5-Star Hotels in Amman

It was a wonderful hotel. The area is safe, and there are supermarkets and easy places to eat nearby, making it very convenient. The best thing about it was that there was free laundry (you could even use liquid detergent for free). The views from the pool and rooftop were amazing, and the night view was also beautiful. The gym was easy to use. The staff were all very kind, and I had a very pleasant stay.

An overall enjoyable stay at the Ritz-Carlton Amman, but there’s certainly room for improvement. Pros: - Rooms are enormous, and incredibly comfortable, with a good modern TV that allows streaming from your phone and a lovely rain shower. This really is the major highlight. - Legend’s bar is very fun. Cocktails may be a bit lacklustre, but the massive screens, live music, and golf and racing simulators more than make it a great bar. - The Lebanese restaurant was delicious, and definitely a great choice for dinner. - Breakfast when available is very solid but not amazing (see the cons for more info). - Hotel location is far from downtown, but next to all the other major hotels with good access to restaurants. - Staff are courteous and helpful for the most part. Cons: - The breakfast restaurant is far too small for the size of the hotel. I had breakfast paid for, but missed it twice due to the restaurant being full. This really needs to be amended because the hotel itself was not even full. If you cannot attend the capacity of your hotel, this is a deep issue. Breakfast was solid, but still it was small compared to other 5 star establishments. - New Year’s Eve was due to be the highlight of our stay, but we were left massively underwhelmed. We booked a table at Roberto’s, but despite being seated by 22:20, it took until 23:00 to get our appetisers, and we had not even had our main courses by the time the New Year came. This is unacceptable. - A small but necessary point, in general the cleaning was fine, but one day we returned to the hotel at 16:40 to find we still had not had our room made up. We had to request this. I expect far more from a 5 star establishment, and the fact that I’m not sure we would have received a cleaning without our request is concerning. Overall, I’m happy with my stay. I still think the Ritz-Carlton Amman is probably the best hotel choice in Amman, but it leaves a lot to be desired. My review and rating reflects how I feel based on competing hotels in the area.

I was extremely dissatisfied with the hotel. Firstly, no one warned me that renovations were underway. Secondly, you have to make a huge fuss to get through to reception. Only after you ask for a refund and plan to move to another hotel will they offer you a quieter room and stop the renovations!!! 😡 I called reception and asked to change rooms because it was very noisy. I'd been on flights for several days and was planning to finally get some sleep. They promised to check with the receptionist and call me back, but no one ever did. The noise from the renovations was so loud, it was like someone was literally drilling and breaking concrete over your head. I went down to reception and asked for a refund so I could go to the Hilton and relax there. The hotel was required to inform guests about the renovations, but they didn't. They were undergoing a full-scale renovation on a certain floor, and no matter where you were moved, the sounds would reach every room!! Only after I demanded to cancel my reservation and move out of this hotel did they stop the entire renovation process. My refund and cancellation request were REFUSED! They told me to contact the aggregator I booked with. I wrote to trip.com and submitted a cancellation request with a refund, which the hotel itself again happily rejected! I received no compensation or refund from the hotel, and what's more, they didn't bother to apologize in any way. A hotel of this caliber with such disgusting service is simply disgraceful. After the noises of renovation stopped, I went to bed, and then my neighbors' wild adventures began again. It felt like a ******* was located in the room above... As for the furniture, it was quite outdated. It was clean, but it felt as if everything, from the closet to the glass in the bathroom, had been from a bygone era. The only thing I'm grateful for is the girl who greeted me upon check-in. I'm incredibly grateful for her compassion and understanding. If it weren't for her, my entire experience at this hotel would have been extremely negative. It's only because of her that I'm giving the service a 4 instead of a 1!

