GGuest UserThe hotel environment is very good. The hygiene is clean. The room is tidy. The service is also warm and considerate. There will be a drum welcome ceremony. There is also a free water bar in the lobby. You can drink tea and enjoy the scenery. The dinner restaurant needs to pass through the suspension bridge. The dinner is also unique. The hot spring water quality is also good. There are soup flowers. It is very comfortable to soak in.
GGuest UserThe room was spacious, the bed was comfortable, and the view was great. The free cocktail and coffee services in the lobby were nice, as well as the free drink bar (including one beer per person) near the entrance to the hot spring. The paid massage service was also good. The meals were decent, especially the grilled beef, which simply melted in my mouth. The restaurant staff welcomed us warmly and provided friendly service.
Cons: The variety of hot springs was lacking, and the view from the hot springs was almost blocked, which was disappointing. The lockers for valuables used combination dials, and foreign guests often didn’t know how to use them, locking their room keys inside and struggling to reopen them. This was a major inconvenience. They should switch to a key-and-wristband system like other onsen hotels.
The room itself felt like an old, once-grand mansion that had seen better days. The furniture had many scratches, and the surfaces were worn and peeling. It made me think it must have been impressive in the past. Still, the room was definitely more spacious compared to other hotels.
EE603018906This Japanese hotel offered spacious rooms, beautiful gardens, and an uncrowded onsen. However, there was no private shower in the room, meaning we had to use the communal bath for washing. The toilet area was very small, and the facilities felt quite dated. Breakfast was more about presentation than substance, and frankly, not very tasty. While they offer a shuttle service to the JR station, it only runs at limited times, making it quite inconvenient.
GGuest UserMy first time visit to Japan and I was after an authentic Japanese accommodation. I booked a Japanese Style room with futon beds which were very comfortable. The room was beautiful and very clean. My booking also included breakfast and dinner which were always outstanding, beautifully prepared and unique food items. They utilized farm to table dining and the women explained each item served. They provided and encouraged one to wear Kimonos’s /tabi socks / slippers during one’s stay at, “ Nikko Iwaiyado Juyan “. Which further contributed to the authentic Japanese vibe. Indoor and outdoor hot tubs were amazing. I wouldn’t hesitate to stay there again. The hotel is nestled within mountains and the setting serene. Hotel is family owned and they take pride in caring for their guests.
AAnonymous UserThe onsen hotel is near Tobu World Square station. The staff were incredibly helpful. I went to the wrong building, but they walked me to the correct one. I left my backpack there before check-in time, and when I returned in the evening, it was still in my room. The room was very spacious. The breakfast buffet was plentiful and delicious. The staff even offered to take photos for me. The hotel has a beautiful view.
RRohan🌿 A Perfect Escape into Nature! 🌿
This hotel truly exceeded my expectations. The view is simply breathtaking — one of the best I’ve ever experienced! From the moment I arrived, I felt my mind and body completely relax. The serene natural surroundings, peaceful ambiance, and fresh air made it the perfect getaway from daily life.
The food was delicious with great variety, and every meal felt special. The staff were incredibly kind, attentive, and always ready to help — making the stay even more enjoyable.
If you’re looking for a place to unwind, reconnect with nature, and recharge your energy, this hotel is the ideal choice. Highly recommended for anyone who values comfort, peace, and a touch of natural beauty! 🌸✨
GGuest UserWe used this as a simplified version of our honeymoon.
We were able to relax in a calm atmosphere.
We thought it was a little pricey since we were staying over a long weekend, but we were very satisfied with the quality of the hot spring water.
TThe5thStudioNestled along the shores of Lake Chuzenji, some rooms offer breathtaking views of the lake and the majestic Mount Nantai. The Japanese-style rooms are spacious, featuring tatami flooring, scenic areas, and comfortable beds, perfect for enjoying the beautiful autumn leaves! A special thanks to the two staff members, Lisz and Yuka, for their excellent service and fluent English in introducing each dish. They were truly professional!
GGuest UserThe location was an hour away from Nikko. The lobby was fairly refurbished but the Japanese style room was kinda out dated. Dinner and breakfast were fun experience. We enjoyed our stay but if you are looking for something near Nikko, this is not it. If you are finding a quiet place to relax, this hotel does offer a unique experience
Do any deals available for 4 star hotels in Nikko?
Trip.com provides various promotions and discounts for 4 star hotels. You can check the promotions page to see the latest deals that available for you on Trip.com.
Which 4 star hotels in Nikko have a swimming pool?