To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.6
Service4.1
Cleanliness3.9
Filter by:
Sort by:
All reviews(25)
Positive reviews(22)
Reviews with photos/video(7)
Awesome stay(5)
Great service(5)
Amenities were average(3)
Negative reviews(1)
okidoki79
Standard Single Room, 1 Bedroom
Stayed in Aug 2024
Solo travelers
1 review
3.5/5
Posted on Aug 17, 2024
Support form reception was really nice!
They prepared lunch box for early check out.
Guest User
Standard Single Room, 1 Bedroom
Stayed in May 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on May 29, 2024
The location is situated in a very nice location. The Receptionist are very nice and friendly.
Dewodelvxingriji
Twin Room
Stayed in Jun 2023
Travel with friends
27 review
4.2/5
Very Good
Posted on Jun 28, 2023
Loyal House Hotel has an old hotel and a new one (ii). This is the old one.
Service was perfect: Very passionate and hospitable, basic English, taxi booking service provided.
Room was generally okay. Rate: 8 out of 10. Hot water 7/24 supply. Air conditioner equipped. Has a window. Carpet was a little bit dirty but acceptable. My room has a smell but the smell goes if window opened. Free bottled water for 2.
Location: Close to city center. A 15-20min walk distance. About 1h car drive to the new airport (traffic is soooo congested in Ulaanbaatar).
! There are two airports in use in Ulaanbaatar right now. The old one is NOT for civil use anymore so remember go to the right one!! Leave at least 3 hours for your trip to the airport, and even more when far away or at rush hours.
Minn Nasbhissa
Family Room
Stayed in Jul 2023
Family
16 review
4.0/5
Very Good
Posted on Jul 31, 2023
Overall is ok.
Value of money and good location.
Good breakfast and delicious
CHIE MITSUI
Standard Single Room, 1 Bedroom
Stayed in May 2024
Solo travelers
10 review
3.7/5
Posted on May 5, 2024
The water pressure was low, so it was difficult to take a shower, and the room carpets and walls were worn because the building is old, but it was kept clean and the spacious layout made it a comfortable stay. I was surprised that breakfast started at 9:30. The hotel staff were kind and tried to communicate with us even when they couldn't speak English.
There was also an Irish pub on the first floor, so it was convenient to have a drink there and then go back to your room.
There were convenience stores, fast food restaurants, and Japanese food chains in the neighborhood.
Original TextTranslated by Google
Guest User
Twin Room
Stayed in Apr 2024
Business travelers
10 review
4.2/5
Very Good
Posted on Apr 14, 2024
Breakfast is a simple set meal provided from 9 to 10 am, 3 km from Genghis Khan Square. The facilities are relatively old, the wireless signal on the floor is unstable, and the network is often disconnected at night.
Original TextTranslated by Google
Guest User
Standard Single Room, 1 Bedroom
Stayed in Sep 2024
Solo travelers
19 review
4.7/5
Amazing
Posted on Sep 6, 2024
Breakfast was served from 8:00 to 10:00 during this time of year. It seems that sometimes it can be delayed to 8:20. I heard that Ulaanbaatar often has power outages, and this hotel also had a power outage for about two hours in the afternoon, and sometimes I had to go up the stairs to my room.
It's close to Narantzul Bazaar. It's about a 30-minute walk from Sukhbaatar Square.
Original TextTranslated by Google
Guest User
Basic Tiple Room
Stayed in Apr 2024
Business travelers
3 review
3.7/5
Posted on Apr 14, 2024
The shower water pressure needs to be increased, the accommodation environment is quiet, the breakfast is good! There is also a Chinese restaurant, and the supporting services are very satisfactory!
Original TextTranslated by Google
JUNG YEUL
Twin Room
Stayed in Aug 2023
Travel with friends
3 review
3.5/5
Posted on Aug 17, 2023
1. Location: About 4km from Sukhabart Square (Statue of Chinggis Khan)
Within 1km from Narangtol Market.. 2km from E-Mart 3rd store
It is about 2.5km away from the Embassy of the Republic of Korea, so there is severe traffic congestion.
