Qiuguo Hotel Shenzhen Window of the World Reviews

Response from Property: Dear guest, hello, no words can express Xiaoqiu's apology to you. Xiaoqiu is very sorry for not being able to give you a satisfactory stay experience. At the same time, Xiaoqiu is really sad to see your negative review of 1.2 points. As a service industry, we really hope that customers can give Xiaoqiu a chance to solve the problem. Xiaoqiu has received your questions and will report them uniformly and Investigate and respond to your comments and questions: We will remind guests about guest smoking. Regarding the noise in the room next to yours, Xiaoqiu immediately went upstairs to solve the problem and gave you video feedback. Xiaoqiu really I'm sorry that I didn't bring you a pleasant stay. Xiaoqiu would like to sincerely thank you for your valuable opinions. We look forward to your next visit and give Xiaoqiu a chance to make amends. Finally, I wish you all the best. Shunyi~~Dear guests, I can't express my apologies to you in a thousand words, and I am very sorry for not being able to give you a satisfactory stay. At the same time, seeing your 1.2 points of bad reviews Xiaoqiu is really very sad, as a service industry, we really look forward to customers can give Xiaoqiu the opportunity to solve the problem, your questions Xiaoqiu has received, and unified reporting and investigation, to your comments and questions to reply: about the guest smoking we will remind the guest, about your nearby room noisy, Xiaoqiu also immediately went upstairs to solve the problem and also gave you video feedback, Xiaoqiu is really sorry did not bring you a pleasant accommodation experience, here Xiaoqiu sincerely thank you for your valuable comments on Xiaoqiu, and look forward to your next visit, can give Xiaoqiu a chance to make upFinally, I wish you all the best

Response from Property: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service philosophy of doing things with care and attentive service, so that you can feel the warmth of home during your stay at Qiuguo. We look forward to your visit again to review our progress, and wish you a happy day!尊敬的宾客：您好！非常感谢您对我们的支持与信任，我们将继续秉承用心做事、细心服务的服务理念，让您在秋果的居停感受到家一般的温暖。期待您能再次光临检阅我们的进步，祝您开心每一天！

Response from Property: Thank you for your comments, and we always believe that we can do it well with our heart. In pursuit of the ultimate service, we are willing to share the joy of growth with you on the road. To bring you more surprises and touches, you are welcome to go home often ~

Response from Property: We are pleased to hear your appreciation for our staff and facilities. Our staff is very conscientious in providing attentive service and will always strive to provide better service to our guests. And our facilities are always kept clean and tidy to provide a comfortable stay for our guests.(我们很高兴听到您对我们的员工和设施的赞赏。我们的员工在提供周到的服务方面非常尽职尽责，并将一直努力为客人提供更好的服务。和我们的设施总是保持干净整洁，为我们的客人提供一个舒适的住宿。)

Response from Property: Dear guests, failed to get your full score review, Xiaoqiu is very sad, but I am so lucky to meet you, thank you very much for your valuable comments written in your busy schedule, your evaluation is our biggest motivation!尊敬的客人,未能得到您的满分点评,小秋非常难过.但是能与您相遇真是太幸运了，非常感谢您百忙之中写下的宝贵点评，您的评价就是我们的最大动力呢！用心的服务，给您不一样的体验！

Response from Property: Dear guests, thank you for staying at Shenzhen QiuGuo Hotel. First of all, thank you for your recognition of our service and convenient location, and secondly, we apologize for the poor experience during this stay. We cherish every guest's stay experience, in view of your feedback, we also attach great importance to: breakfast buffet for 28 yuan a person, a combination of Chinese and Western. If you want to experience, you can tell us. I sincerely look forward to seeing you and your family and friends again and giving you a different stay experience..尊敬的宾客您好：感谢您入住深圳秋果酒店。首先感谢您对于我们的服务的肯定及位置的便利，其次对于此次入住期间所带给您体验上的欠佳，我们深表歉意。我们珍视每一位宾客的入住体验，针对您反馈的问题，我们也是高度重视：早餐为自助餐 28元一位，中西结合。如果您想体验可以到跟我们说。诚挚期待能够与您和家人、朋友再次相见，给您一个不一样的入住体验。

Response from Property: Only a comfortable stay is the reason to come here again. Thank you for your satisfaction and support. We look forward to meeting you next time!

Response from Property: Dear guest, Xiaoqiu is very sad not to get your full marks. But I am so lucky to meet you. Thank you very much for your valuable comments in your busy schedule. Your comments are our greatest motivation! Careful service, give you a different experience!

