Hotels in Studentski Grad, Sofia

Adrien was very helpful for dinner and at the bar. It is a shame to report that at the bar, on another quiet day, a young lady was too busy giggling with another lady staff & could not be bothered to help me & lied about not speaking English & pointed to the reception when I knew what I needed was at the bar. Very bad attitude!! I found this out as I reported this to the very helpful receptionist who helped me a few times. - Another tip: 2 French couples stayed there & were appalled with the room cleaning service. Maybe French quick translation for the hotel amenities could be useful?? On a happier note, you have a great choice for your breakfast buffets. This was matched with very efficient, helpful lovely smiling waitresses Maria & Evelyn, who I came across before starting my day.

Upon arrival at the reception we had problems with the prepayment; It was not possible to pay the price without the prepayment already provided, after about 30 minutes it was possible in cash, not the preferred card payment; the employee justified this with a new computer system. The room was not air conditioned upon arrival and was quite warm; the shower does not drain normally and quickly fills up to the brim; The beds are a kind of box spring bed: for me (about 85 kg) the mattress was not comfortable. There was only few toilet paper upon arrival, so I called the reception after it was finished, but after about an hour nothing was delivered - not to be expected for a 4 star hotel! The bathroom fan is a bit noisier than I expected and should usually auto stop after a while (although it was connected to the lamp, it usually happens). The thick curtains easily detach from the suspension when closing, and the small room fridge is much too loud (noticeable at night). When exactly is breakfast should be in the folder (I didn't see it at first glance) I liked the breakfast, the orange juice could be freshly squeezed, there should be milk (and lactose free) next to the muesli, and there should also be gluten free bread, but overall good quality of the products; we didn't try the restaurant for dinner due to the high prices. fitness room: Directly the first machine on the left (for legs) doesn't work and it hasn't changed during the week's stay, although we complained, the note with this information had fallen under the bench, so not visible; but otherwise the hall is in good condition The pool is small and during the stay they closed it, it was soon announced that the pool heating would be repaired: heating at 35 degrees outside air temperature? Incomprehensible! I tried to speak to the manager but he didn't seem interested. After we asked for a discount because the pool wasn't working, at least they took away the note the next day. All in all, this hotel did not overwhelm us and we will not visit it again: high standards and beautiful pictures, but unfortunately no coverage in reality.

The room is large and spacious and the surrounding is very convenient. 15 minutes drive from the attraction

We were here as part of a group tour in September 2022. Check in was swift from the hotel staff and we were given a room on the second floor. As we were part of a Travel Talk Tour, some of the rooms were twins and some were triples. I was in a triple room for the one night we spent here - for three lads with suitcases, the room was a bit on the small side, but we made it work. The beds were comfortable enough, the bedding and the room were clean and the fixtures were in good condition. As well as the three beds, there was a desk, TV, wardrobe with safe and hanging space. The bathroom had a shower over the bath, large sink and vanity unit and toilet. The towels were clean and there were no issues with water pressure or temperature. The hotel wifi was good - good range and speed. We headed into one of the conference rooms for a briefing before our tour and it was a good size. There was a wedding party next door in one of the other conference rooms. Breakfast was good, with a good selection of food and drink. The staff were helpful and spoke good English. Location-wise, you've got a big supermarket next door, so if you need anything, including anything from a pharmacy like we did, then you're in luck. Overall a good short stay here - recommended.

Me and my husband stayed there for 3 nights. Lots of dust in the room, like no one cleaned areas at the head of the bed for years. The same situation is in the bathroom, broken drain plug in the bathroom tub, mold, rusty stains. We had great expectations regarding this hotel. We do not recommend it. Three stars are for the friendly English speaking staff, delicious breakfast and central location of the hotel.

As soon as we walked through the door, we were greeted by a uniformed man, who welcomed us to the hotel and took us to the reception desk, having looked after our bags, which were later taken to our room. The lady at reception treated us with great courtesy and efficiency, and therefore, from the outset, we realised we were in a well-run five star hotel with professional and helpful staff. Our bedroom was stylishly decorated in cool shades of grey, with two wide beds, a panoramic window with a view of Vitosha mountain, and the marble bathroom was of a good size, with modern fittings and a lovely walk-in shower. We had booked the Club Room and were not disappointed with the newly opened Club Lounge. They offer refreshments during the afternoon and then ‘happy hour’ from 6-8 pm. We found the service really excellent, with staff keen to help, and spent delightful early evenings having drinks and eating an enticing array of canapés. Breakfasts were also excellent in the Europa restaurant with a wide selection of cooked and cold options from the buffet, and dishes cooked to order such as omelettes and eggs benedict. One last point to mention - we found the Chief Concierge - Todor Goranchovski - most helpful in booking us restaurants and directing us to some notable attractions in Sofia: he was great. The Intercontinental is really a top class hotel and we would not hesitate to stay there again - thank you to everyone who made our stay memorable.

Hotel has a very good central location. It is just a stone's throw from the nearest metro station. The metro takes you to and from the airport in just 20 minutes for just around 80 cents... Hotspots can be reached on foot or by public transport.

It’s an awesome hotel with a minimalistic good design, great restaurant, pool and team of professionals. I advice to book higher floors to enjoy the Mountain View. Breakfasts were great, not huge choice but good quality. Specific thanks to Slavka for giving such a good service.

Opposite the hotel is the post office, and the postcards purchased are very cost-effective. The hotel is about 10-15 minutes' walk from the attractions. The location is very good.

We stayed for one night. We had informed via email that we would be arriving from Italy around 11:00 AM - 1:00 PM. When we arrived at 1:00 PM, the room was not yet ready, and it was handed over to us at 2:30 PM. The reception service is terrible. In the evening, even at 10:30 PM, the bar was already closed. The cleaning lady opened our room at 7:30 in the morning. Although the suite terrace is a well-furnished and very spacious room, the Velux blinds cannot be closed, so you wake up with the first light of the sun. The breakfast is poor and served in the hall. Great location. For a 4-star hotel, they absolutely need to improve the service!!