Given the traffic conditions in downtown Ulaanbaatar, it might be a bit difficult, but on foot
It is located at a level where sightseeing is possible.. (It is not as good as the 5-star hotel Blue Sky or Shangri-La Hotel, but
I don't think it's bad for a mid-range hotel location)
2. Facilities: As with most mid-range hotels, the hotel's facilities are
It is slightly outdated, PUB on the 1st floor, and a pool and pool room on the 4th floor.
There is a light, and the pub on the first floor is used as a restaurant serving breakfast.
Yes.. Due to the hot water facility construction at the time of our stay
There was a limited supply of hot water only in the morning and evening.
There was a problem with the hot water shower due to rust, but the construction was completed
It is unknown whether..
3. Breakfast: some bread..vegetables like cucumbers and tomatoes..sausages..fried eggs
Simple breakfast menu such as boiled eggs.. Depending on the number of guests
Served buffet style or as a menu selection
Breakfast time starts from 8:00 to 8:30 in the morning and lasts about an hour.
4. Service: Reception staff are all friendly and communicate in English
There are people who can speak Korean, but they will soon return to Korea.
Since you said you are going in, will you be able to communicate in Korean in the future?
unknown
5. Surrounding environment: There are Lotteria kfc Pizza Hut and Korean restaurants nearby.
Opposite the hotel is the central mall, supermarket and local
Fast food restaurants (like Korea's Gimbap Heaven?) and traditional markets
There is a Narangtol market (it is a fairly large market and sells various products such as clothing, tableware, stationery, etc.)
Original TextTranslated by Google
Guest User
Business Double Room
Stayed in Mar 2024
Business travelers
10 review
3.7/5
Posted on May 22, 2024
The facilities are relatively old and cannot be compared with those in China.
Original TextTranslated by Google
Weiweiyinbao
Business Double Room
Stayed in May 2024
Couples
7 review
4.5/5
Great
Posted on May 10, 2024
All aspects of the service are quite satisfactory. Recommended!
Original TextTranslated by Google
sonic74
Standard Single Room, 1 Bedroom
Stayed in May 2024
Couples
15 review
3.5/5
Posted on May 17, 2024
Feels too old and worn for the price and needs renewal
Original TextTranslated by Google
Guest User
Twin Room
Stayed in Aug 2023
Solo travelers
15 review
1.0/5
Posted on Aug 19, 2023
The worst hotel in UB! Old hardware or poor facilities are not the point. It is understandable that it is slower when checking in because the front desk is an old man. Check out was at 12 o'clock. When it was almost 11:50, a woman suddenly opened the door and broke in, urging me to check out. Although I was shocked, I tried to keep smiling. Fortunately, I was ready to go out and was not naked. When I took the last three minutes to double check that I hadn't missed anything, the woman knocked on the door again, at 11:54!
I thought this was the worst experience, but in the afternoon, I stayed for two and a half hours to take a taxi to the train station. The front desk dawdled for half an hour and couldn’t get a taxi. It was nearly four o’clock when they said that their hotel’s car would take me to the train station. Go, but the fare is three times the market price, which is no problem, and I still missed the train in the end, and then I spent 1,000 RMB in taxi money to chase the train, and when I was most desperate, I called the hotel, Actually hung up on me directly!
Please avoid this hotel, the kindness and beauty of the Mongolian people have been ruined by them, the worst experience in life.
Original TextTranslated by Google
Guest User
Business Double Room
Stayed in Aug 2023
Business travelers
1 review
3.7/5
Posted on Aug 7, 2023
The location is very good. It's an older hotel, so the cleanliness is a bit lacking. However, the breakfast is very clean and very tasty. It's quiet.
Original TextTranslated by Google
Guest User
Twin Room
Stayed in Jul 2023
Travel with friends
40 review
5.0/5
Outstanding
Posted on Aug 3, 2023
Mongolians have breakfast very late, we have to drive to Lake Khuvsgul early, but the service of the restaurant is still OK, let us get sandwiches in advance.