Response from Property: Dear guest: No words can express Xiaoqiu's apology to you. Xiaoqiu is very sorry for not being able to give you a satisfactory stay experience. You booked a superior king bed without windows in our hotel and requested to upgrade to a room with windows. It says that the rights are displayed when booking, but there is a reminder on our rights: "You can enjoy free room type upgrades when you arrive at the hotel. The same bed type upgrade. The actual arrangement depends on the hotel room supply." Under normal circumstances when this room type is sufficient, our hotel All guests are upgraded, but on the day you checked in, you requested to upgrade to a star king bed room with a window, but the star bed room on that day was already full, and there were not more rooms left. There are only exquisite twin rooms with windows, but because you asked to change to a room with windows, our hotel front desk reminded you that the star king room is full, and there are only exquisite twin rooms with windows. If you need to change to a delicate twin room The room needs to be paid for the price difference of 100 yuan between the two room types, because they are not the same room type. There is no way to upgrade for free. The $100 the customer mentioned does not exist. Xiaoqiu is really sorry for bringing you a bad experience. If you choose our hotel next time, you can call Xiaoqiu in advance. Xiaoqiu will make arrangements for you first. I hope you can give Xiaoqiu a chance to make up for it~~ Here Xiaoqiu looks forward to your next visit~~Shun'an~~~Dear guests, I can't express Xiaoqiu's apologies to you in a thousand words, and Xiaoqiu is very sorry for not being able to bring you a satisfactory stay. You booked our hotel's windowless Superior King bed and requested to upgrade to a windowed room. It is said that there are rights and interests displayed when booking, but there is a reminder on our rights and interests that "you can enjoy free room upgrades when you arrive at the hotel, and the actual arrangement depends on the availability of hotel rooms;" Under the normal circumstances of abundant room types, our hotel has upgraded for guests, but on the day you check-in, there is a request to upgrade the star bed room with a window, but the star bed on the day is full, and there are no more rooms. There is only a delicate twin room with a window, but because you want to change the room with a window, our hotel front The desk has reminded you that the star double room has been full, only the exquisite twin room with a window, if you need to replace the exquisite twin room, you need to make up the price difference between the two room types by 100 yuan, because it is not the same room type. There is no way to upgrade for free. There is no such thing as the $100 that the customer says. Bring you a bad experience Xiaoqiu is really guilty, if you choose our hotel next time, you can call Xiaoqiu in advance, Xiaoqiu must arrange for you first, I hope you can give Xiaoqiu a chance to make up for it~~ Here Xiaoqiu is looking forward to your next visit~~Shun'an~~~

Response from Property: Dear guest, Xiaoqiu is very sad not to get your full review. Because the room you booked is our superior double room, the page of the room reservation is prompted to room square and windowless, you can not notice, because the hotel is located in the window of the world is relatively close, there are more tourists, sometimes the sound of children playing is louder, which bothers you Xiaoqiu is sorry, if you have any questions and needs during your stay, you can contact Xiaoqiu, Xiaoqiu housekeeper 24 hours online service for you~ Thank you very much for the valuable comments you wrote in your busy schedule, your evaluation is our biggest motivation! Attentive service, to give you a different experience! 尊敬的客人,未能得到您的满分点评,小秋非常难过.因为您预定的房间是我们的高级大床房，预定房间的页面是有提示房间平方和无窗户，您可以没有注意到，因为酒店位于世界之窗比较近，游客比较多，有时候小朋友玩耍的声音较大，给您带来困扰小秋感到抱歉，如果您在住期间有任何问题和需要，可以联系小秋，小秋管家24小时在线为您服务~非常感谢您百忙之中写下的宝贵点评，您的评价就是我们的最大动力呢！用心的服务，给您不一样的体验！

Response from Property: If you like it, come back again. Our gentle treatment flows through time and we look forward to meeting you again! If you like it, come back again. Our gentle treatment flows through time and we look forward to meeting you again!

Response from Property: Dear guests: Hello! Thank you for your 5 points of praise! Every city will always have a reason to be missed, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope XX will be the warmest and most unique one in your memories! Come back often, I wish you well! 尊敬的宾客：您好！感谢您5分的好评哦！每个城市总会有让人惦念的理由，每个季节都有我们难舍的景色，每个酒店都有他们甜美而温馨的回忆，希望XX会是您回忆里最温馨最独特的那个！常回来看看哦，祝：安好！