Dongnyuam-ro, Seogwipo, Jeju Province, 63640, South KoreaView Hotel Details
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The Best Jeju Seongsan Guest Reviews
4/5
Very Good
460 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.8
Service4.1
Cleanliness3.9
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All reviews(460)
Positive reviews(409)
Reviews with photos/video(127)
Awesome stay(180)
Convenient location(72)
Great value for money(65)
Delicious breakfast(29)
Strange smell in room(20)
Nice sea view(13)
Friendly front desk staff(6)
Close to beach(6)
Negative reviews(51)
Christopher Gordon
Standard Twin Room
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Good location with a lot of local restaurants and supermarkets close by. There is a car park inside, and we had no trouble getting a space.
There is a 7-11 inside the hotel and also washing machine and dryer facilities.
Anna Lg
Premier King Room with Jacuzzi
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jul 29, 2024
We had a great experience to stay in here! Definitely will be back when we travel to Jeju again, the location was nice, the view can see directly to the 성산일출봉 mountain! We even have the jacuzzi in the the room
Sow Leng
Deluxe Twin Room with City View
Stayed in Oct 2024
Family
49 review
3.0/5
Posted on Nov 2, 2024
The location is isolated and difficult to access without a car. The surrounding has very limited amenities. However the hotel is very close to Seongsan Ilchulbong and is convenient for an early sunrise tour.
NT
Deluxe Double Room with Ocean View
Stayed in Aug 2024
Couples
3 review
1.0/5
Posted on Aug 8, 2024
The room was so smaller than the pictures, not clean and there is not cleaning service, no bath towels, bath carpets and any shower cap…those were written on the website. The location was far from the beach, far to the attractions, we had to walk hours to find restaurants or to arrive attractions.
I hate ****** people, unhelpful and they are so rude every where we visited. Rejected us when we asked for directions. The hotel let guests wait for hours in the lobby even they had enough rooms (I arrived the hotel at 11am and saw many guests checked out, but the reception kept rejecting to let us check in earlier, so we had to wait 4 hours, and there were many guest were in the same situation).
I think I never want to go again this country for traveling anymore.
HU HC
Standard Twin Room
Stayed in Jun 2024
Business travelers
10 review
3.7/5
Posted on Jul 12, 2024
It was a simple hotel. Due to the meeting place we has to stay in this hotel. overview it was not bad.
Guest User
Deluxe Twin Room with City View
Stayed in Jun 2024
Family
7 review
3.2/5
Posted on Jun 21, 2024
The location was average but its fine because we were driving and they had ample parking spaces. Pool was not in service and no other facilites other than a 7 Eleven at the lobby. Bed was good and rooms were clean.
Adam Yates
Deluxe Double Room with Ocean View
Stayed in Sep 2023
Couples
15 review
3.7/5
Posted on Sep 28, 2023
Lovely view out of the window but the room needs a little updating. Comfortable and clean but worn. Having an on-site 7/11 is handy but I was expecting a swimming pool which was not in use even though it was advertised as being so.
Huang Lie Jun
Deluxe Twin Room with Ocean View
Stayed in Mar 2024
Family
2 review
3.7/5
Posted on Mar 28, 2024
Its a budget hotel so its important to set your expectations right. Facilities and carpets are old, they only offer occasional room clean up, otherwise clean sets of towels and water will be dropped at your door every other day. Towels are old and sometimes smell. The toilet glass might not be well blurred so if you need privacy with your roommate do keep that in mind. Otherwise, staff are kind and helpful, speaks fluent English and there is a convenience store just at the lobby. They have also recently adopted a cute dog that was abandoned by previous owner so they are all kind hearted people. The view is great if you choose the ocean view as you can see the Seongsan Sunrise Peak Park directly from your balcony. There are numerous great food choices in the area but it could be inconvenient when it rains so plan wisely! Thank you hotel staff for the hospitality!
wanderlust21
Deluxe Twin Room with City View
Stayed in Oct 2023
Family
10 review
5.0/5
Outstanding
Posted on Nov 4, 2023
Room was clean and spacious. Check in was fast and staff were friendly.
Guest User
Deluxe Twin Room with City View
Stayed in Oct 2023
Family
11 review
2.2/5
Posted on Oct 5, 2023
Towels were worn out. Receptionist was sad to work in that hotel as we guessed. Rooms and bathroom were very small
Geik Lim
Standard Twin Room
Stayed in Nov 2022
Solo travelers
3 review
4.7/5
Amazing
Posted on Dec 6, 2022
The location is good and the room is comfy! We got upgraded room with a view. Unfortunately the pool is down, but other than that all is good! The staff is also very helpful
Response from Property: Thank you for using The Best Jeju Seongsan Hotel and taking the time to share your experience. Your review has been shared with all our staff and will serve as a great support for boosting the morale of our staff who will continue to strive to provide a high level of service. We will impress you with our family-like service on your next stay. Thank you again for your valuable comments, and we hope that your home will be full of health and happiness.
The Best Jeju Seongsan Hotel
general manager
Guest User
Standard Double Room
Stayed in Jun 2024
Couples
3 review
4.2/5
Very Good
Posted on Jun 13, 2024
nice place to stay.
Guest User
Standard Double Room
Stayed in Nov 2022
Couples
2 review
4.0/5
Very Good
Posted on Nov 20, 2022
Good proximity to seongsan
Has 7-11 within hotel
Has basement and outdoor parking
Surrounding restaurants seem to close early
Response from Property: Thank you for using The Best Jeju Seongsan Hotel and taking the time to share your experience. Your review has been shared with all our staff and will serve as a great support for boosting the morale of our staff who will continue to strive to provide a high level of service. We will impress you with our family-like service on your next stay. Thank you again for your valuable comments, and we hope that your home will be full of health and happiness.
The Best Jeju Seongsan Hotel
general manager
Dora5
Deluxe Double Room
Stayed in Oct 2022
Family
18 review
2.7/5
Posted on Oct 14, 2022
7-11 at lobby. budget hotel amenities. mediocre front desk service.
Response from Property: Thank you for using The Best Jeju Seongsan Hotel and taking your valuable time to share your experience with us. We have shared your review with all employees and will be a great support in boosting the morale of our employees as we continue to strive to provide a high level of service. We will impress you with family-like service during your next stay. Thank you again for your valuable opinion, and we hope your family will be filled with health and happiness. General Manager, The Best Jeju Seongsan Hotel