Jl. Waspada No.58-60, Bongkaran, Kec. Pabean Cantikan, Surabaya, East Java, 60161, IndonesiaView Hotel Details
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Pop! Hotel Stasiun Kota Surabaya Guest Reviews
4.5/5
Great
176 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(176)
Positive reviews(172)
Reviews with photos/video(71)
Awesome stay(41)
Clean and tidy(22)
Great service(20)
Great location(14)
Convenient location(9)
Negative reviews(4)
Anonymous User
Pop Room
Stayed in Jul 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Jul 17, 2024
Good location in Surabaya, but room not too properly clean & bathroom amenities just toothbrush only. All staff was very friendly and food also great.
Revaleri
Pop Room
Stayed in Sep 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Clean room. Nice staff. Nice place. Love this hotels. Thankyou
Vixie
Pop Room
Stayed in May 2024
Solo travelers
21 review
4.7/5
Amazing
Posted on May 19, 2024
Nice hotel, very close to Pasar Atom and Kya Kya. But the traffic around makes it a bit difficult to cross the street.
Friendly staffs, clean room. Quite spacious.
Response from Property: Dear Mrs. Vixie
Warm Greetings from POP! Surabaya City Station Hotel,
Thank you again for choosing POP! The City Station Hotel is a place for accommodation and events while in Surabaya, and Mrs. Vixie took the time to share her experiences and good impressions that she got while at our Hotel.
We believe that the positive reviews given can fuel our and our team's enthusiasm to maintain the quality of service and cleanliness of our hotel for all guests.
Thank you once again and hopefully we can serve Mrs. Vixie again when she visits the city of Surabaya.
Regards,
Satriani M. DAMANIK
Hotel Manager
Achmad Faruk
Pop Room
Stayed in Jul 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on Jul 4, 2024
lumayan
Anonymous User
Pop Room
Stayed in Jun 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jul 1, 2024
One thing I love about this place is its easy-to-reach location. Hope they can improve for the amenities.
Response from Property: Dear Our Valued Guest,
Warm greetings from POP! City Station Hotel, Surabaya.
Thank you for choosing POP! City Station Hotel as an accommodation option while traveling in Surabaya and take the time to give us a review.
We apologize if there are things that are unpleasant and do not meet your expectations during your stay at our hotel.
It will be our focus to always provide the best service that can make the experience meet your expectations
Hopefully we can serve you during your visits or activities in this city of heroes in the future.
Regards,
Satriani M DAMANIK
Hotel Manager
musashi
Pop Room
Stayed in Apr 2024
Couples
5 review
4.0/5
Very Good
Posted on May 4, 2024
Good hotel near pasar atom, itc n ampel. Clean n nice. Many shopping places.
Guest User
Pop Room
Stayed in Feb 2024
Couples
76 review
4.5/5
Great
Posted on Feb 25, 2024
Very nice stuff, good destination. Recommend to everyonefor several days in Surabaya
Krismonichaa
Pop Room
Stayed in Nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 2, 2023
good place
Response from Property: Dear Our Valued Guest, Poppin' greetings from POP! Hotel Stasiun Kota Surabaya, Thank you so much for staying at POP! Hotel Stasiun Kota Surabaya, and leave great rating about our hotel. We're so glad to read this for the valuable rating and to know you have best experience during your stay with us. We do appreciate for enjoy all the facilities at our Hotel. Will gonna share this rating to all POP! Champs and can be encourage us to have more maintain the consistency for cleanliness and service. Again, thank you and looking forward to welcome you in the next future. Have a Poppin' Day, Satriani M. DAMANIK Hotel Manager
Jarref86
Pop Room
Stayed in Dec 2023
Travel with friends
73 review
3.2/5
Posted on Jan 26, 2024
Average hotel with a complete amenities to stay for a night or two. Overall it was an OK stay.
