Nomad19504043405
May 1, 2024
The room and hotel facilities were very nice, enough water is always available, it is also centrally located, hiking routes, supermarket, restaurants, and shops are close by. We booked a late check out, this was not properly noted by their admin. responsible, after calls back and forth with travel agencies, they agreed to keep one (out of two) room until late. We used the laundry service, but a t-shirt was ruined (it was yellow, they mixed it with blue, ended with blue stains). We ordered/pointed out the menu 3 menus (3 dishes each), staff didn't understood and only brought soup, after 1 hour of waiting and asking for it, it was admited they did not understand the order, we were left without any dinner. Staff is friendly and tried to solve issues but their lack administrative skiils and not so great english makes it hard to provide a good service.