4-Star Hotels in Gurugram

Very disappointing experience. When we arrived no wifi in hotel and being far away from family during these turbulent times not ideal. Then when we went to the room to unwind the TV was not functional and they stated the situation would not be solved that evening. After a long flight we figured at least we could take a nice hot shower and to our dismay no hot water. Not a good start to our experience. Following morning still no wifi thik late evening. Figured a swim might be worthwhile in the late afternoon and were told pool was under maintenance for a few days but we were not notified of this even at check in time. We usually book hotels on vacation or even for business getaways with down time in mind and this felt more stressful than relaxing. Staff overall was friendly at breakfast and at the desk but was disappointed with how management handled it. No offer of apologies or complimentary anything despite the challenges. Heard lemon tree was supposed to be a good brand but won't be booking again. Oddly we got water the other evenings only after informing them we needed hot water. They would tell us that they will inform the engineers to turn it on. And another thing I found odd which I have not experienced is that you can only connect max 2 devices to wifi but both my husband and I have devices that we need connected eg lap top, cell phone and tablets. Difficult to pick only 2 per room.

Excellent property and facilities. The reception associate ms jyoti is extremely customer friendly and prompt in getting the requests managed. The overall staff performance is very good. I would definitely want to avail the service again.

I had a wonderful stay. The staff was incredibly friendly and accommodating, always going out of their way to help with any requests. The room was spacious and clean, with a comfortable bed and all the amenities I needed. The hotel’s location is perfect, with many attractions within walking distance. I also enjoyed the breakfast and dinner buffet, which had a great selection of both local and international dishes. I would definitely recommend this hotel to anyone visiting.

A great option for an airport hotel, about 20 mins drive from Delhi airport but in a nice area near a big mall. The room was good value for money, hot water, good pressure etc. The food in the restaurant was delicious and reasonably priced, the service was excellent. The breakfast was surprisingly good with continental and Indian choices. We havealready planned to stay here again when we fly out of Delhi airport.

ロケーションも良く、全体的には満足しています。 ただし、チェックアウト時の対応には大変不満が残りました。チェックアウトに20分以上もかかり、スタッフが2人いたにもかかわらず手際が悪く、非常に残念でした。 また、領収書の発行をお願いした際には印刷用紙が切れており、慌てて近くにあったA4用紙をセットしていました。しかし、その用紙の裏面には他の宿泊者のパスポートのコピーが印刷されており、個人情報が見える状態でした。そのため再発行となり、さらに時間を要しました。 結果として、Uberのドライバーを10分以上待たせることになりました。施設自体は良かっただけに、チェックアウト時の対応と個人情報の管理には改善を期待します。

The room was spacious, with a wide variety of breakfast options. The staff were friendly and helpful. I stayed for five nights during a business trip, and overall my experience was very good.

First, the hotel is fairly big and has several rooms, and it is located on a highway, so it is really convenient. Due to the ongoing construction for a flyover, getting to this hotel was more arduous than it should have been. The hotel staff were helpful and professional. The only thing I would mention is that they could improve the cleanliness inside the rooms but provide higher-quality linens that would make the experience even more pleasant.

Overall, my stay at Citadines Paras Square was comfortable. The staff were helpful, and the amenities were well-maintained. However, the location is quite far from most major attractions and city areas, which made commuting a bit inconvenient. Additionally, there was a noticeable moldy smell in the room that affected the experience. With a few improvements, it could be a much better stay

Was here for a friend’s wedding. Rooms are spacious and have everything you need. Compared to other hotels in India the cleanliness level is high. Breakfast wasn’t included but it’s not expensive and it’s good. The location is good if you’re here for weddings or visiting friends nearby. Unfortunately it is very inconvenient for trips to Delhi.

Everything is of comfort to make your stay memorable. Hotel is especially useful to those visiting the industrial area for work meetings, etc.