Overseas Chinese Town Phoenix Hakka Hotel (Gankeng Ancient Town Shop) Reviews
Overseas Chinese Town Phoenix Hakka Hotel (Gankeng Ancient Town Shop)
Building 5, Building 7, Gankeng Ancient Town, Jihua Street, Longgang District, Shenzhen, Guangdong, ChinaView Hotel Details
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Overseas Chinese Town Phoenix Hakka Hotel (Gankeng Ancient Town Shop) Guest Reviews
4.4/5
809 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(809)
Positive reviews(774)
Reviews with photos/video(339)
Classy environment(137)
Large rooms(104)
Friendly front desk staff(44)
Tasty food(32)
Well designed(29)
Too many mosquitoes(15)
Loved the night views(8)
Negative reviews(35)
Guest User
Private Hot Spring Double Bed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
really enjoyed the stay here at the hotel, it’s so worth it for the price. the room is huge, and maintained fairly well. room comes with free breakfast, afternoon tea and also includes a photo taking session. the value for the accommodation is really good, and the staffs were all really nice and accommodating!
Tim Crowe
Private Hot Spring Double Bed Room
Stayed in Aug 2024
Travel with friends
29 review
5.0/5
Outstanding
Posted on Aug 18, 2024
We had a wonderful weekend stay here, with a spacious, comfortable room, friendly staff and plenty to do. Extremely close to food and beverage, street food and restaurants. The hotel provided a fantastic Hanfu dress up experience with a great photographer. I’m d recommended staying here for a couple of nights for a relaxing and convenient escape from reality.
Response from Property: [Bought by the beautiful scenery, the rest is all good mood! ] Thank you for your recognition of our hotel, hehe! Super nice photo platform, super beautiful scenery are all here. In Fenghuang Hakka, you can meet the scenery, meet the good mood, and meet the warmth! Shenzhen Fenghuang Hakka looks forward to your return again!
Jennie20
Private Hot Spring Double Bed Room
Stayed in Jul 2024
Family
9 review
5.0/5
Outstanding
Posted on Jul 17, 2024
The hotel was on the middle of the ancient town, hotel room same as the picture , you can feel the Chinese culture when you stay here. The service was very great. Our kids love the bathtub the most, the breakfast is a SET not Buffet but it was ok because it also variety food on the set.
A lot of food and activities to do around the hotel.
We stay 3 days but still doesn’t want to go back home. Lol.
Response from Property: [The years are peaceful and good, I am grateful for your presence] Thank you for giving us such a detailed introduction, and for providing a lot of information and help to the Fenghuang Hakka family members who will come later. I believe you must be a person who knows life very well. I hope Fenghuang Hakka will bring you a wonderful experience! Thank you for your presence, Fenghuang Hakka hopes you will come again!
Theresa
Private Hot Spring Courtyard Double Bed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Very good & clean
Carol
Private Hot Spring Courtyard Double Bed Room
Stayed in Oct 2024
Couples
6 review
3.7/5
Posted on Oct 17, 2024
The hotel is presently under renovations. The building is wrapped up and the area is dusty. Moreover, some of the lights in the room are not working. Having said that, the staff are friendly and helpful, and room is nicely decorated.
Ren Yi Lim
Private Hot Spring Double Bed Room
Stayed in Aug 2024
Couples
5 review
4.7/5
Amazing
Posted on Aug 13, 2024
clean, nice, big and comfy.
Michael .C.S Teo
Elegant 2-bed Room
Stayed in Jul 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Jul 19, 2024
Night time is nice view
6/7
Jack Chung
Private Hot Spring Double Bed Room
Stayed in Oct 2024
Couples
1 review
4.5/5
Great
Posted on Oct 14, 2024
A very nice tourist hotel locatedl in the center of a tourists area , very convenient
Guest User
Private Hot Spring Double Bed Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Value for money. The room is beautiful although dark. But the decoration makes up for it. The staff is very very nice despite not speaking English. They will cater for all your needs. The afternoon tea is a coffee at another hotel. Breakfast is very basic. The photography session happens outdoors in the town let. Very nice. Very good experience. Gankeng is a charming city worth staying at. Wifi didn't work in the room.
Guest User
Private Hot Spring Double Bed Room
Stayed in Jun 2024
Couples
4 review
4.7/5
Amazing
Posted on Jun 20, 2024
The hotel staff is very helpful and it is right in the centre of the town! Just remember to call them for transport into and out of the hotel as no public cars can enter the place.
Guest User
Private Hot Spring Double Bed Room
Stayed in May 2024
Business travelers
11 review
4.7/5
Amazing
Posted on May 19, 2024
Location close to subway.
Large room.
Quite place.
Lots restaurant around.
Free breakfast.
Response from Property: The Milky Way is scorching hot, finally waiting for you! In Hakka Town, we look forward to every starry night and the arrival of every family member. May you spend a wonderful time at the Phoenix Hakka, and memories of your stay are filled with our presence; Memories, I hope to have the warmth of Phoenix Hakka! Phoenix Hakka, looking forward to your return home!
Leung Wing Fai
Private Hot Spring Double Bed Room
Stayed in Jan 2024
Couples
3 review
4.7/5
Amazing
Posted on Apr 2, 2024
Very Good Service and Location!!! Very Good Service and Location!!!
Didi Alan
Private Hot Spring Double Bed Room
Stayed in May 2024
Solo travelers
10 review
4.7/5
Amazing
Posted on Jun 2, 2024
Unique breakfast served in bento box.
Response from Property: The Milky Way is scorching hot, finally waiting for you! In Hakka Town, we look forward to every starry night and the arrival of every family member. May you spend a wonderful time at the Phoenix Hakka, and memories of your stay are filled with our presence; Memories, I hope to have the warmth of Phoenix Hakka! Phoenix Hakka, looking forward to your return home!