4-Star Hotels in Siem Reap

Sala Lodges in the enchanting city of Siem Reap is nothing short of a hidden gem that boasts not only of charming aesthetics but also of exceptional service that made our stay unforgettable. Nestled quietly away, this hotel provided a tranquil retreat that was much needed during our travel. The service at Sala Lodges was commendable, embodying the true spirit of hospitality. The staff were attentive, approachable, and consistently willing to assist us in organizing our trips around Siem Reap, making the overall experience hassle-free and enjoyable. A special shoutout to the Swiss owners who were genuinely amiable and made us feel warmly welcomed. As for the accommodations, the rooms in Sala Lodges were a delightful surprise. Each room bore discrete charm with its tasteful decoration, seamlessly blending traditional and contemporary elements. The authentic Khmer old houses are full of charm, yet modern and well preserved. The hotel’s kitchen offered a menu that might seem simple at a glance but was satisfyingly delightful upon tasting. Every dish we tried was prepared well, with fresh ingredients and flavors that are comforting yet exciting to the palate. The breakfast, in particular, deserves an extra note of praise for being consistently good, providing a delightful start to our days of exploration. Adding to the hotel’s allure was the inviting swimming pool, serving as a refreshing sanctuary after a day of touring the magical temples and vibrant markets of Siem Reap. During the wet season, the atmosphere around Sala Lodges was even more calming and soothing, with the soft sound of rain providing a comforting backdrop to our stay. To sum it up, our experience at Sala Lodges was nothing short of magical. From the excellent service to the beautifully appointed rooms and delightful meals, every aspect of the hotel contributed to a stay that was serene, comfortable, and absolutely enjoyable. Whether you’re traveling in the wet season or not, Sala Lodges offers a cosy retreat that will surely enhance your Siem Reap adventure. Highly recommended!

Lub d sets the standard for what a modern hostel should be. I’m usually pretty picky about where I stay, but this place perfectly nails the balance between a social backpacker hub and a clean, upscale boutique hotel. The design is what caught my eye first. It has a super cool, industrial look with raw steel and minimalist spaces. The biggest game-changer for me was the bed setup. Instead of having to climb up a sketchy, creaky vertical ladder to get to the top bunk, they actually built solid wooden steps into the frame. The pods have thick blackout curtains and their own outlets, so you actually get decent privacy. Even the shared bathrooms feel high-end—super spacious, clean, and they even have hair straighteners.If you work remotely, the Wi-Fi is great and they have actual co-working areas where you can focus. When you're done, the social vibe centers around this awesome pool area. It’s incredibly easy to meet people, but it never feels like an obnoxious party hostel where you can't get any sleep. A huge bonus: they serve have spinning wheel that you can get prize on it~ I hope they will do this for every check-in and every extension, it is exciting to play. Because you can only play once. 😩 It’s right in the middle of everything, walking distance to the night markets and local food spots. If you want a place that’s spotless, well-designed, and social without being exhausting, look no further.

l'came to my beloved Siem Reap during the Pchum Ben holidays. It's my first time staying at this hotel, but everything is wonderful-the atmosphere, the service, and the cleanliness. It's also just a 5-minute walk to Pub Street. I feel very relaxed here. All of the staff are incredibly kind, and their smiles are heartwarming. Thank you to Chanthon from the service team for your wonderful hospitality.

You can tell this hotel was once very nice. Unfortunately things have started to show wear and tear. The furniture in the lobby was older with very noticeable stains. The room itself was good. My only complaint about the room was the plug for the bed was in the middle of the headboard at pillow level and had a light switch next to the plug. This kept me from being able to plug my phone charger in at the bed because it was too wide and hit the switch. Also, if I was not careful and hit the switch while rolling over at night, the lights would come on and be very bright. I did order a massage through the hotel which they outsource. The first lady did not want to massage me as I am a larger guy, so I had to wait an additional ~10 minutes for the replacement to get there. The last complaint I have is that I purchased a pool view room and the trees and plants have grown up so high 90% of the view is blocked. Pros: The staff is very friendly and helpful. The location is good. Main parts of the city are walkable (Less than 30 minutes). Plenty of tuktuks if you don't want to walk. While older, the rooms were clean. The hot water was HOT.

Great location and service was excellent. Some rooms are facing a school next door, so there is quite some noise from pupils. Breakfast wasn't buffet per se, but selection of menu items. But one can order as much as one likes. So it's like all you can eat.

We were welcomed with complimentary juice and snacks upon arriving at the hotel. They had a scent reminiscent of Cambodia and were delicious. The room was cozy and comfortable. The hotel offered a variety of tours, which could be booked at the front desk by the day before, making it very convenient. We joined two tours arranged by the hotel, and both were fantastic. The price was also reasonable. Overall, we were very satisfied with both the services and the cost.

Great place with excellent service! Really enjoyed my stay and was able to meet some good people. Really enjoyed the sauna and pool. The breakfast was nice and simple just like I like. The drinks were good and they were really great at setting up tours to Angkor Wat with a guide. Only thing the gym equipment is a bit old. Overall really enjoyed my stay.

