Hotels Near Stradivarius in Shanghai
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Xinzhuang Industrial Park | 0.27km from Stradivarius
The Home Inn Neo-Shanghai Xinzhuang Metro Station South Square is an ideal spot for travelers wanting to discover the city. The Home Inn Neo-Shanghai Xinzhuang Metro Station South Square is an ideal choice for travelers who want to take in the sights and sounds of Shanghai. The hotel offers easy access to Shanghai South Railway Station, just 9km away. Just a short walk from Xinzhuang Metro Station, traveling to most city destinations is a breeze. There is no shortage of things to see in the area, with the Xinzhuang Plum Garden, Shanghaichengshi Theater and Xinyuan Garden all nearby. When guests have some time on their hands they can make use of the onsite facilities. Guests of this Shanghai hotel can make use of the parking facilities. Our guests consider this hotel to have excellent service. Perfect for those working on the move, this hotel caters to a large number of business guests.
SSimmy87 2024.02.03
Facilities: We are on the first floor, which is pretty good
Environment: Opposite is an international shopping mall, where all kinds of needs for food, clothing, housing and transportation can be met.
Hygiene: routine, normal, pretty good
Service: The service is very polite. In place. The sound insulation is not very good, no loud talking is allowed
Excellent
188 review
4.5/5
Price from
BRL 139
per night
Xinzhuang Industrial Park | 0.35km from Stradivarius
Haiyou Shanghai Xinzhuang South Plaza Hotel is located at No. 5052, Dudu Road, Minhang District, Shanghai. The hotel is committed to creating a brand image of small price and high value. It provides free self-service laundry and drying, free self-service luggage storage, self-service check-in, and TV projection. The transportation around the hotel is convenient. The bus airport line can directly reach Shanghai Pudong airport. The hotel has a free parking lot. We sincerely welcome your presence and stay!Haiyou Shanghai Xinzhuang South Plaza Hotel is located at No. 5052, Dudu Road, Minhang District, Shanghai. The hotel is committed to creating a brand image of small price and high value. It provides free self-service laundry and drying, free self-service luggage storage, self-service check-in, and TV projection. The transportation around the hotel is convenient. The bus airport line can directly reach Shanghai Pudong airport. The hotel has a free parking lot. We sincerely welcome your presence and stay!
GGuest User 2024.01.19
I came to Xinzhuang and saw a Hi Inn very close to the subway station. The overall decoration gave people a very comfortable feeling. The rooms were clean and tidy without any peculiar smell. The environment was also very good. The front desk staff was also very enthusiastic. The service was very good and the electrical appliances inside were also very complete. This accommodation experience was really good.
Outstanding
215 review
4.6/5
Price from
BRL 128
per night
Xinzhuang Industrial Park | 0.47km from Stradivarius
The Pod Inn (Shanghai Xinzhuang Metro Station) is an ideal spot for travelers wanting to discover the city. Visitors to Shanghai will find that the Pod Inn (Shanghai Xinzhuang Metro Station) is a fantastic accommodation choice. Boasting a convenient location, the hotel is just 7km from Shanghai South Railway Station and 13km from Shanghai Hongqiao International Airport. In addition, Xinzhuang Metro Station is just a short walk away. There is no shortage of things to see in the area, with the Xinyuan Garden, Zhezhuang Subway Cultural Square and Minhang Chunshen Cultural Square all nearby. When guests have some time on their hands they can make use of the onsite facilities. This hotel is a popular accommodation for guests traveling for business.
YYinwa 2022.08.27
It is a few minutes walk from Xinzhuang subway station and Longzhimeng. The price is very cheap. The room is not big, but it is enough. The facilities are nothing to say. The pudding room is basically the same. The price is there. After all, the standard room near the subway station is still not easy to find in Shanghai.
226 review
3.8/5
Price from
BRL 65
per night
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Xinzhuang Industrial Park | 0.58km from Stradivarius
Good, transportation is convenient, hygiene is clean, and the room is small
The facilities are complete, the environment is good, and there are places to eat nearby. The waiter's attitude was very good. Great value for money. I will recommend it to my friends next time I have the opportunity.
