Suzhou Central Hotel

Suzhou Central Hotel Reviews

Suzhou Central Hotel

Gusu District, Suzhou, Jiangsu, ChinaView Hotel Details
Suzhou Central Hotel
Suzhou Central HotelSuzhou Central HotelSuzhou Central Hotel
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Suzhou Central Hotel Guest Reviews

4.7/5
Outstanding
2959 review
Verified reviews
Location4.8
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(2959)
Positive reviews(2887)
Reviews with photos/video(848)
Classy environment(808)
Garden view(223)
Quiet & comfortable(215)
Delicious breakfast(176)
Friendly front desk staff(119)
Luxurious(63)
Located downtown(32)
Easy to call taxis(20)
Negative reviews(72)
Anonymous User
Elegant Queen Room
Stayed in Sep 2024
Couples
2 review
4.2/5
Very Good
Posted on Sep 21, 2024
This hotel has a very good view and good service crew.
Ian Kyen
Elegant Queen Room
Stayed in Oct 2024
Couples
15 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Clean n tidy
fergieyo
Standard Room (2 beds)
Stayed in May 2024
Family
19 review
4.7/5
Amazing
Posted on May 24, 2024
The staff services is very good and polite. Some of them can speak english and they are very helpul. Thank you for the hospitality.
Stan T.
Business Queen Room
Stayed in Oct 2023
Couples
16 review
5.0/5
Outstanding
Posted on Oct 26, 2023
Beautiful hotel, design is modern Chinese with a classical garden inside. Rooms are spacious with all the conveniences. It even has a Dyson hair dryer not seen in hotels costing many times more! Excellent value!
6/7
Response from Property: When I see you in Gusu, Xingfu will come before you. The hotel is close to Suzhou's four famous gardens, including the Lingering Garden, Humble Administrator's Garden, Canglang Pavilion and Lion Grove Garden. It is one of the city's landmark buildings and enjoys a strategic location. We look forward to your stay at Suzhou Central Hotel again in the near future.
Guest User
Elegant Queen Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Very nice hotel with good service and rooms
MMark
Standard Room (2 beds)
Stayed in Jul 2023
Family
24 review
3.5/5
Posted on Aug 9, 2023
New, big sized building. Actually most of the facilities are for a Convention hall. Everything was OK, but only OK - not more than that.
Response from Property: Thank you for choosing our hotel. We regret that not giving you an impressive experience. We will try our best and look forward to see you next time.
Anonymous User
Basic Suite
Stayed in Oct 2023
Business travelers
17 review
2.2/5
Posted on Oct 15, 2023
Stay was OK, though the hotel has nothing on site.
Guest User
Elegant Queen Room
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 30, 2024
The room is clean and comfortable, with an air purifier, a quiet environment, and good soundproofing. The breakfast is delicious, the Su-style noodles are delicious, and the pancakes contain meat floss, sausage, cucumber shreds, and carrots, which are delicious. The service is very good and they help with the luggage. The hotel garden environment is very beautiful.
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6/15
Yigeyigejiu
Elegant Queen Room
Stayed in Nov 2024
Travel with friends
16 review
4.5/5
Great
Posted on Nov 3, 2024
An old hotel in Suzhou, close to Guanqian Street, with many local snacks nearby, very convenient~ Many conferences and events are held here The hotel has been renovated, generally speaking it is quite good~ One disadvantage is that the attitude of the front desk is not very good In addition, at around 6 o'clock in the morning, you can hear the voice of the waiter's intercom in the corridor, which affects your sleep~
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6/7
Response from Property: Dear distinguished guest: Thank you for staying at the "Suzhou Garden Hotel" - Suzhou Center Hotel and for commenting on us. We are sorry for the unpleasant incident during your stay. We always regard the satisfaction of our guests as our greatest pursuit. We will continue to strengthen the training of our employees. Your feedback is our precious wealth. I hope you have the opportunity to stay in our hotel again and give us the opportunity to serve you again.
Bantaguozixin
Business Suite
Stayed in Oct 2024
Travel with friends
24 review
5.0/5
Outstanding
Posted on Oct 30, 2024
In the city center, it is very convenient to go anywhere. The room service is quite efficient, the management feels OK, the check-in was smooth, the impression was good, I will choose this hotel next time
