1 Chome-6-9 Machiya, Arakawa Ward, Tokyo, 116-0001, JapanView Hotel Details
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Minn Machiya Guest Reviews
4.1/5
Very Good
63 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.1
Service4.1
Cleanliness4.2
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All reviews(63)
Positive reviews(20)
Reviews with photos/video(5)
Awesome stay(8)
Awesome rooms(5)
Negative reviews(3)
Guest User
Superior Room Sky Tree View (3 Beds)
Stayed in Jul 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 15, 2024
It’s suitable family tour, as big for 1-5 people staying around the holidays. You can see the Tokyo sky-tree tower from window view. And the apartment is quite clear and comfortable. We had a good vacation there.
Response from Property: Thank you for staying at Minn Machiya.We really appreciate your praise.We are looking forward to seeing you again.Minn Machiya Staff.
Henry
Standard Room (3Beds)
Stayed in Feb 2024
Family
1 review
1.0/5
Posted on Feb 13, 2024
Trip com isn’t helpful on this incident which I paid almost $1k+ for double booking for hotel stays!
Response from Property: Thank you very much for choosing to stay with us. We sincerely apologize for any inconvenience caused by the double booking.We take this matter very seriously and are working diligently to review and improve our system to prevent such issues from occurring in the future.We will do our utmost to meet your expectations, and we appreciate your understanding in this matter.We look forward to your continued patronage.
Guest User
Superior Room Sky Tree View (3 Beds)
Stayed in Oct 2024
Family
1 review
4.7/5
Amazing
Posted on Oct 11, 2024
It was a great help to have a pleasant trip.
Original TextTranslated by Google
Response from Property: Thank you for using Minn Machiya this time.
I am satisfied and above all.
I sincerely look forward to using it again.
ГараеваЕвгения
Moderated Room Sky Tree View (3Beds)
Stayed in Oct 2024
Family
1 review
4.0/5
Very Good
Posted on Oct 29, 2024
A huge plus - not far from the metro and cafes nearby, open until 23.30.
Excellent beds, comfortable, soft, excellent bed linen.
Simple check-in / check-out procedure
Of the minuses - it's time to do a general cleaning.
Very dirty walls, doors, cabinets and furniture. The microwave is all in grease - very unpleasant, in general - dirty, smells like sewage in the kitchen, the toilet is leaking. Dirty refrigerator. There is no outlet for the kettle (near the table), had to boil it on the floor. View of the tower - and the windows are dirty, nothing can be seen if they are not opened.
Do a better cleaning and everything will be fine. And deal with the smell of sewage, it smells very bad in the morning. Room 403
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Guest User
Superior Room Sky Tree View (3 Beds)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 8, 2024
The location is about 500 meters away from the subway station. The transportation is convenient, and there are many restaurants and convenience stores nearby. Three people booked a room with two double beds for 5 nights. When checking in, you can call the staff to guide you through the check-in procedure, which was completed in less than 20 minutes. The room is basically neat and clean, and it is very convenient to have a cooking stove and refrigerator. The soundproofing is somewhat poor, but maybe the occupancy rate is not high, so it was quiet during the stay. Since no one will clean this type of apartment during your stay, you have to maintain the cleanliness yourself.
The overall experience was very good and the beds were very comfortable. I will consider staying here again next time.
Original TextTranslated by Google
Response from Property: Thank you so much for being with us this time. All our staff are delighted to hear that you were satisfied with your stay. We look forward to using you again.
Guest User
Deluxe Room (4 Beds)
Stayed in Sep 2024
Family
2 review
4.5/5
Great
Posted on Oct 8, 2024
This hotel is my favorite in Tokyo. There is a parking lot on the premises, and you can easily find food and drink just a short walk from the hotel. If I could stay cheaper, I would choose this hotel every time.
Original TextTranslated by Google
Response from Property: Thank you very much for staying with us. All the staff are very happy that you were satisfied. We look forward to seeing you again.