GGuest User 2024.04.03
Good, transportation is convenient, hygiene is clean, and the room is small
The facilities are complete, the environment is good, and there are places to eat nearby. The waiter's attitude was very good. Great value for money. I will recommend it to my friends next time I have the opportunity.
Outstanding
42 review
4.7/5
Price from
BRL 104
per night
Xinzhuang Industrial Park | 0.72km from Stradivarius
Jinyan Hotel (Jinyan Jiudian) is a star-level hotel, with the main functions of lodging, dining, leisure and business.All guestrooms are equipped with excellent furniture in various styles. It also has 16 private dining rooms, a banquet hall and conference rooms equipped with all kinds of advanced business facilities.
QQinqinbaobei1234 2023.12.30
The hotel is very cost-effective, the room is large, and it is clean. I chose to stay here when traveling with my children. The transportation is convenient. It is close to the subway station and is convenient for travel. Although the breakfast does not have many varieties, it is still full. Overall, I am very satisfied.
Outstanding
509 review
4.6/5
Price from
BRL 182
per night
Xinzhuang Industrial Park | 0.76km from Stradivarius
The Hi Inn (Shanghai Xinzhuang Longzhimeng) is an ideal spot for travelers wanting to discover the city. Visitors to Shanghai will find that the Hi Inn (Shanghai Xinzhuang Longzhimeng) is a fantastic accommodation choice. The hotel is only 8km from Shanghai South Railway Station and 13km from Shanghai Hongqiao International Airport, giving guests a number of convenient transportation options. Just a short walk from Xinzhuang Metro Station, traveling to most city destinations is a breeze. With multiple attractions nearby including Shanghaichengshi Theater, Xinzhuang Park and Xinzhuang Plum Garden, guests will find plenty to keep themselves occupied. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Shanghai hotel offers parking on site. Our guests consider this hotel to have excellent service. This hotel is a popular accommodation for guests traveling for business.
GGuest User 2024.05.07
A very nice small double room with complete facilities. The daily necessities are as brand new as the hotel and have the logo. The light was broken at night and the chef couldn't come. When I went out for a meal, the front desk immediately helped me change a room after communicating with it. I'm sure there are no gauze curtains on the second floor. If you don't use curtains to block them in summer, small flying insects will easily get in. There are some small corners in the house that need to be re-covered with wallpaper. All in all, very good.
Outstanding
388 review
4.6/5
Price from
BRL 82
per night
Xinzhuang Industrial Park | 1.24km from Stradivarius
Renovated in 2023, the Home Inn Selected (Shanghai Xinzhuang Metro Station North Square) offers both holiday makers and business travelers a pleasant stay in Shanghai. The hotel is conveniently located just 7km from Shanghai South Railway Station and 12km from Shanghai Hongqiao International Airport. Being just minutes away from Xinzhuang Metro Station allows guests to explore the city with ease. The nearby area boasts an abundance of attractions including Zhezhuang Subway Cultural Square, Xinzhuang Park and Xinzhuang Plum Garden. In their spare time, guests can explore the hotel's surroundings. This Shanghai hotel features parking on site. When it comes to Shanghai hotels, the Home Inn Selected (Shanghai Xinzhuang Metro Station North Square) is highly regarded for its excellent facilities. Perfect for those working on the move, this hotel caters to a large number of business guests.
AAnonymous User 2024.03.13
The room was large and clean, the service was in place, and the overall feeling of staying in the store was still very good. The surrounding traffic is also more convenient, very close to the subway station! I will choose here next time!
Outstanding
517 review
4.8/5
Price from
BRL 165
per night
Xinzhuang Industrial Park | 1.26km from Stradivarius
Renovated in 2021, the 7 Days Inn (Shanghai Xinzhuang Metro Station) offers both holiday makers and business travelers a pleasant stay in Shanghai. Boasting a convenient location, the hotel is just 8km from Shanghai South Railway Station and 12km from Shanghai Hongqiao International Airport. In addition, Xinzhuang Metro Station is just a short walk away. With multiple attractions nearby including Lianquan Oedo Hot Spring Resort (Shanghai Xinzhuang Branch), Shanghaichengshi Theater and Xinzhuang Plum Garden, guests will find plenty to keep themselves occupied. In their spare time, guests can explore the hotel's surroundings. This Shanghai hotel provides parking on site. Our guests rate this hotel as one of the best hotels for cleanliness. This hotel is the usual choice for a large number of business travelers.
