Melia Valencia

Suitable for business trips

This is my first time staying at MELIA, and it should be the last time I choose the MELIA brand. I was speechless when checking in. The front desk saw that I had a Chinese passport and asked me if it was my first time staying at MELIA. I said yes, and then inexplicably, without explaining to us, he went to handle other check-ins next door, and then someone else came to handle it. The worst thing is that the hotel sells connecting rooms separately, which are so-called supreme rooms. The two rooms are separated by a door, and the sound insulation of the room is very poor. I was woken up by the party next door to the connecting room at 3 am. I went to the front desk to negotiate a room change. The front desk lied that I booked a high-level room and could not change to a low-level room. They also said that this room type does not have non-connecting rooms, and I can only change to another connecting room. They also said that it was 3 am now, and the new neighbor next door should be asleep, not every neighbor of the connecting room has a party. I packed my luggage at 3am and moved to a new room. I found that my neighbor was coughing all the time. The next day, I went to the front desk to negotiate. The front desk refused to change the room to a non-connecting room. Finally, I complained to Melia headquarters and the front desk arranged a normal room for me. This hotel is speechless. I am very disappointed with Melia's service. If you are in a noise-sensitive area, don't choose the Supreme Room.

Very good hotel, big room, rich breakfast

The location and room of the hotel are good, but the faucet in the shower room only has a handheld shower head 🚿, and the water is a bit small.

The hotel is clean and comfortable, but the price is too high.