Top rated hotels in Vienna

Novotel Wien City
4.2/551 Reviews
Vienna City Centre
Stayed here in April 2023 with family. Wasn’t quite a 4 star category hotel as advertised but a good hotel in a very good location. Supermarkets and metro were very close and a 15-20 minute stroll brought you to the centre of town. The room itself was clean and the rain shower was great. The staff were polite and efficient but didn’t go out of their way to provide anything extra in terms of customer service. There was an unexpected heatwave while we were there when the temperatures suddenly soared to the early twenties. The room didn’t have working air conditioning and the window didn’t open, and despite asking the reception to help, they didn’t seem too interested in rectifying the issue, which made for two very uncomfortable nights in a very stuffy room. The bar was overpriced, charging 5 star prices for a powder-mix hot chocolate and a mid level wine. I would rate it 3.5 stars but as that rating is not available I’m choosing 3 stars as usual, because 4 stars on TripAdvisor is ‘very good’ and this hotel does not deserve that rating. It’s fine if you’re looking for a reasonable and central city hotel mainly to sleep in while being out all day. But that’s about it.
Novotel Suites Wien City Donau
4.6/576 Reviews
Everything about the hotel is just excellent. Off course the property lives up to its brand name. Location is very near to U Bhan, just 2 min walking. Beautiful surroundings with Billa super market just 50m from the hotel. The staff specially Miss. Teodara at the reception was really helpful. She guided us for our travel in Vienna besides helping me out of the by taking her time out for recovering a precious accessory i lost at the Airport. I owe much thanks to her for this besides being really nice for any thing asked. Definately on my list for my next trip
Novotel Wien Hauptbahnhof
4.6/5124 Reviews
Very convenient and clean. Quite close to Wien Hauptbahnhof within 1min walk, which is very convenient and easy to access for train riding to neighboring city or town like Hallstatt or Salzburg back and forth.

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