YYean^_^ 2024.03.13
It's clean and sanitary, and there's a parking space. The air conditioning is very powerful. The service attitude of the lady at the front desk and the cleaning lady is also very good. The transportation nearby is also relatively convenient. It's good, good, and good!
Excellent
381 review
4.4/5
Price from
BRL 88
per night
Xinzhuang Industrial Park | 2.75km from Stradivarius
Whether it is the guest room or the public area, every place is cleaned, and every corner of the room has been strictly cleaned and disinfected, so that I can stay at ease. The bathroom facilities are also as clean as new, the floor is clean, and the toilet and sink are as bright as a mirror. The hotel's cleaning staff are very professional. They pay attention to details and clean every corner with care, which made me feel the warmth and comfort of home. This kind of sanitary condition makes me feel very relieved and satisfied, and I will choose this hotel next time I travel.
GGuest User 2024.05.01
Whether it is the guest room or the public area, every place is cleaned, and every corner of the room has been strictly cleaned and disinfected, so that I can stay at ease. The bathroom facilities are also as clean as new, the floor is clean, and the toilet and sink are as bright as a mirror. The hotel's cleaning staff are very professional. They pay attention to details and clean every corner with care, which made me feel the warmth and comfort of home. This kind of sanitary condition makes me feel very relieved and satisfied, and I will choose this hotel next time I travel.
Excellent
152 review
4.3/5
Price from
BRL 234
per night
Shanghai Jiaotong University/Shanghai Minhang Economic & Technological | 3.19km from Stradivarius
We are a mid-to-high-end limited service hotel, taking "a hotel with temperature" as the starting point, integrating intelligent elements and a deep insight into the life scene of business travelers, creating a hotel product that accommodates multiple designs, carefully carved hotel products and an exclusive world of relaxation, providing guests with an intimate, calm and warm stay experience. The hotel is located at No. 3690 Dudu Road, Minhang District, Shanghai, close to Yindu Road Station of Metro Line 5, close to Shanghai Hongqiao Airport and National Convention and Exhibition Center, Qizhong Tennis Center, Chedun Film and Television Base, Longsheng Commercial Plaza, and Zhuqiao Wanda Plaza. The architectural style is modern and classical, romantic and elegant, and inclusive. The interior is elegant and luxurious, warm and comfortable, and you can enjoy the beautiful scenery while enjoying the infinite beauty of Shanghai.
GGuest User 2024.10.21
Facilities: The room itself is very warm and exquisite, and the experience of staying is very good.
Hygiene: Very clean, no odor, the room details are also in place, and the rest is good.
Environment: The lobby is very high-end, the surrounding environment is also very convenient, there is a supermarket downstairs, and the examination room is about 5 minutes walk nearby.
Service: Kua Kua service, very professional and enthusiastic! The check-in reception at the front desk is very thoughtful
Outstanding
843 review
4.8/5
Price from
BRL 285
per night
Top Pick Hotels near Stradivarius
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Check out our most booked hotels near Stradivarius from the past 30 days!
