Hot Spring Hotels in Siem Reap

We had 3 nights at the hotel and from the moment we arrived into the amazing, spacious reception lobby, where welcome drinks and cooling towels were offered, to the moment we left we felt very special. The staff are polite, respectful and knowledgeable...anything you need/want they can arrange.

I have stayed at a lot of 5 star resorts throughout Asia and TUI Blue is easily one of the finest I've been to, from reception to meals to the cleaning staff, grounds staff, and spa staff. I booked this TUI Blue late because I was completely dissatisfied with a nearby hotel that did not provide the luxury service they advertised. The worst decision I made on this vacation was booking that other hotel and the best decision was leaving and booking TUI Blue. Upon arriving we were met by Somalai, from reception, who took our bags, gave us a cold towel to refresh ourselves and a welcome drink. It is just what I would expect and a precursor to the experience I was about to have. Alogic gave me a short tour as he showed me to my room and was blown away at the accommodations. Our Welcome was fantastic and showed me exactly what I was to expect from my stay that the other hotel could only fathom. Rooms were huge with lounge, kitchen, tub and shower, two patios, and comfortable beds. The large pool was clean, with comfortable lounges with a gorgeous landscape. Had a great spa treatment and had access to a Japanese bath. We booked our Angkor Wat tour with reception and it was excellent and exceeded my expectations. At every stop we were given a cold towel to wash and ice cold water to refresh and replenish ourselves in the intense heat. Our guide and van driver were excellent and made out tour special. TUI Blue offered exceptional service and quality and I will forever be grateful for turning what could have been a nightmare at another hotel into a dream experience.

Excellent welcome and service in a very well located hotel because it is close to the center but in a quiet street. Large rooms, a little old but very pleasant. One downside: average breakfast

The five-star hotel in Cambodia is well-equipped, but the Wi-Fi in the room is poor, the breakfast is rich, and the urban transportation is convenient. Diagonally opposite is the Cultural Village and a large Ferris wheel, but it takes more than 10 minutes to walk to a better restaurant.

Cannot thank or recommend this hotel enough. It’s away from the city but you’ll know that by looking on a map anyway. The staff are fantastic and so welcoming. Go above and beyond. Helped us convert currency. We stayed for a whole day after we checked out and were made to still feel like guests. The food was so delicious. Both Cambodian and western style. Happy hour is 5-7pm! Rooms and very big and clean. Pool is gorgeous and salt water. Book this is you want quality, relaxation and a great nights sleep in such comfy beds.

Staff are great and friendly. Environment is the best and the pool also great. Room service is fast and the food is good. Overall, everything is excellent.