Vienna 3 Best Hotel (Shantou Chenghai Bus Terminal) Reviews
Vienna 3 Best Hotel (Shantou Chenghai Bus Terminal)
No. 165 Zhongshan North Road, Chenghai District, Shantou, Guangdong, ChinaView Hotel Details
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Vienna 3 Best Hotel (Shantou Chenghai Bus Terminal) Guest Reviews
4.8/5
Excellent
595 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(595)
Positive reviews(588)
Reviews with photos/video(80)
Friendly front desk staff(68)
Delicious breakfast(40)
Easy to get around(28)
Convenient parking(27)
Many amenities(23)
Perfect for business trips(18)
Would stay again(10)
Comfortable bed(8)
Negative reviews(7)
LeeAnthony
Deluxe Room (2 Beds)
Stayed in Oct 2024
Couples
7 review
4.2/5
Very Good
Posted on Nov 11, 2024
The hotel is well situated. Beside is the bus station to most destinated area.
Even with the local car to offer their service but you have to negotiate the price.
The room is cleaned but housekeeping need to remind.
For getaway it is suitable or business trip.
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興維也納3酒店(澄海汽車總站店)能為您的出行帶來美好的時光。本酒店有自助早餐品種豐盛,美味可口,外帶會有 打包盒的哦!熱切期待下次為您服務!願您生活愉快,工作順利。
Dragon1988
Deluxe Room (2 Beds)
Stayed in Jul 2024
Travel with friends
153 review
4.5/5
Great
Posted on Aug 3, 2024
excellent service but little pricey for a town. It is decent room with basic facilities
Response from Property: thank, Welcome to you next time, distinguished guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support to create a five-star standard. I believe we will do better! Thanks for your continued support! We look forward to your visit again!
Fanxi Francis
Deluxe King Room
Stayed in Sep 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Hotel is good, above avg for most hotels in that area.
Response from Property: 尊敬的賓客:您好!很高興您選擇入住維也納3好酒店(澄海汽車總站店),酒店地處繁華地段,有着都市的熱鬧和方便,酒店自助早餐品種豐盛,美味可口,外帶會有 打包盒的哦!我們還有很多優惠活動,請您繼續關注我們,歡迎您再次光臨!
Poh
Deluxe Room (2 Beds)
Stayed in Feb 2024
Travel with friends
17 review
4.2/5
Very Good
Posted on May 7, 2024
Location good
Response from Property: 尊敬的賓客:非常高興從您的留言中得知給您留下如此美好的印象,希望您未來可以繼續關注維也納3好酒店(澄海汽車總站店),並將以後入住時的更多感受和體驗告訴我們,熱忱期待您的再次光臨!
Guest User
Deluxe Room (2 Beds)
Stayed in Jan 2024
Couples
108 review
5.0/5
Outstanding
Posted on Feb 29, 2024
The hotel is not big. Although it is close to the long-distance bus station, the environment is quite quiet. Ms. Hong, who works at the front desk with job number 058, is warm and professional in her service. She is very familiar with the hotel's housing situation. When checking in, she quickly selected a room that suits me according to my requirements. She is also very familiar with the surrounding dining conditions and clearly introduces the route. The room was clean and tidy. The breakfast was surprisingly delicious with several vegetarian dishes. Parking is conveniently downstairs.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! I'm glad that Vienna 3 Hotel (Chenghai Bus Terminal) can bring you a wonderful time during your trip. The hotel has a buffet breakfast with rich varieties and delicious food, and there are takeaway boxes! We look forward to serving you next time! I wish you a happy life and smooth work.
Nancy
Executive Double Room
Stayed in Jan 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Feb 27, 2024
I was on a business trip. The location of the hotel was very convenient and easy to find. It was clean and tidy. I booked an executive double bed room. The space was large and comfortable. The service at the front desk 003 was warm and thoughtful. They helped upgrade and gave me a breakfast coupon. Like it. It will be my first choice next time.
Original TextTranslated by Google
Response from Property: Dear guest, you are our family when you come to Vienna, and it is natural to be enthusiastic and considerate towards family members. Your safe and warm stay is the greatest affirmation of our work. The hotel is located in a prosperous area, with the excitement and convenience of the city. Xiaowei welcomes you back at any time~
Anonymous User
Superior Double Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 3, 2024
Hygiene: clean, good service attitude, good environment, breakfast coupons, complete facilities
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing our hotel among many hotels and giving such a high evaluation. The hotel is located next to Chenghai Bus Station, a bustling downtown town with beautiful environment and a lot of entertainment! Thank you again for your affirmation of the hotel. We look forward to your visit again. I wish you a pleasant journey!