No.1
4.7/5
280 reviewCaptain No. 5 Youth Hotel, No. 128 Xinzhu Road, Minhang District, Shanghai
Xinzhuang Industrial Park, Shanghai | 0.25KM from Stradivarius
"Classy environment""Great amenities"
Select dates to view pricesNo.2
4.4/5
428 reviewYayue Zhenpin Hotel (Shanghai Xinzhuang Metro Station)
Xinzhuang Industrial Park, Shanghai | 0.44KM from Stradivarius
"Easy to get around""Convenient location"
Select dates to view pricesNo.3
4.6/5
539 reviewO.Live Social Hotel (Shanghai Xinzhuang Metro Station)
Xinzhuang Industrial Park, Shanghai | 0.56KM from Stradivarius
"Easy to get around""Convenient location"
Select dates to view pricesNo.4
4.6/5
236 reviewHome Inn (Shanghai Xinzhuang Industrial Zone Chunshen Road Subway Station)
Xinzhuang Industrial Park, Shanghai | 2.17KM from Stradivarius
"Classy environment""Friendly front desk staff"
Select dates to view pricesNo.5
4.8/5
1021 reviewJi Hotel (Shanghai Xinzhuang South Square)
Xinzhuang Industrial Park, Shanghai | 0.53KM from Stradivarius
"Easy to get around""Delicious breakfast"
Select dates to view pricesNo.6
4.8/5
804 reviewAtour Hotel Shanghai CBD
Xinzhuang Industrial Park, Shanghai | 1.45KM from Stradivarius
"Delicious breakfast""Classy environment"
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4.7/5
798 reviewHanting Premium Hotel (Shanghai Xinzhuang Longemont)
Xinzhuang Industrial Park, Shanghai | 0.75KM from Stradivarius
"Classy environment""Friendly front desk staff"
Select dates to view pricesNo.8
4.8/5
739 reviewT+ Hotel Residence Shanghai
Xinzhuang Industrial Park, Shanghai | 2.59KM from Stradivarius
"Delicious breakfast""Classy environment"
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4.8/5
2790 reviewShanghai Jeurong Hotel
Everbright Convention and Exhibition Center, Shanghai | 2.73KM from Stradivarius
"Friendly front desk staff""Delicious breakfast"
Select dates to view pricesNo.10
4.6/5
3936 reviewChateau Star River Shanghai
Xinzhuang Industrial Park, Shanghai | 2.91KM from Stradivarius
"Friendly front desk staff""Delicious breakfast"
Select dates to view pricesLatest Reviews for Shanghai hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.8/5
Outstanding
PPenelopeWe just had an amazing stay at this hotel. The room was not only spotlessly clean, but also spacious and comfortable, offering everything one could need for a perfect rest. The location of the hotel is excellent, allowing easy access to various points of interest in the city.
The reception staff could not have been more friendly and helpful, always with a smile and willing to help with anything needed. The breakfast is first class, with an excellent variety that changes daily, making every morning a new culinary experience.
In addition, the hotel offers washing and drying machines, which is extremely convenient. We were provided with all the bottled water we needed and umbrellas were readily available. This is definitely a hotel we will return to - highly recommended!
4.7/5
Outstanding
RRiiyaaSummarize in short : they should keep this place only for Chinese speaker, not recommend for traveller with other languages.
Base from my true experiences, I booked here the night before traveling to Shanghai. Once I check out from hotel in Guangzhou, front desk lady help me called reception at Shanghai Novotel Hotel Chuansha to ask if they can pick me and my partner at Pudong Airport as they advertised for a complimentary shuttle bus.
The lady at Novotel cannot speak English so I passed to the front desk lady in Guangzhou and got to know that I have to book a shuttle bus a day ahead. I accepted this because I read info, just have hope if they could help customer with this, anyway I flew to Shanghai and went hotel by myself.
On the way to Shanghai, I still have hope that receptionist at NOVOTEL will be able to speak English. When I arrived there, I met 3 receptionists and NONE OF THEM CAN SPEAK ENGLISH. We had a tough time to communicate. I have my own language and English, also broken Chinese but we still not understand each other. I had to call a friend of mine in Taiwan to speak Chinese to them.
Again, I wanted to book a shuttle bus to Disney land for the next day and they ask me to have a Wechat app to see a detail and communicate. Since I do not have China mainland mobile number so I cannot make a Wechat work on my phone. My ********* friend still help me out with this.
At that time, another lady came, seem like she work for shuttle bus thing. I do understand that Chinese tone of voice always loud but I cannot see mercy on her face. She consisted that we still need a Wechat. One lady there said, I have to take a taxi without Wechat even though the hotel provided us a free shuttle bus to Disneyland. At this point I a little upset as there is no choice that they can call or set me a time for my travel, _ucking asked me to take a taxi. I do not mind to pay for taxi but we have never been here so we worry about other unexpected factor could happen.
Further more, I went there on my girlfriend birthday to celebrate her birthday. I decided to take it here a last minute and I asked if they could have a card written Happy Birthday to her. Only I know is ”NO CARD, NO CARD!!!! bad service mind ever, disappointed and felt give up with Novotel
Yes, I picked NOVOTEL because I really hope they provided international services. I was a member of ACCOR PLUS and experienced such good services but since I experienced here, I am a failure.
