Rezen Select

Rezen Select Reviews

Rezen Select

No.201 Shangchuan 2nd Road, Bao'an District, Shenzhen, Guangdong, 518101, ChinaView Hotel Details
Rezen Select
Rezen SelectRezen SelectRezen Select
Check available rooms for your travel dates
We Price Match
1 night

Rezen Select Guest Reviews

4.5/5
Good
990 review
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
Filter by:
Sort by:
All reviews(990)
Positive reviews(943)
Reviews with photos/video(284)
Friendly front desk staff(132)
Easy to get around(97)
Classy environment(90)
Convenient parking(56)
Close to metro(36)
Many dining options(31)
Awesome gym(27)
Luxurious(6)
Negative reviews(47)
KRAL GOKHAN
Deluxe Queen Bed Room
Stayed in Oct 2024
Business travelers
3 review
3.2/5
Posted on Nov 3, 2024
Kahvalti resinlerde gorunenle alakasi yok cok sey eksik bati kahvaltisi olarak sadece yumurta var cay veya kahve yok, resepsiyondaki gorevliler ingilizce bilmiyorlar ama cok ilgililer..
Response from Property: The breakfast given by our hotel is a nutritious breakfast, including soybean milk, fried dough sticks, bread, fried noodles, steamed stuffed bun and porridge. Unfortunately, we don't have coffee and toast for breakfast, and there is no western breakfast. We will try our best to improve. Now our hotel is being renovated and upgraded. After two months, after the renovation and upgrading of our hotel is completed, we will introduce more kinds of breakfast. We will have western-style breakfast, including toast and coffee.Our hotel is located at the subway entrance of Shangchuan, with convenient transportation, prosperous business circle, many aspects of eating and entertainment, clean rooms, favorable prices, and the best cost-effective hotel around, which is the most cost-effective hotel for business travelers.
Anonymous User
Superior Queen Bed Room
Stayed in Nov 2024
Business travelers
2 review
3.0/5
Posted on Nov 8, 2024
The room was horrible and I texted trip.com and the hotel made an upgrade to the last floor which was OK The breakfast was almost nothing . I don't recommend it at all
Response from Property: The breakfast given by our hotel is a nutritious breakfast, including soybean milk, fried dough sticks, bread, fried noodles, steamed stuffed bun and porridge. Unfortunately, we don't have coffee and toast for breakfast, and there is no western breakfast. We will try our best to improve. Now our hotel is being renovated and upgraded. After two months, after the renovation and upgrading of our hotel is completed, we will introduce more kinds of breakfast. We will have western-style breakfast, including toast and coffee.Our hotel is located at the subway entrance of Shangchuan, with convenient transportation, prosperous business circle, many aspects of eating and entertainment, clean rooms, favorable prices, and the best cost-effective hotel around, which is the most cost-effective hotel for business travelers.
Guest User
Superior Queen Bed Room
Stayed in Feb 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 17, 2023
Very good
Guest User
Superior Queen Bed Room
Stayed in Aug 2024
Travel with friends
7 review
1.2/5
Posted on Aug 7, 2024
The carpets in the hotel are very bad. I don’t know how long they have not been cleaned. The carpets in the rooms and corridors are also in the same condition. In addition, the air-conditioning outlets are not repaired. The TV in the room looks like it is 10 years old. There is a TV in front of the room and there is no shower curtain in the bathroom, so it is easy to get wet outside. The laundry room only has one washing machine, which was converted from a toilet and is very simple. I booked it after seeing it was a four-star hotel, but in reality it is no different from other three-star hotels.
Original TextTranslated by Google
6/9
Response from Property: Dear guest, thank you very much for your stay and detailed review. It is the supervision of us by attentive customers like you that enables us to constantly discover shortcomings in our work, make corrections and make progress. We are very sorry that your expectations were not met during your stay at the hotel. The hotel has started to deal with the relevant matters. We look forward to your visit again and we are always waiting for your next visit.
Guest User
Superior Queen Bed Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 2, 2024
The service is patient and thoughtful, the room is clean and tidy, quiet and comfortable.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Lichen Hotel will always stand in this city, waiting for your arrival! See you there or not! Wish you always smile ^_^!
Guest User
Deluxe Queen Bed Room
Stayed in May 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on May 4, 2024
Checked in at midnight, overall very good, the hotel location is easy to find, parking is also convenient, the front desk staff is warm and thoughtful, and also gave the room a free upgrade experience. Although some of the hotel facilities and equipment are old and the room service is slow, the front desk is very warm and the lady on duty is very excellent, professional and enthusiastic. I recommend this hotel. I am happy
