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Verified reviews
Location4.3
Amenities3.9
Service4.1
Cleanliness4.2
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All reviews(663)
Positive reviews(595)
Reviews with photos/video(118)
Classy environment(66)
Amenities were average(63)
Easy to get around(54)
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Large rooms(28)
Well designed(26)
Friendly front desk staff(15)
Close to metro(13)
Negative reviews(68)
Guest User
Executive Panoramic Queen Room
Stayed in Jul 2023
Business travelers
4 review
4.5/5
Great
Posted on Aug 6, 2023
Great location, would highly recommend for anyone seeking to be near the former French concession area, while still having the convenience of subways and highway access.
Response from Property: Thank you for choosing Jingan Hotel in Shanghai managed by Jinjiang Group. Jing 'an hotel building has nearly a hundred years of legendary history, strong historical heritage to make it shine. I am very happy to bring you a wonderful experience, and sincerely look forward to your visit again.
Ciprian Solomon
Deluxe Panoramic Queen Room
Stayed in Jun 2023
Travel with friends
13 review
3.7/5
Posted on Sep 17, 2023
The picture of the outside of the hotel looks good, but it is an old hotel, in a good area very close to Jing'an. They didn't have many clients, I believe, as the kitchen was closed so they gave us some bags with breakfast. The drainage of the bathtub was very slow and it took ages to get rid of the water after the shower..
Response from Property: Thank you for choosing Jingan Hotel in Shanghai managed by Jinjiang Group. Jing 'an hotel building has nearly a hundred years of legendary history, strong historical heritage to make it shine. I am very happy to bring you a wonderful experience, and sincerely look forward to your visit again.
ChrisTr
Superior Twin Room
Stayed in Aug 2023
Business travelers
8 review
4.0/5
Very Good
Posted on Nov 21, 2023
central location, nice hotel with unique style
Guest User
Superior Queen Room
Stayed in Sep 2022
Business travelers
4 review
2.2/5
Posted on Nov 17, 2022
forget to sleep, suddenly at 8am start renovations works
Response from Property: 尊敬的賓客,您在入住期間如果遇到任何問題請馬上告訴我們,以便我們立即找出問題的根源,非常感謝您的反饋。
Anonymous User
Deluxe Panoramic Twin Room
Stayed in Mar 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on May 9, 2023
goodgoodgoodgoodgood
Response from Property: 感謝您光臨上海靜安賓館,非常高興能為您帶來美好的回憶,我們一直致力於為您帶來賓至如歸的熱情服務與舒適的入住體驗。希望靜安賓館能成為您出行的首選,真誠期待您再次光臨。
Guest User
Superior Queen Room
Stayed in Jun 2023
Family
6 review
4.7/5
Amazing
Posted on Jul 26, 2023
Good location.
Response from Property: Thank you for choosing Jingan Hotel in Shanghai managed by Jinjiang Group. Jing 'an hotel building has nearly a hundred years of legendary history, strong historical heritage to make it shine. I am very happy to bring you a wonderful experience, and sincerely look forward to your visit again.
Misitelou
Superior Twin Room
Stayed in Sep 2023
Other
5 review
1.0/5
Posted on Nov 2, 2023
I arrived at the front desk of the hotel at 12:50 on a sunny day. The Shanghai aunt and sister at the counter said that the room was not cleaned yet and I had to wait. Then I started talking on the phone about the 300-50 coupons that could be used. At 13:58, the room was finally cleaned. Swiping the card to open the door, the old and decaying atmosphere took me back to the Republic of China. The dim lights, the dusty old furniture, the wheezing air conditioner, and the heirloom refrigerator that twitched from time to time. Oh, on this Halloween night, it was still... Very appropriate.
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Guest User
Deluxe Panoramic Twin Room
Stayed in Sep 2023
Other
8 review
5.0/5
Outstanding
Posted on Nov 2, 2023
It is a hotel with a sense of age. The furniture is made of huanghuali that is more than 70 years old (ask the waiter to confirm). Renewed 3 times in a row. The room was very quiet and very comfortable. In front of the hotel is Jing'an Internet celebrity bakery. The former residence of Cai Yuanpei is very close to the hotel, as is the famous Anfu Road. The transportation is also very convenient. It is very convenient to take the subway and take a taxi from Huaihai Road in Puxi, Nanjing Road Pedestrian Street to Pudong.