I actually have 2 more nights in Shanghai after 2nights here. I was thinking to move out all the time because me and my partner felt suffocate with a service. I do not talk to them anymore as it is useless T___T
I even tried with my broken Chinese but I cannot feel that they put an effort to serve their guesses. No bellboy, air-conditioning at public area is pretty warm.
To be honest, the place is good, bed is comfy and we tired from playing things in Disney land park so I extended to book for one more night then I do not need to rush for checking out. I went reception floor, this time a girl with glasses, seem kind and she is fluent in English help me check in for my last night here :)
Whole time staying here I kept my mouse shut because don't want to feel unpleasant anymore and I feel like the robot that delivery food downstairs is working better than human lol.
Eventually, I did tried until I can log into Wechat to found that the text were written in Chinese only. I still can travel with a hotel shuttle bus even I do not read thing on Wechat (我看不懂) 😔 I definitely won't be back here even things are good.
Hotel is providing everything we needed which is good but they should hire people who able to speak English or people who able to use translate on google and else to communicate as they open for the whole world guess. Not only Chinese on earth but also another language exists. Last thing, key of hospitality is ”SERVICE MIND”
4.7/5
Outstanding
GGuest Useryou get what you pay for! There’s a reason why it’s expensive! I have stayed in many super five-star hotels in Shanghai! Bulgari is indeed the best here! Details matter! Bulgari reflects it!
First of all, in the first few days of our stay, Miss Vicky, the director of the guest relations department, took the initiative to contact us, added her contact information, and asked us about our check-in time, any needs, etc.! And upgraded our room type for free! The service is very considerate!
After checking in on the day of check-in, he took the initiative to introduce us to the hotel and the room, and thoughtfully prepared welcome fruits, tea and desserts for us! Welcome sign, and luggage tag with our own names...
The room facilities are all very high-end! Very clean! The service is also very good! Good looking, warm and friendly, they made us feel like home!
Breakfast can be delivered to our room, it is delicious and unique!
The gym is very large, and there are dedicated staff to provide water, towels and cut fruits!
In addition, the afternoon tea is delicious! The view from the top terrace is beautiful!
Finally, considering our flight, they also provided us with a late check-out for free! They gave us valuable chocolates and candies before leaving! All in all, I am very satisfied with this experience. I will come to Shanghai again during the Qingming Festival and will continue to stay at Bulgari!
4.7/5
Outstanding
AASLSEnjoyed my stay here very much. The location is very nice and about 20 minutes walk from South Sha'anxi Road metro station. Very bustling area with lots of interesting shops and large malls nearby. Room was a bit small but had everything I needed and was clean with a comfortable shower and bathroom. Staff was very nice and helpful, and could also speak some English. Overall enjoyed my stay and worth the price, and I'd stay here again next time! Thanks!!
4.7/5
Outstanding
CcamiespinosaWe loved our stay in the hotel, staff was very friendly and helpful, Amanda in the front desk was really nice and helped us with everything. They gave us an extra coupon to use in the SPA which we also recommend. Overall it was great, will go back again!
DoubleTree by Hilton Shanghai Hongqiao
Hongqiao Airport/National Exhibition and Convention Center, Shanghai
Price per night from: BRL 430
4.7/5
Outstanding
GGuest User+ It´s comfortable because it´s on Line 2, where you can go to the Bund, and to both airports.
On the airport are also many restaurants and a convenient store.
The rooms are big and comfortable.
The breakfast is big and very tasty.
The TV has CNN and HBO, so it´s possible to watch TV in English too.
- My room was a non-smoking room but it smelled a lot like cigarettes unfortunately, which was quiet annoying.
Some design things (like window frame, shower,...) are dirty or rusty, but that´s normal in China as far as I know.
The Wi-Fi is okay, just a little bit slow.
The heater is central, so it feels a little bit cool in the room, you can turn on the ”heater” but it just blows out cold air, even on heating mode.