Response from Property: Dear Our Mr arref, Warmest regards from POP! Hotel Stasiun Kota, Surabaya. Thank you for staying with us and also your feedback for our property. We are glad we could hear our guest input for our improvement, we do apology for the inconvenience things that might not met your requirement. we have note this and deliver to concern department. Again thank you for valuable feedback and hope we could serve you again in the near future. Best Regards Satriani M. DAMANIK Hotel Manager
Guest User
Pop Room
Stayed in Sep 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Sep 29, 2023
Good plece
Response from Property: Dear Sir/Madam Guest,
Warm Greetings from POP! Surabaya City Station Hotel,
Thank you again for choosing POP! City Station Hotel as a place to stay while in Surabaya, and please take the time to share your experiences and good impressions while staying at our Hotel.
We have also conveyed this review to the relevant departments so that future improvements can be made so that Mr/Mrs
can provide better value than now
Thank you once again and hopefully we can serve you again when you visit the city
Surabaya.
Regards,
Satriani M. DAMANIK
Hotel Manager
Daniel
Pop Room Smoking
Stayed in Sep 2023
Solo travelers
6 review
2.7/5
Posted on Oct 1, 2023
Clean room and good location. But lack of amenities also service is bad. Be careful if you choose somking room even if you already paid extra. Hotel with charge you again at site.
Response from Property: Dear Our Valued Guest,Warmest regards from POP! Hotel Stasiun Kota, Surabaya.Thank you for staying with us and also your feedback for our property. We are glad we could hear our guest input for our improvement, we do apology for the inconvenience things that might not met your requirement. we have note this and deliver to concern department. Again thank you for valuable feedback and hope we could serve you again in the near future.Best RegardsSatriani M. DAMANIKHotel Manager
Daniel
Pop Room Smoking
Stayed in Sep 2023
Business travelers
6 review
3.5/5
Posted on Oct 6, 2023
Only one receptionist serving many guest, takes time to check in or check out.
Response from Property: Dear Our Valued Guest,Warmest regards from POP! Hotel Stasiun Kota, Surabaya.Thank you for staying with us and also your feedback for our property. We are glad we could hear our guest input for our improvement, we do apology for the inconvenience things that might not met your requirement. we have note this and deliver to concern department. Again thank you for valuable feedback and hope we could serve you again in the near future.Best RegardsSatriani M. DAMANIKHotel Manager
Mike12
Pop Room
Stayed in Dec 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 16, 2023
Amazing hotel. Good location and great services
Response from Property: Dear Our Valued Guest, Poppin' greetings from POP! Hotel Stasiun Kota Surabaya, Thank you so much for staying at POP! Hotel Stasiun Kota Surabaya, and leave great rating about our hotel. We're so glad to read this for the valuable rating and to know you have best experience during your stay with us. We do appreciate for enjoy all the facilities at our Hotel. Will gonna share this rating to all POP! Champs and can be encourage us to have more maintain the consistency for cleanliness and service. Again, thank you and looking forward to welcome you in the next future. Have a Poppin' Day, Satriani M. DAMANIK Hotel Manager
agnes dee
Pop Room
Stayed in Oct 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Oct 16, 2023
Pop oke, ada guling bikin bobo makin nyenyak ❣️
Guest User
Pop Room
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 7, 2023
worth it bangeettt paadahal ga mahal❤️
Response from Property: Dear Our Valued Guest, Poppin' greetings from POP! Hotel Stasiun Kota Surabaya, Thank you so much for staying at POP! Hotel Stasiun Kota Surabaya, and leave great rating about our hotel. We're so glad to read this for the valuable rating and to know you have best experience during your stay with us. We do appreciate for enjoy all the facilities at our Hotel. Will gonna share this rating to all POP! Champs and can be encourage us to have more maintain the consistency for cleanliness and service. Again, thank you and looking forward to welcome you in the next future. Have a Poppin' Day, Satriani M. DAMANIK Hotel Manager