Anonymous User
Standard Double Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 21, 2024
The room has good lighting, the transportation is very convenient, and the hygiene is very good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Vienna 3 Best Hotel (Chenghai Bus Terminal Branch) strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Xiaowei looks forward to your visit again!
danieldgh
Deluxe Room (2 Beds)
Stayed in Sep 2023
Business travelers
1 review
2.7/5
Posted on Oct 21, 2023
The room is relatively simple, with average facilities and average decoration. Hygiene was not done well, the carpet was not vacuumed, there were obvious stains on the carpet, melon seed shells and soot were visible. The bed protector was not cleaned and there was a lot of hair on it.
The lady at the front desk has a good service attitude and is polite to guests. The hot water system in the room is good and heats up immediately.
The price without breakfast is a bit high.
Original TextTranslated by Google
Response from Property: Hello! We sincerely apologize for bringing you a bad stay experience this time. Regarding your feedback on hotel hygiene issues, we will conduct a comprehensive inspection and make targeted rectifications: 1. The hotel is constantly developing, and the facilities you see will continue to improve. Complete. At the same time, we will increase cleaning efforts, conduct strict inspections, strictly require room making procedures, strengthen the management of hotel hygiene, and strive to provide you with better services. Please believe that we want to do more for our guests. We strive to bring you better service. Thank you for your trust and support in Vienna Hotel. We look forward to your visit again!
艾格農
Superior Double Room
Stayed in Sep 2023
Solo travelers
26 review
5.0/5
Outstanding
Posted on Oct 16, 2023
This place is close to Nan'ao Island, right next to Chenghai Bus Terminal, and the transportation is convenient. The hotel's facilities are standard, the beds and pillows are very comfortable, and all the facilities that a hotel should have. The staff at the front desk No. 58 was friendly and smiling. They also gave me meal coupons. The breakfast was rich in content. At this price, I Impeccable.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home.
Guest User
Deluxe Room (2 Beds)
Stayed in Feb 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 4, 2024
The location of the hotel is very good, there are many restaurants nearby, and the girl's service is good 017
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your recognition and comments. It is our hotel's honor to receive your satisfaction! Your praise is our infinite motivation. The hotel will definitely work harder to provide better service and hygiene to repay the trust of every customer. We look forward to your visit again!
Batelajiaciwangchengen
Superior Double Room
Stayed in Feb 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Mar 3, 2024
The room is hygienic and clean, parking is convenient, and the receptionist at 083 is very welcoming
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your recognition and comments. It is our hotel's honor to receive your satisfaction! Your praise is our infinite motivation. The hotel will definitely work harder to provide better service and hygiene to repay the trust of every customer. We look forward to your visit again!
Nanchuanafula
Deluxe Room (2 Beds)
Stayed in Jan 2024
Family
44 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Although the hotel is located in the old city, it is still relatively new. What is worthy of praise is that the front desk service is excellent, and the small candies at the front desk are very Shantou special.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support to create a five-star standard. I believe we will do better! Thanks for your continued support! We look forward to your visit again!
Tianhuangdedie
Deluxe Room (2 Beds)
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 13, 2024
Vienna has always been good. For those of us who often travel by car, cleanliness and hygiene are the first choice. The bed is recognized as comfortable and the parking space is sufficient. The breakfast in this restaurant is much richer than other Vienna restaurants and tastes good. It deserves praise. In addition, The front desk guy was very enthusiastic and asked for a chicken drumstick.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing our hotel. Your support is the biggest motivation for us to move forward. Thank you again for your love for Vienna 3 Best Hotel (Chenghai Bus Terminal Branch). The hotel comes standard with 3-second speed heating and constant temperature and pressure heating. The water system, unique superconducting drainage system and high-quality brand bath products hope to provide you with the best bathing experience, all your fatigue and troubles will go away, leaving you with a happy mood. Come home often and give me a chance to bring you new surprises!
Guest User
Executive Double Room
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 28, 2024
The environment and sanitation are good, the service attitude is very good, it is recommended
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing our hotel among many hotels and giving such a high evaluation. The hotel is located next to Chenghai Bus Station, a bustling downtown town with beautiful environment and a lot of entertainment! Thank you again for your affirmation of the hotel. We look forward to your visit again. I wish you a pleasant journey!