Boyue Hotel Shanghai Air China Hongqiao Airport
Hongqiao Airport/National Exhibition and Convention Center, Shanghai
Price per night from: BRL 348
4.6/5
Outstanding
HhannahbananahI love Yiqinyuan for the calm and peaceful forest, I walked by myself during the last day and if you do visit, try to do it without any gadget. Just bring your keycard. Walk through the tall trees, hear the birds, feel the sun and inhale fresh air.
It is very sad that I have a non-refundable ticket that made me not enjoy the accomodation I booked. Since it was the coldest day of the year they decided to move all guests who stays in the container van rooms to their building rooms. To move In their main building I need to add more payment and we were relocated to building 5. It was also an advantage since the Foresta Cafe was there and the playroom (not so much in there but still worth the visit). However, the room we were in was so dusty, the aircon was blowing some dusty air and the carpet was so dirty. It ruined the whole trip and even of they were able to change the beddings and vacuum the carpet it was still tickling our noses. We were really looking forward to a nice Christmas trip but yeah. I booked 3 nights because we really love the place. 😭 The next day I asked again to be moved to a different room, they said they were fully booked but alas there was an available room next to us. The first room was so inconvenient because whenever we turn the lights off the WIFI also goes off. The fridge was not working well, the temperature outside was much better. The second room was better than the first room but the exhaust fan wasn't working.
The breakfast was only located in the main restaurant which was 15 mins (waiting for the electric car) away from our building. It was a race to get to breakfast and the seating was not enough to be near the buffet. Time is running and you have Marathon between your table and the buffet table. Food was great though they alternate between the dates. Dinner was also good and had great service but not so much choice of small dished for a small family. Local food at it's best!
La Foresta Cafe was interesting. They helped us keep our Christmas pies in their fridge. The only way to order was via the QR on the table but the catch was you have to pay right away for your order to go through which waa different from the main restaurant. So there we were waiting for our food but they didn't really get through and had to end up sitting and waiting for an hour. The next day it took 30 mins. for the food to come. The taste was good serving was big, can share.
The electric cars were very prompt and the drivers were very kind and polite.
The food again was really yummy!
The staff were friendly too.
You can buy swan/duck feed at 5rmb/2 packs at the coffee shop at the reception.
They were giving away eyemask and heatpacks.
The bottles water was also free. The snack at the room was cheaper than the vending machine.
It is far from the town so make sure you have what you need before heading to the resort.
They have hangers and iron in every room at building 5 where we stayed.
Not a lot of English speaking staff so bring some Mandarin phrases or get ready with a translator APP.
After a long mixed review I just wish that the resort informed us ahead that the accomodation will not be available and made an option for rebooking or ensure better accomodation it was really a hassle.
Shanghai Yiqinyuan Resort
Chongming Island, Changxing Island, Hengsha Island, Shanghai
Price per night from: BRL 382
4.5/5
Excellent
CChanel 香香Very impressed and will definitely stay there again !!!
Great view from my room can even see the Jing’an temple from my window.
Great service and enjoyed the indoor swimming pool .
A guy name Gordan even did an amazing job with nails
4.5/5
Excellent
XXiaolumengbaoThe little brother who drinks and checks in is also the big 🌞 Tai Xiaoyang, hahahaha, it will make people happy. I'm also very good at playing with stalkers and humorous. I have to say that he is still a glutton👻. This person is really good. When he checked in, he really made me laugh.
I said I wanted to eat McDonald's and hamburgers. Xiao M will help me find something to eat immediately... The little clever ghost is also very considerate.
Then the layout of the hotel. THE LOBBY IS VERY LARGE, WITH AN AREA OF SEVERAL THREE BEDROOMS AND ONE LIVING ROOM. THERE ARE THREE ROBOTS RUBBISH🤖, AND YOU CAN SEE THE THREE-PIECE SET OF THE BUND...
The hotel's WIFI, Tai Xiaoyang 🌞, also enthusiastically taught me again and again, and was warmed up.
I also went to the Bund in the evening, and this hotel is also very close to the Bund. It's good.
The style of the hotel is good. Yes, the magic capital at night is very beautiful, and the night cruise ship Huangpu River is also very good.
The hotel seems to be carefully managed, haha, the front desk service training is also very good...