The hotel is amazing , very clean everywhere , I disliked that they don’t have reserved areas for smokers everybody smokes anywhere they feel is a good spot for it , not thinking in people that we don’t smoke including little kids , it will be nice if they enforce smokers to smoke on designated areas and not inside restaurants and bars , I ate at 5 de mayo restaurant ( as a good Mexican lol ) not well convenced that I was going to find good Mexican food , I was wrong I gave my congratulations to the stuff and chef the food was amazing and so the drinks , I drank a Paloma a typical Mexican drink base with tequila , squirt ,grapefruit juice , lime juice over salty ring glass , Tequila used on my drinks was Don Julio , All stuff from valet parking to receptionists and in general were super friendly I definably recommend this hotel if you are visiting Amman Jordan or

The service and location were truly exceptional. The breakfast offered a wide variety of delicious options. Our room was clean and comfortable, with the minor exception of a broken desk chair. The heating in the floor was not operational, so we were provided with an electrical heater, which was a little noisy. Overall, our experience was positive, though I had anticipated a slightly more refined accommodation experience from a five-star hotel. I understand that it is not peak season, and despite this, I would still recommend it.

The hotel was great, the rooms were very large and clean, the bed was most comfortable. The pool service could not be better, and the hotel food was great, the terrace bar was phenomenal, 100% recommended. I would go back with my eyes closed. On weekends they have pool parties during the day, both for children and adults, with a DJ included. And with a lot of security, so you feel at home.

🍪 “Warm Welcome & Comfort at DoubleTree by Hilton Amman” 🏨 I stayed at DoubleTree by Hilton Amman from Wednesday to Thursday, and it was a short but truly pleasant experience. Right from check-in, the staff made me feel welcome with their signature warm chocolate chip cookie 🍪 — such a simple touch, but it set the tone for a great stay. 🛏️ The room was spacious, clean, and very comfortable, with everything I needed for a relaxing stay. The bed was especially cozy after a long day, and the overall atmosphere was quiet and restful. 🍽️ I had the chance to try the breakfast buffet, which offered a wide variety of local and international choices. Fresh, flavorful, and plenty of options to start the day right. 📍 The location is convenient — close to restaurants, shops, and a good base to explore Amman. Most importantly, the hospitality of the staff stood out. Everyone I interacted with was friendly, attentive, and made sure my short stay was enjoyable. ⸻ 🌟 Highlights: • Signature warm cookie at check-in 🍪 • Clean, spacious, and comfortable room 🛌 • Delicious breakfast buffet with variety 🍳 • Friendly and professional staff 🤝 • Convenient central location 📍 ⸻ Overall, DoubleTree by Hilton Amman made my quick stay in the city very comfortable and welcoming. I’d definitely come back for a longer visit next time! #DoubleTreeAmman #HiltonHospitality #AmmanStay

My stay at the Sheraton Amman was fantastic! The staff were incredibly welcoming and attentive, and the room was spacious, clean, and comfortable with stunning city views. The breakfast buffet was delicious, and the location was perfect for exploring Amman. Highly recommend for both business and leisure travelers—I can't wait to return!

The issue this hotel has many locations buildings at the same area and its not clear in which building you will stay and you have to run from one to another to find your building

Great stay with excellent service I recently stayed at the Mövenpick Hotel Amman and was thoroughly impressed with the level of service and overall experience. From the moment I arrived, the staff were welcoming, attentive and always ready to help with a smile. The reception team were efficient at both check-in and check-out, making the whole process smooth and hassle-free. The room was well-appointed, clean and comfortable, offering a great blend of modern amenities and a relaxing ambience. I particularly appreciated the quality of the bedding, which ensured a restful night's sleep. The housekeeping team did an exceptional job of maintaining the room throughout my stay. Dining at the hotel was also a pleasant experience. The breakfast buffet offered a wide selection of international and local dishes, all freshly prepared and beautifully presented. The restaurant staff were courteous and attentive, making the dining experience even more enjoyable. The hotel's location is another strong point - convenient for both business and leisure travellers. In addition, the facilities, including the fitness centre and swimming pool, were well maintained and added to the overall positive experience. Overall, the Mövenpick Hotel Amman is an excellent choice for anyone visiting the city. With its exceptional service, comfortable accommodation and convenient location, it certainly lives up to the Mövenpick standard. I would be happy to stay here again and recommend it to others.