Popular Siem Reap 4-star Hotels

I had a wonderful experience staying at the Bayon Modern Residence. I received a very friendly greeting from the hotel driver who picked me up from a rather delayed flight. Arriving at the facility I was promptly greeted at reception with a welcome drink and brought to my room. The room was quite large with balcony and giant bathtub. The bed was comfortable and I slept well each night. The bathroom was spacious and well appointed. The hotel features a large breakfast buffet and made to order omelet station. It has a coffee bar for lattes and assorted beverages. I absolutely loved the large swimming pool in the center of the hotel. It has a tropical garden feel. There is a poolside cocktail bar where I enjoyed an expertly prepared cocktail. Above all what makes the Bayon Residence special is the amazing staff. Everyone was so friendly and welcoming. Many of the staff members remembered and called me by name. They often checked in to see if anything was needed and were happy to organize tuk tuk rides, give local recommendations and meet any needs. The gardeners create a special oasis. The plantings are extensive and beautifully kept. I noticed maintenance staff preparing decorations for the upcoming Khmer New Year. The cleaning staff work meticulously and the dining staff served delicious food. I particularly enjoyed conversations with the front desk staff, bartender and marketing manager. I highly recommend a stay and look forward to coming back on my next visit to Cambodia.

Excellent stay !! My husband and I stayed for 4 months from June until end of September. We loved it so much last year we came back !! The location is excellent, about a 5 min walk into town. The staff were wonderful and always had a smile whenever we walked through reception and always keen for a chat. We got to know them very well and they certainly helped to make our stay so enjoyable 🙏 The rooms are excellent and they have just gone through some refurbishment so it all looks fresh !! We will be back and we look forward to hopefully seeing you all again next year .. thank you again 🙏

Warning! Awful experience! We left early without a full refund due to the room being unfit for purpose! Main issue: THE RATS. On our first night in the family room we got woken at 3am to the sound of rats running around the walls and ceiling making a lot of noise, scurrying around and gnawing. It was VILE. It lasted all through the night so I couldn't go back to sleep. This wasn't helped by the fact there were holes in the walls and ceilings in the bathroom. We informed the reception that we didn't want to continue our stay and wanted to leave on our last night with more than 24 hours notice and they refused to help, we asked if a different room might help but we were not accommodated. As this discussion was happening a huge rat ran through the reception in sight of us and the reception staff and they still would not give us a full refund for our last day. (We left, lost money and had to pay for another hotel) Other problems to be aware of: - Shower fitting was from above only and very dated with the fittings and wires hanging off and large holes in the ceiling and walls -Rock hard beds to the point it hurts your bones. -NO TV (the wires had apperently been cut in the street so this isn't getting fixed any time soon) -Extremely poor WiFi, hardly worked/connected (apparently due to ”too many guests”) - Poor cleanliness stains on sheets & towels - Run down in general, rusty sunbeds, holes in walls, holes in towels etc - Useless Sun beds with no functional back rest, pillow kept moving and wasn't a good angle to lie back on - False spa advertising ... The spa closed down a while ago and doesn't offer 3/4 of the treatments it says, and if you do want a massage they call an external therapist to come your room and do it on your bed, which with the lack of cleanliness I would presume they don't change your oily sheets afterwards. - Pool was dangerous, greasy tiles underfoot so when getting in and out of the pool it was very easy to slip and the edges of benches/seats/raised areas in the pool all had very sharp edges that you could cut yourself on. It was also in the shade for part of the morning and all of the afternoon. - seemingly uninterested reception staff that couldn't help - Poor customer service, with no house keeping & only a small amount of toilet paper given for 3 nights Please trust us and do not go,

The hotel is in excellent shape. The air conditioning is very strong. The rooms are very clean. The hotel's location is near everything. What I'd really like to tell you is that the food is very good and the staff delivers excellent customer service. The breakfast menu includes a soup station, omelets from an egg station, local tastes, lots of fresh fruit, and bread you will love. The hotel restaurant features a ”Happy Hour” and very good pizza and cheeseburgers. Oh, and take it from someone with a great deal of experience with hotels-the staff is very young but they are smart, very enthusiastic, and they deliver outstanding customer service. They speak English very well. It starts at the front desk. They are really on the ball. They can answer any questions about the local town. The concierge staff also does an excellent job. It doesn't stop there. The housekeepers work very hard and show pride in their work as do all of the food service staff. You'll love this hotel. It's the service that makes the difference.

