4-Star Hotels in Lima

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The hotel is new and beautiful. Conveniently located, right on the waterfront, the airport is a 30-minute drive away. Keep in mind that this is the second line and you won't get a sea view, as the adjacent Intercontinental is right in front of the hotel. The hotels are connected by a shared courtyard; breakfast is at the Intercontinental, and the pool is there too. The breakfasts are good, but we didn't get any coffee on the first day, even though we asked three or four times. The pool is small, but there weren't many people there, so it was quite comfortable. In our room, the shower faucet kept falling off—and this is in a new hotel. The light switches are also set very strangely. And when we checked in, at night, the air conditioning was on full blast, 18 degrees Celsius, and it was incredibly cold! And the windows don't open! We couldn't warm up, and the bedding was cold and damp, too, which was unpleasant. Otherwise, everything was fine.

We have been pampered by Aloft hotel!!! Carlos from the front desk made sure that we will have a great time celebrating our anniversary in Peru! We were offered a corner room with great views and a special treat as well! The lobby is in level L. Breakfast was healthy and superb with lots of great options! The room was huge! Plus points to the shower which gives spa vibes, great choice of tiles and shower head! Will definitely recommend to family and friends! Thank you, Carlos, for making us feel special!

Exceeded expectations! The location is superb, convenient for getting everywhere. Next door is Siete Sopas, and it's close to Wong King (not good, by the way) and the Inca Market (remember to bargain, cash makes it easier to haggle). Within a ten-minute walk, you'll find Kuna and a bubble tea shop. Kennedy Park is also a ten-minute walk, where artists sell paintings (again, cash makes it easier to bargain). The service was excellent; as soon as we got out of the car, the doorman quickly came to help with our luggage, and the front desk and lobby staff were all smiling, warm, and attentive. The hotel's security is also good; you need to use your key card for the elevator, and it only goes to your own floor.

The hotel is located on the edge of San Isidro district and a relatively convenient distance to major parts of Lima (e.g. Miraflores, historic centre, and Airport), taking roughly 30 minutes to 1 hour by Uber. It is in a safe and quiet area within close reach of greenery, restaurants, convenience stores, and cafes. Room and bathroom were clean and well-maintained. However, for a business level hotel that is part of the Hilton brand, the lighting in the rooms are very poor with only bedside and tableside lights. Breakfast buffet was good with decent variety and continued supply of food. Gym was up on the top roof and gave a good view of the city, though it is small and machines are basic. Housekeeping staff were generally very helpful and polite. Receptionists at my check-in / check-out seemed to be grossly unfamiliar with the process and took a long time to get things done, sometimes asking repeated questions. Some of the breakfast staff was also a little less than polite. Overall a fine experience, but a bit less than the standard expected of a business-level hotel such as this.

Our room was clean and very spacious. Staff were friendly and we even got little treats on some evenings, such as chocolates or alfajores waiting in our room with a note from housekeeping - this was unexpected but a lovely touch, and much appreciated! Another perk was the free water refill machine in the lobby which is great for the environment and also saved us a lot of money in buying water bottles each day. The breakfast buffet was varied and great. The hotel was also in a great location and walking distance from many attractions and restaurants. We were scheduled to arrive in the morning and informed the hotel in advance. We were told early check-in would be subject to availability on the day. Unfortunately the hotel was fully booked when we arrived so we had to wait until the check-in time. I understand check-in times are set but it would have been good for the reception staff to be honest with us about this, rather than telling us the room would be ready in an hour, then after an hour saying it would be another hour etc (we ended up waiting 7 hours!). That was the only downside, but overall we had a great stay.

The hotel itself looks very nice. The rooftop jacuzzis and pool were amazing, and the gym was honestly one of the best hotel gyms I’ve ever seen. However, I was really surprised by how poor the room amenities were considering the price of this hotel. They don’t even provide basic complimentary things like drinking water. There’s literally a brochure in the room showing a list of extra items you can buy, including things like a toothbrush, toothpaste, a comb, shower caps, and other basic necessities. Having to pay extra for every little thing felt honestly a bit embarrassing for a hotel in this price range. Because it was always supposed to be for free. Never in my life I paid for dental kit in a hotel…. The breakfast was also pretty disappointing. Honestly, I even felt like waking up early for it was not worth losing sleep over — I would rather have stayed in bed longer than wake up for that breakfast:(

This is my second time staying at this hotel in Lima. I value the good location of the hotel and the slightly safer area. But I probably won't stay at this hotel next time. The smell in the room is too strong. If you are on a low floor, there is a building opposite, so I don't dare to open the curtains, it's quite uncomfortable 😣

The hotel is within a short walking distance to both the beach and the city center. The neighborhood it's located in is safe, with clean streets and close to parks. The room was spacious enough. The hairdryer in the room wasn't working, but the housekeeping staff provided one upon request. Toiletries were available. There was no regular kettle in the room. A capsule coffee machine was provided, and they charged for each coffee capsule. There was one free bottle of water. We were given two free welcome drink coupons, but we didn't use either the drink coupons or the free water as a form of protest. We found the hotel management inconsistent for offering free welcome drinks on one hand, while charging for coffee in the room on the other. A daily instant coffee in my room after exploring the city would have made us happier than a one-time welcome drink. We chose this hotel because we were satisfied with a hotel from the same chain in Asuncion a week prior, but we learned that different policies are implemented here. The breakfast was a buffet style with sufficient variety. Due to renovations at the hotel, breakfast was set up in a different location. The staff did their best.