Vienna International Hotel (Shenzhen Bantian Huancheng South Road)

Vienna International Hotel (Shenzhen Bantian Huancheng South Road) Reviews

Vienna International Hotel (Shenzhen Bantian Huancheng South Road)

Intersection of Lianguan Road and Yongxiang Road, Longgang District, Shenzhen, Guangdong, ChinaView Hotel Details
Vienna International Hotel (Shenzhen Bantian Huancheng South Road)
Vienna International Hotel (Shenzhen Bantian Huancheng South Road)Vienna International Hotel (Shenzhen Bantian Huancheng South Road)Vienna International Hotel (Shenzhen Bantian Huancheng South Road)
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Vienna International Hotel (Shenzhen Bantian Huancheng South Road) Guest Reviews

4.6/5
Very Good
568 review
Verified reviews
Location4.6
Amenities4.6
Service4.5
Cleanliness4.7
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All reviews(568)
Positive reviews(544)
Reviews with photos/video(42)
Easy to get around(58)
Classy environment(54)
Quiet & comfortable(35)
Friendly front desk staff(29)
Close to metro(27)
Comfortable bed(15)
Delicious breakfast(8)
Excellent room layout(5)
Negative reviews(24)
Guest User
Deluxe Twin Room (with Hotel Service Package)
Stayed in gen 2024
Business travelers
45 review
4.7/5
Amazing
Posted on 4 gen 2024
This hotel is very clean and good food in breakfast. room is very clean also. i will come back again
Response from Property: Dear guests, thank you very much for your good comments on our hotel, look forward to coming again, I wish you a happy journey!
Guest User
Superior Double Bed Room (with Hotel Service Package)
Stayed in mag 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 2 giu 2024
Very good
Guest User
Superior Double Bed Room (with Hotel Service Package)
Stayed in mar 2024
Other
5 review
1.0/5
Posted on 27 mar 2024
I had given a bad review before, but I had no choice but to book this hotel because I was on a business trip nearby and there were no other hotels. The room facilities were old, the carpet was damp and smelly, and you dared to sit on a sofa like this for more than 300 yuan? The air conditioner was so loud that it sounded like a heavy rain, and the hygiene was even worse, it was dirty everywhere.
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Response from Property: Dear guest, we are very sorry for the bad experience you had. If you have any problem with the room, please contact the front desk at any time and we will definitely change the room to your satisfaction. We will definitely strengthen training and inspection, especially in the area of ​​​​facility hygiene, and we will look forward to your arrival. All the hotel staff sincerely hope that you will choose to stay at Vienna Bantian Yangmei Subway Station on your next trip, and wish you a happy life.
Juanzi328
Superior Double Bed Room (with Hotel Service Package)
Stayed in gen 2024
Family
16 review
5.0/5
Outstanding
Posted on 5 feb 2024
This is the best Vienna hotel I have ever stayed in. The hotel is relatively new, with a bus stop downstairs. It is very convenient to go to the city center and Gongbei Port. It is quiet and the breakfast is very rich.
Original TextTranslated by Google
Response from Property: Thank you for your praise. I am flattered and motivated to work harder. We will continue to work hard to provide you with better services. We are satisfied if you enjoy your stay! I hope that Sushi can give you the feeling of home, relaxation and warmth. Welcome to visit us next time! I wish you a happy life!
Guest User
Deluxe Double Bed Room (with Hotel Service Package)
Stayed in dic 2023
Other
2 review
5.0/5
Outstanding
Posted on 7 dic 2023
I am very satisfied. The cleanliness is good. The cleaning lady is also very enthusiastic, polite, and has a good service attitude. The front desk is very beautiful, the service is enthusiastic and polite, and she also gave me a bottle of water. The elevator is very clean. The food in the restaurant is delicious. There is also free water and eco-friendly bags. Five-star praise, recommended! ! ! The room is clean,
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your love and recognition of Vienna. Xiaowei will always strive to create a comfortable and healthy experience for travelers. We hope that we can add joy and touch to your vacation. All hotel staff are also looking forward to your stay again! !
Anonymous User
Superior Double Bed Room (with Hotel Service Package)
Stayed in nov 2023
Business travelers
9 review
4.0/5
Very Good
Posted on 3 dic 2023
The room is generally OK, the hygiene is OK, a little noisy, there is a late-night snack stall downstairs, parking is relatively convenient, the service reception needs to be improved, and the ground hygiene was not done well for two consecutive days during the stay.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. The hotel will continue to renovate in the future! I hope to have more opportunities to serve you!
Guest User
Superior Double Bed Room (with Hotel Service Package)
Stayed in apr 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on 13 mag 2024