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Response from Property: Green pines and bamboos are good guests, and bright moon and gentle breeze are old friends. We will continue to work hard to bring you a better service experience. Thank you again for your support and look forward to your stay at Suzhou Center Hotel again in the near future.
Guest User
Elegant Queen Room
Stayed in Oct 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Super satisfied, and the actual situation is more surprising than what you see in the pictures, and the cost performance is super high. This business trip with guests has received unanimous praise. I will continue to stay next time.
Original TextTranslated by Google
Response from Property: Green pines and bamboos are good guests, and bright moon and gentle breeze are old friends. We will continue to work hard to bring you a better service experience. Thank you again for your support and look forward to your stay at Suzhou Center Hotel again in the near future.
Guest User
Standard Room (2 beds)
Stayed in Oct 2024
Travel with friends
61 review
5.0/5
Outstanding
Posted on Oct 17, 2024
Special thanks to the handsome front desk guy Qiu Liang. Since three rooms were arranged on different dates, the front desk was considerate to consider the convenience of the elderly in and out, and reserved the next room in advance for the elderly who checked in later. He was attentive, considerate and enthusiastic. Five-star service
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hzcyzcy
Standard Room (2 beds)
Stayed in Oct 2024
Family
15 review
4.7/5
Amazing
Posted on Oct 19, 2024
I have always been impressed by your hotel, so this time when my daughter and her family came back from a long journey to visit Suzhou, I recommended them to stay here again. Everyone agreed that the hotel environment is comfortable and pleasant, the hygiene is good, the service is also good, especially the Mianzhifu soup noodles provided by the hotel can be compared with Songhelou!
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Response from Property: Green pines and bamboos are good guests, and bright moon and fresh breeze are old friends. We will continue to work hard to bring you a better service experience. Thank you again for your support. The magic of the hotel's Aozao noodles is in this bowl of soup. We have launched a room + Suzhou specialty Aozao noodles package on the platform. The dining location is on the second floor of the lobby building of Building 1 of the hotel. We look forward to your stay at Suzhou Center Hotel again in the near future.
Xiaorouduoduo
Elegant Queen Room
Stayed in Sep 2024
Couples
71 review
5.0/5
Outstanding
Posted on Sep 22, 2024
After watching Richie Jen's concert, I went straight to Suzhou and booked Suzhou Center Hotel. The hotel is great, with a garden-like environment, clean and quiet rooms, and close to the surrounding Guanqian Street and Shantang Street attractions. The breakfast is rich in variety, and a bowl of steaming hot Suzhou-style braised meat noodles with fried eggs is so delicious. I would like to especially thank the front desk ladies Xu Yuanxiao and Zhou Yao, because it was very late to arrive in Suzhou after watching the concert, and the ladies upgraded the room type for free. Thank you (*≧∪≦)🙏🏻
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6/12
Response from Property: When you come to Suzhou, you will see the apricots and blessings on the road. The hotel is close to the four famous gardens of Suzhou, namely, Lingering Garden, Humble Administrator's Garden, Canglang Pavilion and Lion Grove. It is one of the city's iconic buildings and has a superior geographical location. We look forward to your stay at Suzhou Center Hotel again in the near future.
Guest User
Standard Room (2 beds)
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The room was very clean and tidy, and very quiet. The most impressive thing was the warm and thoughtful service of the front desk manager Sun. When we left, he also gave us a small gift, which made us feel very warm. The breakfast was rich and tasted very good. The courtyard was very pleasant. The transportation was very convenient. I will stay here again in the future.
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6/7
Response from Property: It is the beautiful scenery of Jiangnan, and I am lucky to meet you again during the festive season. We always believe that "a gold cup or a silver cup is not as good as the reputation of the guests", and the satisfaction of the guests is our greatest pursuit. We look forward to your stay at Suzhou Center Hotel again in the near future.