I can easily say that this was the best Hilton Garden Inn I have stayed in. The location is just as you cross into the Condado section of San Juan heading east from the cruise ship terminals or at the end if heading from the airport (a $24 taxi ride). It’s a bit quieter than the heart of the Condado. The entire hotel is gleaming— a beautiful airy lobby that opens into the pool area, a breakfast restaurant, and a bar area. We lucked out on an upgrade to a high corner room with panoramic views of the ocean (picture attached) with a wrap around balcony. The room was nicely appointed and definitely upgraded from the previous property. This will be our new favorite when passing through San Juan on the way to adventures beyond. The only negative is the street noise on the side of the hotel but it was balanced by the view in my humble opinion— the view from the other side is of the lagoon also very nice.

I have had terrible service since checking in. I am a very patient and friendly person who has worked in the service industry and understands how important it is to be nice to hard-working people. At breakfast, I watched three tables come in after me, get serviced, and receive their food before I even got a cup of coffee brought to me and had my order taken. I finally had to go to the waiter stand and ask for my bill so I could pay in leave. Our room never got serviced for cleaning for an entire day even though we were out of the room from early morning till 4 o’clock. I just went to the bar and sat and was ignored by a waiter who helped people on either side of me. I finally got up and left after 30 minutes of saying hello, making eye contact and basically got ignored. I am checking out early and heading to another hotel. I had booked a full week here at the Ocean club. They seem to cater to everyone else around. Perhaps they do not want to encourage white middle age guys staying here. They may want to cater to the younger European crowd.

Beautiful hotel right in Condado on the beach. Staff were great in addressing questions and providing service at the pool, beach, and restaurants. Also has a casino which was fun. Great stay.

There are not many Puerto Rico hotels to choose from on Ctrip, and the reviews are limited. Most of them are reproduced on booking. This hotel was chosen at random based on price and location. The hotel is quite old, the rooms are not big and clean, ten minutes drive from the old town, and there are some seaside highway scenery along the way. The hotel has two small swimming pools, which are mainly used to bring baby water. The beach in the hotel is very close, and a nice evening walk. Nearby restaurants, supermarkets, and Star Dad are available. There is a Chinese restaurant opened by Cantonese. The dishes are generally large but expensive, and three people eat ninety dollars quickly. Not recommended if there is no obsession with Chinese food. Breakfast at the hotel is not bad. If the requirements are not high, it is okay to eat enough. After all, the old breakfast is simple. After staying for two days, I got up to prepare for a bath the next day and found that there was no hot water. The parking lot is huge, $ 17 a night.

The first room we were in was too small and the air conditioner was very loud. We could hardly sleep and the beds are full sized not queen sized. I ask three people could I change my room. I kept getting the run around, finally I found someone who could help. I paid a good bit of money to upgrade my room. We only had room service one time in the seven days we stayed there. I asked for service and the receptionist told me they give priority to people who stay there over three days. I BOOKED THERE SEVEN DAYS 🤬. I had to ask for towels everyday, if you are not going to clean the rooms, at least put clean towels in the room. This COVID bull about not cleaning rooms is BS. Do not buy the breakfast buffet. Just order off the menu and save some bucks. We will not stay there again.

Our stay at the Courtyard Isla Verde was during spring break March 31st ——April 3rd room was outdated with a musky smell immediately exiting the elevator the only day we got our room serviced housekeeping stole my Grandson’s Apple Watch and we flipped that room upside down to look for the watch when this was reported to the manager on duty they were very unconcerned and made it seems as if we were lying they never got back with us after telling my Daughter that security will get back with us the next day my Daughter had to be proactive and call them again she then spoke with the housekeeping supervisor who stated she was not aware of the incident only after my Daughter asked for Valet slips to show check in and out times to show the head of Security came and spoke with us we were gone from 10 am until about 6 pm and the watch last registered at the hotel at 1:45 and we were not there at that time the lady that is head of security proceeded to say that the person who serviced our room clean it about the same time the watch mysteriously disappeared but also made the remark that the housekeeper has been with them for a while it has been a week and we have gotten no response from our call and complaint to corporate office our the security lady who took our info Beware of this hotel not only do the employees steal and lie it’s in need of a major update we stayed in room 816 becareful the balcony rails are loose and they had two wedding receptions Fri and Sat night and the bldg were the reception was held is located right below the balcony of room 816 the music went on into the wee hours of the night

Excellent location, next to a shopping center and several restaurants. Accessible to use taxi or Uber transportation. 8 minutes from another shopping center and 15 minutes from the capital area. Castillo San Felipe El Morro and Plaza las Americas shopping center.