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Licheng. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Superior Queen Bed Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 2, 2024
The hotel staff is very hospitable and the business staff is good. The manager is very good at providing service. The hotel has convenient parking.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Licheng. We look forward to your visit again to review our progress and wish you a happy day!
Anonymous User
Deluxe Room (2 beds)
Stayed in Apr 2024
Family
33 review
5.0/5
Outstanding
Posted on Apr 7, 2024
I traveled with my family and booked a hotel. Overall, it was good. The hotel room was spacious and bright, and the hygiene was OK. The service attitude of the hotel was good. The lady at the front desk was very welcoming and checked in quickly. Parking at the hotel was also convenient. It is relatively close to the subway 🚇 , convenient for traveling, very satisfied with the room, not a bad stay experience
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay in Lichen. We look forward to your coming again to review our progress, and wish you a happy day!
Guest User
Beautiful View Suite (Quiet, Green Trees Outside, City Street View, Comfortable Sofa, Coffee Desk, One-Bedroom And A Living Room, Spacious Wardrobe)
Stayed in Apr 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Apr 8, 2024
The hotel service is very good, the front desk lady is very happy, Sanitation: very clean and tidy, parking is very convenient Environment: beautiful Service: very good Facilities: complete
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Licheng. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Superior Queen Bed Room
Stayed in Mar 2024
Business travelers
95 review
5.0/5
Outstanding
Posted on Mar 25, 2024
I have stayed here many times and it feels very warm. This time I booked a room for my sister. The manager arranged it and I was very satisfied. It was very good. Parking was convenient and it was also convenient to travel. There is also a large park next to the hotel. It is a few minutes' walk from the subway 🚇 Shangchuan Station. The room is relatively spacious and bright, with complete facilities and equipment. The hotel service attitude is very good, the front desk staff is enthusiastic, the check-in is fast, the attitude is good, and the service is excellent. There are many places to eat around, so you don't have to worry about eating. It is convenient and affordable, so I recommend it.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. The Regent Hotel will always stand in this city, waiting for your arrival! See you there! Wish you always smile^_^!
Guest User
Superior Queen Bed Room
Stayed in Apr 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Facilities: good Sanitation: good Environment: good Service: good Service: close
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different vacation and business trip experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe Queen Bed Room
Stayed in Apr 2024
Couples
7 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The room is great, with good soundproofing, many restaurants nearby, and very clean 002
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different vacation and business trip experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Ka Chung
Deluxe Queen Bed Room
Stayed in Mar 2024
Couples
37 review
3.7/5
Posted on Mar 18, 2024
I upgraded to a suite, but the room facilities were poorly maintained, the air-conditioning in the room was seriously insufficient, and the toilet door was difficult to open. However, you can check out at 1600, which is very attractive.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different vacation and business trip experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Other
2 review
5.0/5
Outstanding
Posted on Mar 6, 2024
It's my first time staying in a hotel. The overall environment is good, the facilities are complete, and there is a gym. It looks good and I am very satisfied. The hotel service attitude is also very good, warm hospitality, convenient parking, fast check-in procedures at the front desk, good service attitude, greeting every time entering and leaving, a relatively friendly and warm hotel, affordable price, I stayed again today, thank the manager sister for the service. Thumbs up 👍
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. The Regent Hotel will always stand in this city, waiting for your arrival! See you there! Wish you always smile^_^!
Guest User
Cozy Double Room (No window)
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 15, 2024
The room is clean and tidy. The front desk staff is warm and hospitable. There are many delicious foods around. It is convenient for eating, shopping, and parking. I recommend it to everyone. The manager's service is very enthusiastic, warm, and professional.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. The Regent Hotel will always stand in this city, waiting for your arrival! See you there! Wish you always smile^_^!