Yi Mi Hotel Shenzhen Longgang Pinghu South China City

Yi Mi Hotel Shenzhen Longgang Pinghu South China City Reviews

Yi Mi Hotel Shenzhen Longgang Pinghu South China City

No.305 North of Pingji Avenue, Longgang District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
Yi Mi Hotel Shenzhen Longgang Pinghu South China City
Yi Mi Hotel Shenzhen Longgang Pinghu South China CityYi Mi Hotel Shenzhen Longgang Pinghu South China CityYi Mi Hotel Shenzhen Longgang Pinghu South China City
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Yi Mi Hotel Shenzhen Longgang Pinghu South China City Guest Reviews

4.1/5
608 review
Verified reviews
Location4.1
Amenities4.0
Service4.2
Cleanliness4.1
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All reviews(608)
Positive reviews(561)
Reviews with photos/video(223)
Easy to get around(33)
Convenient parking(27)
Classy environment(19)
Friendly front desk staff(17)
Average sound insulation(15)
Close to metro(15)
Large rooms(8)
Convenient for shopping(3)
Negative reviews(47)
Guest User
Discount Room
Stayed in May 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on May 7, 2024
Hygiene: Clean and sanitary Service: Very good service attitude Environment: There are snacks and delicacies all around
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Huochong
Discount Room
Stayed in Apr 2024
Travel with friends
10 review
0.5/5
Posted on Apr 20, 2024
I won't talk about the room. Less than half an hour after we moved in, rats appeared. They even climbed onto the desk and ate my food on it. When I went downstairs to tell the front desk, she looked like a **** and changed my room. But after the change, the bed was covered with all kinds of things, hair, garbage, and all kinds of messes. In the second half of the night, rats came out again and climbed onto the desk to eat food. Then in the morning, I reported it, and two cleaners came in and told me that there were no rats in their hotel. Damn, I didn't even want to say anything. Then when I checked out at noon, I told the front desk about it, and the front desk looked like a **** and ignored me. She was just answering the phone, and there was not even a sincere apology. What a rubbish hotel.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, we are very sorry to bring you an unpleasant stay experience. After receiving your complaint call, we notified the waiter to check the room, and we waived your bill as soon as possible, and delayed check-out so as not to disturb you. You booked a single room, but when you checked in, the front desk saw that you were a couple, so they upgraded you to a double room for free, thinking that you would stay more comfortably. Our hotel allows free cancellation if you are not satisfied with the room within 30 minutes of check-in. Not only did you stay a night for nothing, but you also made some unreasonable demands that the hotel compensate you for various expenses. How can you have the nerve to give a bad review? You kept calling the platform complaint number, which made the front desk answer your phone all the time. People are working, not playing, and people should have conscience. Thank you for giving a bad review in your busy schedule. Finally, I wish you a happy life.
Guest User
Prime Superior Double Bed Room
Stayed in Apr 2024
Solo travelers
4 review
1.0/5
Posted on Apr 11, 2024
There were mice coming in through the air conditioning duct! They were running in the air conditioner. There was no shampoo. I didn't believe what the comments said before I moved in, but after moving in, I had to believe it!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of the opinions to improve the hygiene quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Superior Room (2 beds)
Stayed in Dec 2023
Business travelers
66 review
4.0/5
Very Good
Posted on Dec 29, 2023
The sanitation is a little bit dirty and needs to be cleaned thoroughly. Other aspects are OK
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior Double Room
Stayed in Nov 2023
Business travelers
3 review
1.5/5
Posted on Nov 5, 2023
The hygiene of the hotel is really worrying. When I went back to rinse my mouth at night, there were cockroaches running on the sink. I thought it was just the toilet, but when I was about to go to bed, I found that there were small cockroaches on the bedside table and the sheets. It was too late at night and I had no choice but to make do with it... But I felt cockroaches crawling all night. There was only shower gel but no shampoo in the bathroom...
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for your review of the hotel! We are sorry for the unpleasant stay experience! If you have any questions next time, you can call the front desk directly and we will solve it for you as soon as possible! If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Discount Room
Stayed in Jan 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jan 26, 2024
Very clean, friendly front desk, free parking
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Discount Room
Stayed in Sep 2023
Travel with friends
2 review
1.0/5
Posted on Sep 27, 2023
The facilities are very poor and the hygiene is very dirty. As soon as I entered, I saw several small cockroaches and other insects on the bed. I changed to a better room later.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Because there is a night snack stall downstairs, the smell of oil smoke is quite strong, so we spray insecticide regularly every week, so the bugs will crawl out. You can rest assured about the hygiene. Our rooms and quilts are disinfected every day. Please forgive us for the poor performance! We will continue to work hard! If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
wo201314
Discount Room
Stayed in Sep 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 27, 2023
The parking lot is very convenient, the service is very good, the room is spacious and clean
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a happy life!
Xuzhouxiaoge
Discount Room
Stayed in Sep 2023
Travel with friends
48 review
5.0/5
Outstanding
Posted on Sep 9, 2023
The service is very good. I will come again next time. The room is clean.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a happy life!
Neeneelsy
Superior Double Room
Stayed in Jul 2023
Family
3 review
4.0/5
Very Good
Posted on Jul 30, 2023
It’s 16x yuan per night, and it’s really worth it. The waiter is nice. Two more headrests are provided if you ask! Luggage can be stored for the next day. You can take the A878 bus to Wanda Plaza for only 1 yuan before departure! Like a 15-minute walk! It would be better if the three little strong BBs were not killed.
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Guest User
Discount Room
Stayed in Sep 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 18, 2023
Convenient transportation and supermarket nearby. Clean room
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a happy life!
Guest User
Superior Room (2 beds)
Stayed in Jan 2024
Travel with friends
1 review
1.0/5
Posted on Jan 13, 2024
If there is a zero score, it must be zero score. Hygiene: First of all, there are many cockroaches when entering the room, and the smell is very bad. I couldn't stand it, so I went to the front desk to change to another room. The second room didn't smell, but there were still cockroaches. When I was about to take a shower, the whole floor was full of bubbles as soon as the toilet was filled with water. It felt like it had not been cleaned at all. The lights in both rooms were very dim. Finally, I really couldn't stand it, so I changed to the second hotel.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for your review of the hotel! We are sorry for the unpleasant stay experience! As for the problem you mentioned, we disinfect the room twice a week, and the bed sheets and quilts are disinfected every day. You can rest assured that if you have any problems during your stay, you can call the front desk to solve them for you as soon as possible. If you are not satisfied with the room within 30 minutes after checking in, you can apply for a free refund. Thank you for taking the time to comment. I wish you a happy life!
Guest User
Discount Room
Stayed in Sep 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Sep 22, 2023
The price is cheap and the room is comfortable.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a happy life!
Anonymous User
Superior Double Room
Stayed in Jun 2023
Business travelers
20 review
1.0/5
Posted on Jun 30, 2023
The night food stall downstairs is open all night and only quiets down at 7am! ​​It's too noisy. Don't these young people need to sleep all night? ? There are gaps in the sliding windows, and the glass is not soundproof glass, it's just the old kind. The air conditioning water upstairs drips on the top of the outdoor unit downstairs. Anyway, I advise you to leave.
Original TextTranslated by Google
Guest User
Discount Room
Stayed in Sep 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 18, 2023
Free parking at the hotel is very affordable
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a happy life!