I stayed at Central Residence Suites during the rainy season and it was a wonderful experience. Everyone was extremely kind and helpful. The pool and dining area are gorgeous and the overall feel is very relaxing, a great respite from the busy Pub Street it’s located by. This location also makes it extremely easy to get to most places one would consider going. The rooms are large, clean, and comfortable. The waterfall shower had very good water pressure. The ac works well and it’s possible to keep the room quite cool. As mentioned above the staff were wonderful and kind. They are extremely helpful, and one could book almost any trip they want through them. They are kind and are invested in you having a pleasant experience here. Overall this was a wonderful stay and I recommend this for anyone looking to stay in Siem Reap.

Big sturdy 3* hotel. Old fashioned oak in bedrooms. A little run down but did the job. Like bathroom toilet roll holder very tarnished. Also bathrobes in wardrobe dirty with stains. Good choice for breakfast but same every day. Very good quiet location. 5 mins to walk over bridge to night market and pub street. My room at back of hotel so very quiet. Didn’t care I didn’t get a view. Just wanted quiet. They organised airport pick up and temple travel. Early take away breakfast was also given to me without asking for my 4:30am temple sunrise visit! Nice surprise. Overall good value for money in good location but needs some love.

We stayed for 4 nights and had a great experience. Staff were friendly and welcoming; always keen to help. Great location close to the supermarkets, bubble tea store, food eateries, and a short distance from Pub Street and other local attractions. Staff made sure that the room is tended to everyday, it's left clean and tidy for us. Fresh water is left daily, shower had good pressure, A/C helps to cool the room, and bed is comfortable. Tip: Ask for 2 x keycards to keep one in the room to a/c running. We had complimentary breakfast in the mornings, plenty of choices from the al a carte menu and buffet - delicious and well-made pancakes, french toast, iced coffee, congee, and noodle soup. The only suggestions I could think of is to have A/C on (or fan) in the lobby to make it more welcoming for guests on entry. Also to have more channels available on the TV. Otherwise everything was good and we enjoyed our stay. Would recommend to friends and family.

Miss Sister at the front desk, people are super nice, speak English to you, and smile. Breakfast is good, there are eggs and rice noodles, the total amount is not much, go left on the road and go straight to Angkor Wat and the airport (tutu20min look). The hotel has a tutu car to the airport with 3 knives. Go to the bar street, the old market, the night market (the city center, buy more and buy more) about 3 or 4 knives, can be counter-offer. There is a swimming pool, not big, but there are not many people, and the water depth is 1.4. Just entering the room, the hotel staff will write you welcome xx, very warm. Everything on the mini bar table can be eaten, free of charge, and there is a charge in the refrigerator. The bathroom is large, the hair dryer must open the electric switch at the bathroom door to work. The door is a key lock, remember to go out and lock. It's a good point!

1. Room was comfortable & clean with a good standard of housekeeping. Bathroom has a large bath & a separate rain shower ( enjoyable! ) 2. Breakfast was excellent with good variety. Cambodian dishes were freshly cooked & well seasoned. Reasonably priced. 3. Hotel staff were generally helpful & polite, especially those at the front desk. The hotel lives up to its name as a quiet oasis for travelers looking for a relaxing time. Its location is about 6 -8 mins by TUK TUK from the central market.

I wanted to stay somewhere close to my favorite resto/bar, Jungle Burger. This location is close to Pub Street also, but far enough away to be very quiet and peaceful. Hotel prices in Siem Reap are extremely good value as the town slowly gets tourists back in any numbers. I did have a hot water problem for which they were very attentive about. It meant changing rooms which was no big deal at all. This really is a little boutique gem...