Vienna Hotel (Shanghai Gucun Park)

Vienna Hotel (Shanghai Gucun Park) Reviews

Vienna Hotel (Shanghai Gucun Park)

No. 5018 Hutai Road, Baoshan District, Shanghai, ChinaView Hotel Details
Vienna Hotel (Shanghai Gucun Park)
Vienna Hotel (Shanghai Gucun Park)Vienna Hotel (Shanghai Gucun Park)Vienna Hotel (Shanghai Gucun Park)
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Vienna Hotel (Shanghai Gucun Park) Guest Reviews

4.7/5
Outstanding
818 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(818)
Positive reviews(797)
Reviews with photos/video(69)
Friendly front desk staff(95)
Classy environment(90)
Convenient parking(50)
Delicious breakfast(46)
Awesome amenities(40)
Quiet & comfortable(36)
Would stay again(24)
Large rooms(21)
Negative reviews(21)
Damian
Superior Double Room
Stayed in Oct 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Oct 20, 2024
Very good for value
Guest User
Superior Double Room
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 19, 2023
A nice place and the staff were great. Everything that you can hope for at a hotel of this price.
Guest User
Standard Double Room
Stayed in Apr 2023
Solo travelers
1 review
4.5/5
Great
Posted on Apr 11, 2023
I stayed here to be close to Gucun Park. I arrived at 2 pm to check in and there was only 1 woman checking people in, while the manager was playing music loud in the office, he should have helped check people in as I was waiting for 10 minutes. Everything else was great, 15 minute walk to Gucun Park and clean room.
Guest User
Executive Family Friendly Room
Stayed in Sep 2022
Family
1 review
5.0/5
Outstanding
Posted on Sep 23, 2022
Can accommodate foreigners. Staffs were friendly and helpful. Breakfast offers Chinese food only but all taste good. We super like the high tech robot that delivers take-out orders directly to the rooms. Over-all our stay experience was good. 👍👍👍
jayswill
Standard Double Room
Stayed in Oct 2023
Business travelers
37 review
4.2/5
Very Good
Posted on Dec 3, 2023
Good to stay. Thks
Response from Property: Dear customer: Thank you for choosing our hotel! Your praise is like a warm current in the winter, which will warm our hearts, thank you for your encouragement, we will do better to strive for your next perfect five points! Best regards！
Jaimek
Double Room (No window)
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Very good
Guest User
Double Room (No window)
Stayed in May 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on May 10, 2024
The front desk service is warm and clean. They also provided breakfast, which is very considerate. The breakfast variety is very complete and refreshing, and it suits your taste.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. Thank you for your five-star praise. We will continue to maintain our enthusiasm and strive to make every guest feel at home. All the staff of Vienna are eagerly looking forward to your visit again! Welcome to come back and experience again, and wish you a happy life
Guest User
Executive Family Friendly Room
Stayed in Apr 2024
Other
4 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Good service attitude Clean and tidy Consistent with the introduction Bring my mother to the nearby Huashan Hospital for medical treatment. The scenery along the way is very good. The room is very quiet and can rest well. I have stayed here many times
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xiaowei will be the warmest and most unique one in your memory! Wish you well!
Guest User
Standard Double Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 30, 2024
The breakfast is delicious! Very convenient location! ! The ladies at the front desk are very nice! !
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Vienna Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost performance. Vienna Hotel Shanghai Gucun Park Branch looks forward to your visit again!
Guest User
Double Room (No window)
Stayed in Mar 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Clean and sanitary, warm service, the Cherry Blossom Festival is coming soon, I will choose to stay here next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xiaowei will be the warmest and most unique one in your memory! Wish you well!
Guest User
Double Room (No window)
Stayed in Mar 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 6, 2024
The front desk service was very friendly and the room was clean. Facilities: Very good, I will stay here again next time. Two free breakfasts were also provided, which was very good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xiaowei will be the warmest and most unique one in your memory! Wish you well!
Guest User
Superior Room (2 beds)
Stayed in Feb 2024
Travel with friends
7 review
2.2/5
Posted on Feb 19, 2024
The sanitation is not clean, other things are not picky, the sanitation should be improved
Original TextTranslated by Google
Response from Property: Dear guest, first of all, we deeply apologize for the problems you encountered during your stay. If you feel that the room is not good during your stay, please call the front desk at any time to change your room. We are very sorry for the inconvenience caused to you, and we will continue to improve!
Guest User
Superior Double Room
Stayed in Dec 2023
Couples
2 review
1.0/5
Posted on Dec 3, 2023
The room facilities are old and the air conditioning is not working. In winter, the air conditioning does not heat the room. I was given an extra quilt. It was the first time in a hotel that I had two quilts ➕ my own coat to cover me. It was a very bad experience.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, we are deeply sorry for the problems you encountered during your stay. The air conditioner in the store is a single air conditioner, which may run for a long time and did not meet your expectations. We are very sorry. If you feel bad in the room during your stay, please call us at any time. The front desk will change your room for you, and we will have staff on duty 24 hours a day to serve you. We are very sorry for the inconvenience, and we will continue to improve!
Guest User
Double Room (No window)
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 15, 2023
The hotel is in a good location and is very clean. The room also has a desk, which is very convenient. The front desk staff is also very nice. I don't know where the room is, but they will take me there. If I have any questions, I can call the front desk and they will come to deal with it immediately. I really recommend it.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xiaowei will be the warmest and most unique one in your memory! Wish you well!
Guest User
Double Room (No window)
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 13, 2024
I had a lot of fun this time, partly because of the hotel I booked. The room was big and clean, the bed was very comfortable, there was a hot breakfast in the morning, the service staff spoke softly and had a very good attitude. If they missed something, they would call to ask.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you!