The guest room aunt is also very good. It looks very hard, and there is also a zither, which is growing in Shanghai.
Very good, not bad 👍, special 🎉
4.4/5
Excellent
YyI_xXThe service attitude of the staff in this hotel is obviously polarizing.
Check-in was in the evening, and a young female staff member chatted with us while we were waiting, introduced the design of the hotel, and took the initiative to take photos of the family. The lobby was empty, and there was no place for the elderly people traveling with me to sit while they waited for me to check in. Kody assisted us in checking in that night. His service attitude was very friendly and polite. Although he was a little unskilled in paying the deposit with a Visa card, another female staff member finally stepped in to complete the transaction. When Kody sent us to the room, he enthusiastically introduced the design of the hotel and the bar on the top floor. We were very impressed with the doorman that night and several staff at the front desk, including Kody.
After entering the room, what comes into view is another building of the hotel, which has a strong visual impact. Only by walking to the bedside position by the window can we see the view of the Oriental Pearl Tower we booked. The unobstructed panoramic view is very beautiful! The decoration in the room smells rather pungent. I called the switchboard to request a purifier. Monica who answered the phone had a cold but polite attitude and introduced herself. Later, we found that the air conditioner could not be turned on, so we called Monica and asked Monica to arrange repairs. When she called for the third time, Monica seemed a little impatient when she answered the phone. Isn’t it her job to understand customer needs? Why do you show impatience? I'm confused about this.
At around 11 o'clock in the evening, when I was waiting for my friend to pick me up on the right side of the door, I saw several male employees wearing hotel uniforms gathering together to chat and smoke. Doesn’t the hotel have a designated smoking area for employees that is not visible to guests? Their attire represents the image of the hotel and this behavior is really disappointing.
We visited the bar on the top floor of the hotel that night and saw the stunning view of the Oriental Pearl Tower and the Bund. The photos are attached here. The price of a cocktail is 108, which is a reasonable price for such a beautiful view.
The air quality seemed to have improved upon returning to the room from the bar. However, after a night's sleep, I woke up with a headache, thirst, and stinging eyes. We originally booked two nights, but after negotiating with the hotel through Ctrip, they agreed to check out one day early. After handling the communication issues, I hurried to the public area downstairs to get some fresh air and enjoy the breakfast provided by the hotel. Breakfast is a semi-buffet style, the food tastes good, and the restaurant staff are also very active and enthusiastic.
When we returned to the room after breakfast, a staff member went to the wrong door and asked to help us close the window. Only then did we discover that the originally closed window could be opened.
When I checked out, I saw a linen cart pulling a load of pillows in the passenger elevator. I was shocked... I have never experienced having to squeeze into an elevator with a linen cart. I asked in disbelief: ”Is this a pillow?” The other party replied naturally: ”Yes.” During this period, there was another linen truck on the lower floor that wanted to come in, but saw that the elevator was full and had to give up.
When I checked out, I saw the police talking to the hotel staff. Several people were standing right in front of the check-out counter, blocking my way. I asked: ”Did something happen to your hotel?” Vincent at the front desk looked shocked and answered me: ”Nothing happened.” Later, a female staff member from Macau explained to me that there was an important meeting nearby. So the police came to inquire about the situation. I suggested that they could direct the police to a more appropriate location to communicate instead of blocking the front desk. However, they still didn't move. Vincent then asked me my name. There were several people standing closely next to me. For the sake of protecting privacy, I asked Vincent why he asked for my name while holding my room card holder. After all, I had already told him my room number. He looked shocked again... Then Yiko intervened and kindly told me that the computer system was faulty, so I needed to ask my name for a manual match. During this period, the girl at the front desk asked Vincent to stand aside. I sincerely thank this considerate young lady😅
Yiko asked me about my stay experience and I told the truth. He said that he would follow up and improve the problem with the linen truck, saying that this was something that should not be done, and took the initiative to add my WeChat account, expressing his hope that he can provide me with the best service next time. However, I didn't receive any messages after adding it.
While waiting for the taxi, the previously mentioned female staff member from Macau stayed with us, heard that we were from Hong Kong, and spoke to us kindly in Cantonese. The staff's patience and thoughtfulness greatly increased our favorable impression of the hotel.
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