4-Star Hotels in Siem Reap

Sala Lodges in the enchanting city of Siem Reap is nothing short of a hidden gem that boasts not only of charming aesthetics but also of exceptional service that made our stay unforgettable. Nestled quietly away, this hotel provided a tranquil retreat that was much needed during our travel. The service at Sala Lodges was commendable, embodying the true spirit of hospitality. The staff were attentive, approachable, and consistently willing to assist us in organizing our trips around Siem Reap, making the overall experience hassle-free and enjoyable. A special shoutout to the Swiss owners who were genuinely amiable and made us feel warmly welcomed. As for the accommodations, the rooms in Sala Lodges were a delightful surprise. Each room bore discrete charm with its tasteful decoration, seamlessly blending traditional and contemporary elements. The authentic Khmer old houses are full of charm, yet modern and well preserved. The hotel’s kitchen offered a menu that might seem simple at a glance but was satisfyingly delightful upon tasting. Every dish we tried was prepared well, with fresh ingredients and flavors that are comforting yet exciting to the palate. The breakfast, in particular, deserves an extra note of praise for being consistently good, providing a delightful start to our days of exploration. Adding to the hotel’s allure was the inviting swimming pool, serving as a refreshing sanctuary after a day of touring the magical temples and vibrant markets of Siem Reap. During the wet season, the atmosphere around Sala Lodges was even more calming and soothing, with the soft sound of rain providing a comforting backdrop to our stay. To sum it up, our experience at Sala Lodges was nothing short of magical. From the excellent service to the beautifully appointed rooms and delightful meals, every aspect of the hotel contributed to a stay that was serene, comfortable, and absolutely enjoyable. Whether you’re traveling in the wet season or not, Sala Lodges offers a cosy retreat that will surely enhance your Siem Reap adventure. Highly recommended!

Honestly, it feels way more like a boutique hotel than a regular backpacker hostel.The whole place has this super cute, modern ”Khmer chic” design with bright colors, lush plants, and tons of spots that are perfect for your feed.The ultimate highlight? The huge swimming pool with a literal swim-up bar!It is the best place to chill with a cocktail after walking around temples all day.The dorms are next-level comfy too. They are pod-style, super clean, and use actual stairs instead of those annoying, squeaky metal ladders.Plus, the bathrooms are huge and have hair straighteners!Location-world, it’s just a 5-minute walk to Pub Street, so you are close to the nightlife but can still get a peaceful night's sleep.

We had a wonderful stay at Khmer mansion in Siem Reap. All the family members really enjoyed the pool, the nice cocktails and smoothies, and the extremely kind and polite service. Rooms are clean, calm and bright, and super well decorated. The location is very good, close to the pub street (but still calm), the riverside, and night market. Of we comeback to Siem Reap, we will book again because we felt more than welcomed here !

I had a great experience staying at this hotel. The pool view was beautiful and very relaxing. The lobby was huge and elegant, and there was plenty of parking space available. Everything was clean and comfortable. Highly recommended!

Great location and service was excellent. Some rooms are facing a school next door, so there is quite some noise from pupils. Breakfast wasn't buffet per se, but selection of menu items. But one can order as much as one likes. So it's like all you can eat.

We were welcomed with complimentary juice and snacks upon arriving at the hotel. They had a scent reminiscent of Cambodia and were delicious. The room was cozy and comfortable. The hotel offered a variety of tours, which could be booked at the front desk by the day before, making it very convenient. We joined two tours arranged by the hotel, and both were fantastic. The price was also reasonable. Overall, we were very satisfied with both the services and the cost.

The first night I was put in a room with an air conditioner that was running but never cooled. The next room had a family of very loud people that went most of the night. The staff is friendly and attentive, but obtrusive. I was moved to another room which had excellent air conditioning and was comfortable. I have lived extensively in SE Asia and am familiar with the culture. However, always being asked,”Where are you going,” or “What are you doing?” Made me feel very uncomfortable. Simply tell guests that if they need anything or have any questions to please ask, instead of feeling interrogated each time I walked in and out of the hotel. The girl that served in the dining room had a warm smile and was very kind and she always tried to serve well and did great. The days she was off, it was an uncomfortable awkward experience just trying to have a simple breakfast. Just trying to get salt or getting condiments so that I could eat my food while it was hot, was almost impossible. As an exercise swimmer, the pool was very unclear at first. I asked if it could be cleaned and their was resistance to do so. Eventually it was cleaned and later it was much better. I booked my room for two and my girlfriend was only able to be with me part of the time. One evening when I walked into reception with her, the guy was rude and disrespectful and interrogating us both. It was a very uncomfortable and unacceptable situation. I had booked it for two weeks. Two days before I left, one evening, there was a rat running on the soffit near the ceiling. I didn’t complain about it because my stay was nearly finished and I don’t know what they would even try to do to remedy the situation. The balconies are nice and overall it was quiet and peaceful.

I stayed here for 4 nights due to a botched reservation from another of their property under the IndochineGroup. I was travelling with a friend and we booked a studio double room with pool view and balcony each. Overall I had a good stay although the maintenance of the hotel could be a lil better. I would like to give special mention to a really exceptional staff, Mr Sadaka, for being the highlight of my stay. He was perhaps the only one who easily comprehended our requests, great situational awareness and resolved whatever issues that we brought up with professionalism and positivity. The rooms were spacious with basic amenities. I think the hotel is a little old and you can see that they are doing their renovation in parts. Some room floors are diff from the others. And some parts of the wall have old mold that they either missed out or just didn’t care. There is a fridge, TV (not working), thin bathrobes and a station with coffee and tea. Bed was king sized and comfy with clean white sheets. Bathroom is a little dark and looks moldy but maybe it’s just really old. They provide shower gel and hand soap in a pump bottle. Maintenance of the room could probably be better with a new coat of paint. There were mold stains below the luggage shelf which they prob thought no one would notice. The swimming pool was a real blessing after a hot morning walk. It’s surrounded by the ground level rooms (pool view) and has a quaint little sunken bar where you can enjoy your cocktails while swimming. The walls inside the pool at the deeper end is covered with a layer of brown mold/fungus which peeled off into the water when I touched it. Loads of bits floating after. They have a good restaurant in the lobby and an even more quaint cafe serving local dishes just next door (there’s a sliding door from the restaurant) MUST check it out! There’s also a good bagels place just outside on the right of the entrance. Perfect if your room doesn’t come with breakfast. They also have a good massage service where you can choose to have it in the massage rooms above the cafe or in your room. There is a 20% discount if you are a guest. Location-wise, it’s really convenient with loads of eateries and the famous Pub Street just a 10min walk away.

Very good hotel with excellent service, extensive breakfast and cozy swimming pool. Would be happy to return next time.

The hotel is very nice designed, with great location! 5 min from the old market and pub street. The staff were very nice and helpful in any time i needed. The room was very nice, clean and comfortable mattress. One thing is that the toilet sit was smaller that the toilet size and it was a little not comfortable. And in the shower the upper head shower was very old and rusty, and there was no adjustable head shower. Over all i will definitely recommend going there!