The first night I was put in a room with an air conditioner that was running but never cooled. The next room had a family of very loud people that went most of the night. The staff is friendly and attentive, but obtrusive. I was moved to another room which had excellent air conditioning and was comfortable. I have lived extensively in SE Asia and am familiar with the culture. However, always being asked,”Where are you going,” or “What are you doing?” Made me feel very uncomfortable. Simply tell guests that if they need anything or have any questions to please ask, instead of feeling interrogated each time I walked in and out of the hotel. The girl that served in the dining room had a warm smile and was very kind and she always tried to serve well and did great. The days she was off, it was an uncomfortable awkward experience just trying to have a simple breakfast. Just trying to get salt or getting condiments so that I could eat my food while it was hot, was almost impossible. As an exercise swimmer, the pool was very unclear at first. I asked if it could be cleaned and their was resistance to do so. Eventually it was cleaned and later it was much better. I booked my room for two and my girlfriend was only able to be with me part of the time. One evening when I walked into reception with her, the guy was rude and disrespectful and interrogating us both. It was a very uncomfortable and unacceptable situation. I had booked it for two weeks. Two days before I left, one evening, there was a rat running on the soffit near the ceiling. I didn’t complain about it because my stay was nearly finished and I don’t know what they would even try to do to remedy the situation. The balconies are nice and overall it was quiet and peaceful.

I stayed here for 4 nights due to a botched reservation from another of their property under the IndochineGroup. I was travelling with a friend and we booked a studio double room with pool view and balcony each. Overall I had a good stay although the maintenance of the hotel could be a lil better. I would like to give special mention to a really exceptional staff, Mr Sadaka, for being the highlight of my stay. He was perhaps the only one who easily comprehended our requests, great situational awareness and resolved whatever issues that we brought up with professionalism and positivity. The rooms were spacious with basic amenities. I think the hotel is a little old and you can see that they are doing their renovation in parts. Some room floors are diff from the others. And some parts of the wall have old mold that they either missed out or just didn’t care. There is a fridge, TV (not working), thin bathrobes and a station with coffee and tea. Bed was king sized and comfy with clean white sheets. Bathroom is a little dark and looks moldy but maybe it’s just really old. They provide shower gel and hand soap in a pump bottle. Maintenance of the room could probably be better with a new coat of paint. There were mold stains below the luggage shelf which they prob thought no one would notice. The swimming pool was a real blessing after a hot morning walk. It’s surrounded by the ground level rooms (pool view) and has a quaint little sunken bar where you can enjoy your cocktails while swimming. The walls inside the pool at the deeper end is covered with a layer of brown mold/fungus which peeled off into the water when I touched it. Loads of bits floating after. They have a good restaurant in the lobby and an even more quaint cafe serving local dishes just next door (there’s a sliding door from the restaurant) MUST check it out! There’s also a good bagels place just outside on the right of the entrance. Perfect if your room doesn’t come with breakfast. They also have a good massage service where you can choose to have it in the massage rooms above the cafe or in your room. There is a 20% discount if you are a guest. Location-wise, it’s really convenient with loads of eateries and the famous Pub Street just a 10min walk away.

4-Star Luxury Hotel for the Backpacker Price of $40/night! The first thing you notice about Sokha Palace Siem Reap Hotel is just how pretty it is! The architect, painters, decorators and maintenance staff did a fabulous job (see my photos). The second thing you notice is how delicious the huge buffet is – including free espresso drinks. Third, you notice that the rooms are not only nice but that everything works well (aircon, hot water showers, refrigerator, wifi, and cable TV with news channels from a half dozen countries like CNN). Fourth, it is in a quiet location less than 15 minutes from Angkor Wat, and only a $2 tuktuk ride to Pub Street or anywhere else in Siem Reap. But then you notice the best part: the outstanding hotel staff. For example, the Front Desk Manager Phyrun personally helped me when I could not make my room keycard work, and even brought me a bucket of ice. Originally I booked five nights during Chinese New Year with Trip.com discounts for $39/night, but he gave me a free upgrade from a garden view double with king bed to a pool view room. I liked it so much I wanted to extend, but the best I could find online was $41/night garden view, $51 for pool view. I asked Phyrun if I could get the upgrade again if I bought the $41 online, and he said no – but he smiled and said he would give it to me for $40/night the Khmer rate instead (normally $50 for barangs like me)! The restaurant had other examples of great staff. Some days the restaurant is overflowing with several hundred guests, other days only a few dozen. Yet they maintain the quality and personal touch from the egg and soup station, to the bountiful buffet, to the waiters and waitresses that clear the tables. The Restaurant Manager Somedy and his Assistant Manager Chhaiya keep it all flowing smoothly. Even on the busiest day, waitress Chanthla took the time to show my Khmer friend’s elderly stepmom the way they fold the napkins. Today the espresso machine was not working for a while, so Chhaiya offered to have a waiter drive over to the sister hotel to bring me lattes. I repeatedly declined, but was very impressed by the excellent customer service attitude. So the real beauty of this French chateau style hotel is its employees, including very efficient housekeeping and grounds staff. I checked out the “5-Star” Sokha Resort on the other side of its convention center, but did not like it half as much (especially for 70% more per night). Normally I would be afraid to write a review of a hotel that I like so much, but with 456 rooms I don’t have to worry about it being full. Do yourself a favor and stay here when in Siem Reap.