5-Star Hotels in Longyan

It's a bit strange; it claims to be a family-friendly hotel, yet it lacks bed rails. Other children's amenities, however, are quite complete. As a five-star hotel, looking at customers while speaking is basic, right? The receptionist, Chen Xiaomei, was expressionless and had a terrible attitude; she didn't even look up when I spoke to her. After checking in, I wasn't satisfied with the room type and asked Chen Xiaomei if I could pay for an upgrade. She didn't even look up and simply said there were no rooms available. I checked Ctrip, and there were still many rooms available. Clearly having rooms available, yet refusing to allow customers to pay for an upgrade and failing to communicate with customers is extremely incompetent. This service is worse than a 50 RMB restaurant down the mountain. My takeout arrived, but I wasn't in the room at the moment. I told the front desk I'd deliver it in five minutes. Three minutes later, I returned to the room to find a robot waiting at the door—I was helpless. The front desk really seems like a makeshift operation. I found a huge ant on the bed. The doorman, cleaning lady, and restaurant staff were all very friendly. I've also seen several complaints about the front desk on Xiaohongshu (a Chinese social media platform). It hasn't improved after all this time; maybe the front desk staff are all people with connections.

After a long and tiring journey, I was just looking for a place to rest, but this hotel ended up being a wonderful surprise. As soon as I arrived in the lobby, the front desk staff were incredibly gentle and efficient with the check-in process, no tedious waiting at all. They even thoughtfully provided information about local attractions with a warm smile, instantly making me feel refreshed from my travels. The room's cleanliness was impeccable; the bedding was soft and fluffy, the bathroom had a separate shower and toilet, hot water was consistent and plentiful, and the amenities were clean and well-stocked. Every detail showed great care. I had a last-minute request during my stay, and the staff responded quickly with service that was just right – enthusiastic without being intrusive. The location is excellent, the facilities are top-notch, and the service is genuinely warm and authentic, not at all perfunctory. Next time I'm in the area, this will definitely be my first choice again. I wholeheartedly recommend it to all fellow travelers!

Facilities: The parking lot is large and the parking is very convenient. There is also a swimming pool gym for free. The experience is Hygienic: The room is very clean and there is no smell in the room Environment: The surrounding environment is particularly good, the air is fresh Service: The front desk service is very good and the service is very thoughtful.

It is very close to Guanzhi Mountain Scenic Area, and you can even see the hotel on the mountain. Very distinctive architecture, great environment, very suitable for vacation ⛱️ The only drawback is that the water pressure in the shower room is average. Everything else is great🦎 Suitable for relaxation, retreat and meditate Facilities: Very good, the room is large Sanitation: OK, it can be kept fresh and clean even on rainy days Environment: Very good, I feel full of energy after a good sleep, so comfortable Service: Very good, there are many activities for family tours during the May Day holiday 🍵Lush and beautiful

The room is new and nice. The hotel is very big and has convenient parking and transportation. There is an electric shared car in front of the hotel. It is very convenient to go to the core scenic spots and ride a shared car. But the breakfast really does not match the price of more than 800 yuan. It may be because the hotel is full during the National Day. It was almost eight o'clock in the morning and there was no place to sit, and there were only a few stir-fried dishes and there was not much to eat. The late night snack the next day was a little better than breakfast.

The first feeling of staying is spacious, the lobby lounge area is well laid out, and there are many rest areas. The check-in staff is professional and efficient, and the processing speed is very fast. The overall environment of the hotel is particularly good, surrounded by green plants, like a garden. Especially at night, the hotel is close to the local park, the bridge is flowing, the scenery is beautiful, it is very worthy of praise! The second is that the supper is great! There are many special snacks! The environment is also clean and tidy! Service attitude is very warm! like!

This is a great place for a holiday getaway. Since it's been around for a while, there are many newer places nearby, so it's not too crowded. It's perfect for those who want to relax during the National Day holiday. The service attitude is excellent, and they respond promptly. There are many play areas for children, and they are open until 9 PM, which is super friendly. It's highly recommended for those coming from a bit further away!