Shangri-La Hotels with Bars

The hotel is located 1 km from the ancient town and is a 10-15 minute drive to the train station. The room was comfortable, and the water pressure and heater worked perfectly. The Wi-Fi was very stable as well. (For foreigners, do bear in mind, if you connect to hotel wifi, you would need to connect to VPN in order to use WhatsApp, IG or Youtube) This is a 9-year-old property, so there are some flaws that can be improved, but that is understandable. My only feedback is about the F&B restaurant; they only have one all-day dining option. Breakfast was alright, with more of a local selection. I stayed for two nights. On the first day, there was staff available to help me and serve my cafe latte order. However, on the second day, I did not see any staff on standby, so I had to make my own cafe latte (I had to froth the milk), which I found awkward. I wish the staff were more well trained, but I understand it is low season and the hotel probably hired part-timers for service. The best highlight of my stay was meeting a lady named Rose He, who is part of the guest services team (i think). She made recommendations on where to go and even found us a local driver to take us around. She was extremely kind and polite. We exchanged WeChat information, and she texted me when the weather turned cold or rainy. She also helped us to arrange complimentary transportation to the train station. It felt personalized. Shangri-La, if you are reading this, I believe she deserves a token of appreciation. She is the true star and a great example of “hospitality.” Overall, we were happy with our stay. Thank you.

The location is stunning - with the grandeur of the Jade Dragon Snow Mountain up close and personal. The room is spacious, has a balcony facing the mountain and two queen beds. The restaurant is a proper Chinese restaurant and is good and the cafe on the rooftop is comfortable.The staff is responsive and the owner is very hands-on and goes round to talk to guests during dinner time. Location is about 2km scenic walk to a waterfall. Would highly recommend!!

hotel is new. Rooms are large, clean, comfortable and well designed. A New hotel also means some inexperience staff, but everyone tries their best. One downside of the hotels location is the walking path to the old town is quite long as the direct pathway is currently blocked. Hope that changes

I was worried about the room being dirty and messy before, but I didn't expect it to be very clean and the bedding was very comfortable. The room and bathroom are separate, and there are disposable toilet seats. The camp has many small details, it's beautiful, beautiful, beautiful! ! ! The waiter sister and brother are very polite, and they help with the luggage when picking up and dropping off. The boss lady is also very generous and polite! The breakfast is very exquisite, and the scallion oil noodles are delicious👍 I love this place so much. After climbing the snow mountain this time, I will bring my family here next time!

The hotel was beautiful in an excellent location in ShangriLa. The rooms were well appointed and had good heating. Breakfast was good, but note there is only one option available. Unfortunately, perhaps, because it was during the off season, it felt like we were staying in a closed hotel. The hotel had a beautiful bar with nobody working, a nice outdoor area with heat lamps that were never on, and the staff, while friendly, seemed a bit unprepared and surprised at our arrival. We requested help cleaning our laundry and ended up paying an extremely high 288 CNY after being quoted 100 CNY which felt dishonest. All of these problems would have been ok if we paid half of the $160 a night we paid, but at that price point in Yunnan, our expectations for service were high. Perhaps other guests will have better experiences when the property is properly staffed during the main season.

Gorgeous view, helpful staff, very good rooftop cafe, great restaurant with some good unique dishes. Try the Naxi breakfast “sandwich.” Overall, it exceeds the expectations of any reasonable person for a place as remote as this. Accommodations are basic but functional. We were there in November and the only sources of heat in our room were slightly hot water and a heating pad on the bed, and that was enough.

The place is located at the border of the ancient city. Therefore it’s easy to reach all places by feet or taxi and plenty of restaurants are around. Even by minus degrees you will not feel cold in the rooms and the shower water is close to steam… - breakfast was included and is a simplified Chinese breakfast. Coffee is basically not available. Cleaning could be better especially in bathroom. The place is led by young couples and they are helpful for any organization needed, even though just with translation. Overall it’s a good option in Shangri-La for which you should not plan more than one day & night visit.

The boss from the Northeast is enthusiastic and interesting. It's very interesting to sit around the table, drink tea, chat and play games. Also comes with ******* costume experience and makeup, nice PS: The recommended toast banquet is average and the performance is OK. Those who are interested in the performance can go there.

The accommodation is in the old town, but close to the road. When the car drops you off, you can walk very close. The owner is friendly. Walk to pick up the car yourself. The owner is very helpful, good service. The accommodations are clean and we have upgraded our rooms as well.

The front desk staff are very friendly n helpful. The hotel lobby has the feel of ******* culture , nice & grand . The hotel is located in the ancient town, convenient to walk around to shops n many restaurants . The hotel help us to get their day off Driver to drive us around (a half day trip )with reasonal price . The room is clean n comfortable. with fresh fruits provided too . During night time. (9pm) The staff served the milk to the room too.