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Anonymous User
Superior Queen Room
Stayed in Sep 2023
Other
1 review
5.0/5
Outstanding
Posted on Oct 28, 2023
Good value for money, quiet in the bustle, a hotel with a century-old building, I like its retro style. I stayed for more than half a month and stayed in almost all room types. Each has its own characteristics. I like the deluxe king bed room and family room with the view the most. I will come again if I have the opportunity.
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6/8
Anonymous User
Deluxe Panoramic Twin Room
Stayed in Sep 2023
Business travelers
3 review
3.0/5
Posted on Oct 23, 2023
The materials of the old house are particularly good and heavy. It is far away from the street and very quiet. The service staff had a good attitude, but it took two swipes of the key card to open the door. The biggest drawback is the equipment. The hot water can only be heated during the peak water usage at night. It is still cold after 10 minutes in the morning. The air conditioner has basically been abandoned. Fortunately, it is October and I don’t dare to think about it in July and August.
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Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表歉意。您的寶貴意見對我們非常重要,我們已將意見告知相關部門以整改。再次向您表達最誠摯的歉意。
Lhuxuxiansheng
Family Room
Stayed in Sep 2023
Family
12 review
3.0/5
Posted on Oct 5, 2023
The location is very good, right next to Jing'an Temple, Huashan Road is within easy reach, and it takes less than 10 minutes to walk to Jing'an Temple. The rooms are also very high, the hotel style is old money style, and the living environment is good. The most troublesome thing is the service. What is outrageous is that when I drove away at 2 o'clock in the afternoon, the guard booth was not on duty. I called the front desk and reported that the guard booth at the door had been contracted out. It was simply outrageous. The service attitude at the front desk also has room for improvement. Breakfast is not a buffet, you have to go to the ninth floor to get it yourself.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表歉意。您的寶貴意見對我們非常重要,我們已將意見告知相關部門以整改。再次向您表達最誠摯的歉意。
Guest User
Family Room
Stayed in Sep 2023
Family
3 review
4.0/5
Very Good
Posted on Oct 4, 2023
The location is near Jing'an Temple and very close to Jing'an Temple subway station. It is very convenient to go everywhere. The room is relatively large and the hotel is very unique. However, the facilities are indeed relatively old. It takes a long time to get hot water and the room is also relatively damp. Just re-decorate it.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您入住上海靜安賓館!優越的地理位置、齊全的配備、 優質的服務是我們酒店的特色和優勢,出門在外,住得舒心是每個旅者的期望,也是酒店服務的終極目標。 我們會不斷努力,令您的旅途盡善盡美。真誠的期待您的再次入住!
Guest User
Superior Twin Room
Stayed in Aug 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 30, 2023
Jing'an Hotel is located in the center of Shanghai, with convenient transportation. You can reach anywhere you want to go by Line 2, 7, and 14. There is a large garden parking lot in front of the hotel. The environment is beautiful and quiet in the bustle. You can hear a pin drop when you rest at night. It is really rare. The hotel is an outstanding protected building in Shanghai from the 1920s. It is very tasteful. Although the facilities are a bit old, the service is very professional. Room service is on call. The staff at the front desk of the hotel are also very professional and humane. Mr. Zhang and Mr. Tang are very friendly. It is really considerate to actively find ways to help guests resolve the difficulties they encounter. I will definitely come back next time I come to Shanghai!
Original TextTranslated by Google
Response from Property: 感謝您光臨上海靜安賓館,非常高興能為您帶來美好的回憶,我們一直致力於為您帶來賓至如歸的熱情服務與舒適的入住體驗。希望靜安賓館能成為您出行的首選,真誠期待您再次光臨。
Yedaye
Superior Suite
Stayed in Oct 2023
Other
20 review
5.0/5
Outstanding
Posted on Nov 7, 2023
A 98-year-old high-end hotel that can rival international hotels
Original TextTranslated by Google
6/9
Guest User
Deluxe Panoramic Suite
Stayed in Jul 2023
Solo travelers
8 review
4.0/5
Very Good
Posted on Aug 13, 2023
The perfect location, beautiful architecture and interior, beautiful design will not fade with time~ I hope that the original features can be maintained after refurbishment, and it will not become the tears of the times.
Original TextTranslated by Google
6/14
Response from Property: 尊敬的客人您好, 感謝您選擇上海靜安賓館並分享您的感受! 很開心獲知您此次入住非常滿意, 我們真誠的歡迎並期待您的再次光臨。