To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(647)
Positive reviews(626)
Reviews with photos/video(111)
Friendly front desk staff(83)
Easy to get around(77)
Many amenities(43)
Would stay again(38)
Close to metro(32)
Convenient for shopping(29)
Awesome gym(17)
Perfect for families(12)
Negative reviews(21)
DADDEO
Standard Studio
Stayed in Oct 2024
Solo travelers
24 review
4.7/5
Amazing
Posted on Oct 28, 2024
Great place and great location. It’s a very simple hotel but perfect.
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us , and we sincerely look forward to see you next time.
Rina Lok
Boutique Duplex Room - 2-Room
Stayed in Jun 2024
Family
1 review
4.5/5
Great
Posted on Jun 17, 2024
We stayed for 7 days and overall great. Location is quite good with 2 convenient stores few steps away. Nearby there is a mall with a great selection of food. We got a 2 bedrooms unit with bedrooms on the upper deck. Equipped with a small kitchen, living room and bathroom on the lower deck. Rooms are clean and cosy, bed is comfortable and bathroom is without windows but the ventilation works well. Thank you so much to the staff Wendy and Tim, they were really helpful and gave great information on tourist sights. They went out of their job scope to help me courier items to my friends in other parts of China as I do not have a local contact number. Would definitely stay in the base if I visit China. 👍🏻
6/7
Response from Property: Thank you for choosing the Base Wending Service Apartment and taking the time to give us feedback amidst your busy schedule. Your approval is our greatest motivation to move forward, and we sincerely look forward to your next visit.
Peiwen
Boutique Duplex Room - 2-Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 5, 2024
I had a wonderful experience staying with Base. It was comfortable like home, the bed is very comfortable. I stayed in duplex two room, the living room is fantastic and comes with a great view of the local street of xuhui district. It is a peaceful street, there are a few malls and convenience stores around, many choices for food. Special thanks to the friendly and helpful reception staffs who help me with my check in and check out -Billy and Wendy thank you very much for your great service. You had made my stay a wonderful experience, I will definitely come back again .
The house keeping ah yi is also very nice and caring to ensure I have everything that I need, she came to replenish bottled water, towels and clean up my room in the morning.
You will love this hotel as the staffs take care of you like a family.
Response from Property: Thank you for choosing the Base Wending Service Apartment and taking the time to give us feedback amidst your busy schedule. Your approval is our greatest motivation to move forward, and we sincerely look forward to your next visit.
Sharon Amanda
Standard Studio
Stayed in Oct 2024
Couples
10 review
5.0/5
Outstanding
Posted on Nov 12, 2024
We stay here often when visiting Shanghai. Great location, 10 minute walk to two different metro stations. Rooms are a good size and have toaster/kettle/dinnerware. Plenty of storage space. Nice bathroom with good shower. There are also shared facilities on site, kitchen, laundry room, super helpful for long stays. Staff are always extremely helpful, even if there is sometimes a language barrier. Big thanks to Wendy & Kevin at reception for all their help. Will stay again!
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us , and we sincerely look forward to see you next time.
Matthias
Exquisite Studio
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Convenient location, friendly and homey feeling. Clean and nice wooden floor and waking up with birds singing
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us , and we sincerely look forward to see you next time.
Guest User
Exquisite Duplex Studio
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 6, 2024
I spent a week with my mom in the base wending serviced apartment and we really enjoyed the stay. It is clean and spacious, the stuff is really nice. Especially link was really willing to help and Courteous. I forgot some things in the room after the checkout and I could contact them directly and I got my things back without any trouble. Big recommend!
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us , and we sincerely look forward to see you next time.
Guest User
Standard Studio
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Wendy Wang was extremely helpful and nice.
The room and service was super clean and the bed was large so comfy to sleep in after a long flight.
10/10 😁👍
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us amidst your busy schedule. Your approval is our greatest motivation for moving forward, and we sincerely look forward to your next visit
Milne
Exquisite Studio
Stayed in Sep 2024
Business travelers
6 review
4.7/5
Amazing
Posted on Sep 13, 2024
Convenient accommodation with clothes washer-dryer, basic kitchen , comfy bed, plenty of storage, balcony rooms are pleasant. Handy to Metro lines 9,3,4,1 and shopping mall. Good front desk service from Wendy and Mr Zhao. Recommend able.
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us amidst your busy schedule. Your approval is our greatest motivation for moving forward, and we sincerely look forward to your next visit
Yen Yen
Boutique Duplex Room - 2-Room
Stayed in Sep 2024
Family
9 review
4.5/5
Great
Posted on Sep 6, 2024
The receptionist Wendy is very helpful, nice person and have excellent service. The hotel is a bit far from the subway station for me. The room size is big for Shanghai standard and the price is affordable.
Response from Property: Thank you for choosing base Wendin Serviced Apartments and taking time out of your busy schedule to give us a review, your praise is our greatest motivation to move forward, we sincerely look forward to your next visit!
Ong Ban Bee
Boutique Duplex Room - 2-Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Wendy great service and comfortable accommodation! Really enjoyed my stay here.
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us , and we sincerely look forward to see you next time.
HereComesTheSun
Standard Studio
Stayed in Aug 2024
Family
13 review
5.0/5
Outstanding
Posted on Aug 25, 2024
We LOVED staying at Base and will be staying here again in the future. It was really convenient to have the laundry rooms and kitchens open to use when travelling with young children. Wendy at the front desk made us feel very welcomed and was very kind to us.
Response from Property: Thank you for choosing base Wendin Serviced Apartments and taking time out of your busy schedule to give us a review, your praise is our greatest motivation to move forward, we sincerely look forward to your next visit!
DtP20
Exquisite Studio
Stayed in Aug 2024
Couples
1 review
4.5/5
Great
Posted on Aug 22, 2024
The hotel is close enough to well connected Metro station. Lot of shops around and malls to eat. Clean and spatious enough room, the personel in the reception are kind and attentive. L’Hotel és a prop d’una parada de metro amb 3 linies diferents, ben connectat. Al voltant hi ha botigues i llocs per menjar, amb diferents centres comercials, el personal es amable i atent. L’habitació es correcta.
Response from Property: Thank you for choosing base Wendin Serviced Apartments and taking time out of your busy schedule to give us a review, your praise is our greatest motivation to move forward, we sincerely look forward to your next visit!
Guest User
Standard Studio
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Great stay, very comfortable. Wendy was very friendly and helpful when checking in and with any questions I had.
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us , and we sincerely look forward to see you next time.
Michael
Standard Studio
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Staff were really helpful & super friendly especially Wendy Wang.
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us , and we sincerely look forward to see you next time.
Anonymous User
Standard Studio
Stayed in Jun 2024
Couples
1 review
4.5/5
Great
Posted on Jun 16, 2024
Good location, bed is comfortable and AC is good during summer month. The lady receptionist made the check-in process easy and other receptionist Tim let me leave my bags there after check-out before I went to the airport and made sure I had everything I need
Response from Property: Thank you for choosing the Base Wending Service Apartment and taking the time to give us feedback amidst your busy schedule. Your approval is our greatest motivation to move forward, and we sincerely look forward to your next visit.