Guest User
Deluxe Room Sky Tree View (4 Beds)
Stayed in Aug 2024
Family
1 review
4.2/5
Very Good
Posted on Aug 18, 2024
Although I wasn't able to stay long this time, the station was close, there were shops and convenience stores nearby, the room was clean and spacious, and the staff were available 24 hours a day. I'll definitely stay here again when I come to Tokyo! Thank you!
Original TextTranslated by Google
Response from Property: Thank you very much for staying with us. All the staff are very happy to receive your compliments. We look forward to seeing you again.
Guest User
Superior Room Sky Tree View (3 Beds)
Stayed in Jan 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Jan 19, 2024
It is not near a tourist area, but it is a rare large house in Japan and is an apartment hotel. The wifi in the room didn't work. The only place where it crashed was because it was used on a business trip, so it was very crashing. Can see the sky tree
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our facility. We are very pleased to receive your compliments.We apologize for the inconvenience caused by the Wi-Fi problem during your stay. We are currently working to determine the cause of the problem and resolve it as soon as possible. Unfortunately, we are unable to immediately identify the root cause of the problem, so we are taking some time to address the issue. We appreciate your understanding.We look forward to serving you again.
May
Moderated Room Sky Tree View (3Beds)
Stayed in Jan 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 17, 2024
The accommodation in the apartment felt like coming home. It was very clean. I didn't understand the check-in method at first, but the online staff helped me check in. The password lock made me feel safe. The dormitory is very well furnished and the bed is very comfortable. It only takes five minutes to walk to the subway, and there are many convenience stores and restaurants nearby. It is worth staying again.
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6/8
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
Guest User
Superior Room Sky Tree View (3 Beds)
Stayed in Nov 2023
Travel with friends
19 review
4.7/5
Amazing
Posted on Dec 5, 2023
The environment and location of the accommodation are pretty good. The rooms are also large. The only small drawback is that the hotel has no one at the front desk. When I arrived, I couldn't figure out how to check in and couldn't find anyone. Later, a staff member showed up but didn't give me a check-in. If you check in early, you won't be able to send your luggage.
Original TextTranslated by Google
Response from Property: Thank you for staying at Minn Machiya.We are looking forward to seeing you again.Minn Machiya.
MING YIN
Superior Room Sky Tree View (3 Beds)
Stayed in May 2024
Family
6 review
2.7/5
Posted on May 25, 2024
The room is quite big and the neighborhood is quite quiet
It's a pity that there is a washing machine but no clothes dryer
Original TextTranslated by Google
Response from Property: Thank you for staying at Minn MachiyaWe are looking forward to seeing you againMinn Machiya
Anonymous User
Superior Room Sky Tree View (3 Beds)
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 22, 2024
We are a family of three. It is rare to book a room for three people. It is a very nice room and the transportation is very convenient.
Original TextTranslated by Google
Response from Property: Thank you for staying at Minn Machiya.We really appreciate your praise.We are looking forward to seeing you again.Minn Machiya.
Guest User
Superior Room Sky Tree View (3 Beds)
Stayed in Feb 2024
Family
6 review
1.0/5
Posted on Feb 21, 2024
Poor sound insulation. There is no front desk staff. There is a person on duty behind the small door. The location is like a slum in Tokyo. The station is far away. Definitely not recommended.
Original TextTranslated by Google
Response from Property: Thank you for staying at Minn Machiya.We apologize for any inconvenience caused to you.We hope to have the pleasure of welcoming you back soon.Minn Machiya.
CHING HUI
Standard Room (3Beds)
Stayed in Jun 2024
Family
2 review
4.5/5
Great
Posted on Jun 13, 2024
Transportation, food, and shopping are all very convenient
Original TextTranslated by Google
Response from Property: Thank you for staying at Minn Machiya.We really appreciate your praise.We are looking forward to seeing you again.Minn Machiya Staff.
Guest User
Deluxe Room Sky Tree View (4 Beds)
Stayed in Jan 2024
Family
2 review
4.5/5
Great
Posted on Jan 21, 2024
We were not allowed to move in until 12 noon and were asked to check out at 10 a.m.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,