Hilton Paris Charles de Gaulle Airport Guest Reviews
4.2/5
Very Good
231 review
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Verified reviews
Location4.3
Amenities4.2
Service4.1
Cleanliness4.3
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All reviews(231)
Positive reviews(201)
Reviews with photos/video(44)
Convenient location(50)
Close to airport(47)
Easy to get around(46)
Awesome rooms(37)
Awesome stay(28)
Clean and tidy(25)
Friendly owner(20)
Large rooms(15)
Negative reviews(30)
Guest User
Standard King Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Close to Terminal and the chech in process was smooth. The room is spacious, a decent Hilton hotel, not like other airport hotels. On the night I stayed, there was a wedding and guests taking photos
Guest User
Standard King Room
Stayed in Nov 2024
Travel with friends
6 review
4.0/5
Very Good
Posted on Dec 15, 2024
Very nice hotel and good service, breakfast was decent too !
Guest User
Standard King Room
Stayed in Apr 2024
Couples
30 review
5.0/5
Outstanding
Posted on May 4, 2024
The hospital location is very good. I arrived at terminal 1 of CDG , then took airport train to Terminal 3 , walked out of the building , the hotel is in front of you and only 5 minutes walking distance. RER B train station is at terminal 3. The next day , I bought one day pass for 22.60 euro at ticket window next to supermarket, took RER B train to Chatelet station in 30 minutes.
HYEJEONG
Standard Twin Room
Stayed in Mar 2024
Family
2 review
1.0/5
Posted on Apr 15, 2024
Pls help me. Pls
I am a customer who use it to room 242 on April 13 and checked out at 8 a.m. on April 14
(I put room card in the check-out box).
(I registered my room as Jua Shin).
When I finished immigration at the airport at 10 a.m., my daughter cried and cried a lot saying that she left the Pandora blacelete next to the bathtub.
At 10 a.m., it was enough time to find the bracelet I left behind because it was still before the staff cleaned it. I don't understand that I haven't found the bracelet yet
I called the hotel immediately and the person in charge told me to request it by e-mail, so I called and sent e-mail several times yesterday and today,
Mail address is duty.manager@hiltonchalresdegaulle.com
but I didn't hear any answer.
It is a precious bracelet that I can't make up for the price of my memory that I bought and saved every time my daughter has 2 years of pocket money. Please find it. It is very painful to see my daughter crying even after coming home. Please help me.
Pls sens my email ( ***************** or *****************)
Joseph
Standard King Room
Stayed in Feb 2024
Business travelers
4 review
3.0/5
Posted on May 15, 2024
Location is very isolated and night time the path to hotel is hard accessible in the dark , can see the rats around the area
Guest User
Standard Twin Room
Stayed in Mar 2024
Family
4 review
4.7/5
Amazing
Posted on May 23, 2024
Rather grand for an airport hotel. Easily accessible with large clean rooms.
Guest User
Standard King Room
Stayed in Dec 2023
Solo travelers
1 review
3.2/5
Posted on Jan 22, 2024
Was quite surprised to be asked for a deposit of 100 euros when I arrived, since I had already paid the full booking ahead. My booking was for a room including breakfast. On departure, I was refunded only 67 euros and told by the staff that I had to pay a supplement for breakfast which didn't make sense?
Also the shower water was not warm, almost cold - left me shaking for hours, not very convenient for winter in Paris.
Hope you will consider my feedback xx
Bernard
Standard King Room
Stayed in Dec 2023
Business travelers
12 review
4.0/5
Very Good
Posted on Feb 9, 2024
Is a typical deluxe hotel but location will be great if you are attending trade show nearby or on an early flight out like I do in this trip. Reception services is so so but conceige staff is great!! Would come back to this again for the location and conceige services.
cc
Standard King Room
Stayed in Dec 2023
Couples
13 review
5.0/5
Outstanding
Posted on Jan 8, 2024
Was initially given a wrong room but was quickly verified to be wrong room number. Spacious room with ample space to pack our luggages. Comfortable bed which I fell asleep quickly.
Wei Sheng
Standard King Room
Stayed in Nov 2023
Couples
1 review
4.2/5
Very Good
Posted on Feb 25, 2024
Walkable from the RER B station and CDGVAL. For some reason, the rate at Trip is like almost half price than other sites so I just booked it. Front desk recognised my HH Gold and gave me lounge access but no points or nights clocked.
Mingzhou
Standard King Room
Stayed in Nov 2023
Couples
10 review
4.0/5
Very Good
Posted on Mar 12, 2024
I love this hotel so much. The location is right next to the airport Terminal 3. The staff are very nice and professional. Only the thing they requested the deposit 100$ per night makes me feel not satisfied.
Guest User
Executive Plus Twin Room (with Access To Executive Lounge)
Stayed in Jan 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Apr 8, 2024
Good location and nice service with lovely team. Breakfast is satisfatory.
Guest User
Standard King Room
Stayed in Dec 2023
Couples
6 review
5.0/5
Outstanding
Posted on Feb 8, 2024
Amazing hotel, great staff nothing to complain about. Will go back again.
Salim Daccache
Standard King Room
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 10, 2024
excellent hotel! like the wine! it becomes very good with the time
Anonymous User
Standard King Room
Stayed in Aug 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on Sep 29, 2023
really great access from the airport! the room was more spacious than the picture, had a comfortable time!