The location is good, the room is clean, the breakfast is not bad, high floor, no noise, the waiter's service attitude is also very good, the front desk also helped to sign for the express delivery, I will choose this hotel next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey! With your support, we will do better! Welcome to visit us next time!
Anonymous User
Deluxe Twin Room (with Hotel Service Package)
Stayed in apr 2024
Business travelers
28 review
1.0/5
Posted on 20 apr 2024
The hotel's service attitude has nothing to do with the service. Ignore you, keep a straight face and be impatient, spend money to get angry!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Double Bed Room (with Hotel Service Package)
Stayed in feb 2024
Other
1 review
5.0/5
Outstanding
Posted on 19 feb 2024
Very good, the hotel is easy to find, the location is great, you can drive directly to the store service, the reception is very warm, our staff is also enthusiastic to arrange the room is clean.
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you share your experience of staying here. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
zhaohsj
Superior Double Bed Room (with Hotel Service Package)
Stayed in dic 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on 19 feb 2024
My family came to Shenzhen for a trip, and there was this Vienna Hotel at the doorstep. The hygiene, service and environment were all good. It was close to Gongjishan Yinhu Country Park and Zhengkeng Reservoir, and the air quality was very good. It was my first time staying there and the experience was great. I will choose it again next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey! With your support, we will do better! Welcome to visit us next time!
Weny J
Deluxe Double Bed Room (with Hotel Service Package)
Stayed in mag 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on 19 mag 2023
I like to stay in chain hotels when I am on a business trip. The service in Vienna is very good. All problems can be solved actively and the needs of customers can be met. The breakfast in the hotel is also good and the staff are very enthusiastic~
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Anonymous User
Business Suite (with Hotel Service Package)
Stayed in nov 2023
Business travelers
2 review
2.5/5
Posted on 25 nov 2023
No matter how long the stay is, people always book it before they check out. The original room type is never released. The platform always shows that it is sold out. I have to go to the front desk to communicate every time. The experience is terrible and the front desk attitude is very bad.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your continued support of our store. The online display showing that the hotel is sold out does not mean that the hotel has room control, but that all the rooms have indeed been booked. In order to prevent other guests from continuing to place orders and leaving no room, the room must be closed. If you are still in the room and need to extend your stay, you can pay directly at the front desk. Looking forward to your next visit! Here’s wishing you a happy life!
Guest User
Deluxe Twin Room (with Hotel Service Package)
Stayed in mag 2023
Travel with friends
44 review
4.2/5
Very Good
Posted on 16 mag 2023
I chose this hotel close to the starting point to participate in the event. It is close to the subway station and is very convenient for travel. There are many restaurants next to the hotel and there are many choices. There are shopping malls nearby where you can go shopping and go shopping. If you exceed the check-out time after the event, the additional clock price can be charged It’s good to cool down and rest for a while👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey! With your support, we will do better! Welcome to visit us next time!
Guest User
Superior Double Bed Room (with Hotel Service Package)
Stayed in apr 2023
Solo travelers
8 review
4.0/5
Very Good
Posted on 28 apr 2023
It is still a little far away from Yangmei subway station. It is convenient to eat near the hotel. The hotel entrance is at B1. It is relatively quiet at night. The interior of the hotel is relatively old, and the price is fairly clean. There are gas masks, but no safe. Finally, the hotel TV is not powerful, not clear, and there are not many channels. I hope the store will upgrade it.
Original TextTranslated by Google
6/11
Response from Property: Dear guests, thank you very much for your valuable comments on our hotel. We will continue to work hard to live up to your praise. The hotel corridor is being renovated recently, and the facilities and equipment will be upgraded again in the future. We look forward to your visit again and wish you a pleasant journey! !
Yidaicha
Superior Double Bed Room (with Hotel Service Package)
Stayed in lug 2024
Business travelers
20 review
4.7/5
Amazing
Posted on 31 lug 2024
設施:中規中矩 衞生:比較乾淨 環境:房間很安靜,周邊吃飯的比較多,有飯館也有市井小吃 服務:前台很專業,辦事效率高,下次出差還是會選擇這裏
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