ShengDa International Hotel

ShengDa International Hotel Reviews

ShengDa International Hotel

Shengda shopping mall, Asean Street, Vientiane, LaosView Hotel Details
ShengDa International Hotel
ShengDa International HotelShengDa International HotelShengDa International Hotel
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ShengDa International Hotel Guest Reviews

4.3/5
Very Good
74 review
Verified reviews
Location4.4
Amenities4.4
Service4.2
Cleanliness4.4
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All reviews(74)
Positive reviews(66)
Reviews with photos/video(18)
Awesome stay(24)
Friendly owner(20)
Offers pick-up/drop-offs(7)
Classy environment(6)
Delicious breakfast(5)
Close to airport(5)
Negative reviews(8)
A
Deluxe Double Room
Stayed in Jan 2024
Family
22 review
1.0/5
Posted on Jan 30, 2024
Toilet full of cockroaches. Entire hotel full of cigarettes smell. The toilet window is transparent and how to stay with my family members? And during night full of mosquito. Bad front desk staffs as they received more than what is written in trip receipt. Even have outsider come in to my room and due to front desk allocate then to the room number. 厕所里全是蟑螂。整个酒店充满了烟味。洗手间窗户是透明的，如何与家人相处？晚上充满了蚊子。前台工作人员态度不好，因为他们收到住宿费比收据上写的多。即使有外人进入我的房间，由于前台分配了房间号。
Response from Property: Hello, distinguished guests! I'm really sorry because Vientiane has a subtropical climate and the average weather is around 38 degrees Celsius. Our hotel is regularly killing insects. I'm sorry again! If you didn't contact our hotel in time, we can change your room or waive your room fee for the day. Each floor of the hotel's public areas has dedicated waiters to clean it. What you said about the entire hotel smelling of cigarette smoke is really an exaggeration! Even deliberately discrediting the hotel, the bathroom has frosted windows so you can’t see inside. Also, you booked our deluxe king-bed room. Can you and your family live in a room with one bed? You were staying in a double room by yourself that day and deliberately came to discredit the hotel. Our Ctrip platform has the best price, including free fruit, free airport pick-up and late check-out at 2 o'clock. These are not available in offline bookings. ! As for what you said about an outsider entering your room, we checked the surveillance system that day and found nothing. We are really sorry for bringing you a bad experience!
Mr쏜 사랑찾아 십만리
Deluxe Twin Room
Stayed in Oct 2023
Solo travelers
4 review
3.2/5
Posted on Oct 7, 2023
The facilities were good and the Laotian staff were friendly, but since it was a smoking hotel, many Chinese people were smoking cigarettes everywhere, so the smell of cigarettes made it very difficult.
Response from Property: sorry, we will correct it immediately,welcome toyour next visit.
Anonymous User
Deluxe Double Room
Stayed in Aug 2023
Couples
305 review
5.0/5
Outstanding
Posted on Aug 11, 2023
The price very friendly, and the room is clean, and the bed so comfortable. The staff are nice
Response from Property: Thank you for choosing our hotel. We sincerely anticipate you a pleasant stay with us in next time!
Guest User
Deluxe Twin Room
Stayed in Jun 2024
Business travelers
16 review
4.8/5
Amazing
Posted on Jul 23, 2024
The room facilities are relatively new and it is close to the airport. They arranged pick-up and drop-off services. The guests are quite complex and diverse. I often see shirtless men not closing the door. In addition, the room hygiene is not proactive. It often takes two or three times to clean the room. I hope to strengthen training. Everything else is good.
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Guest User
Compound Deluxe Twin Room
Stayed in Feb 2024
Family
2 review
3.0/5
Posted on Feb 16, 2024
I made a reservation because it included airport pick-up, welcome fruit, and breakfast. I chose this hotel because it is far from tourist attractions but close to the airport. I made a pickup reservation in advance and received driver and vehicle information. However, there was no driver at the airport, and after calling the hotel 3 times, I was able to get a pick-up taxi after waiting 40 minutes. If you don't speak Chinese, you won't be able to communicate. If I had known it would take this long, I would have chosen a hotel close to the tourist attractions. The employee didn't say a word of apology. I couldn't even see the welcome fruit. The location is located in Chinatown. There is a large supermarket nearby. The room looked spacious and clean, but the bedding was not.
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Response from Property: I'm so sorry! Due to flight delays we were initially unable to pick up. sorry again! Welcome again next time. We will correct any mistakes. Thank you~
Guest User
Deluxe Twin Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 5, 2024
There is no problem in speaking Chinese. It’s good to be picked up at the airport. It’s a big hotel and suitable for boys. , brought his wife
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review! Thank you for your objective and generous praise. Your satisfaction is the driving force for our struggle. Thousands of words can be translated into one sentence. Thank you for your support to Shanda International Hotel. We look forward to your next stay.
상하이박123
Deluxe Family Room
Stayed in Jul 2024
Family
7 review
4.5/5
Great
Posted on Jul 17, 2024
Meals are Chinese style Rooms are good for family trips If you don't like the smell of cigarettes, I don't recommend Located in Laos Chinatown, there are many local Chinese restaurants around if you want Chinese food
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Guest User
Deluxe Twin Room
Stayed in Jul 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Service: These are all very good. I am very satisfied. I will come again next time. The location is next to Chinatown. It is owned by a Chinese owner. The room is large. The decoration is also good. Communication is also very convenient, and there is no language barrier.
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Manyoushanshui
Deluxe Double Room
Stayed in Jan 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jan 13, 2024
This is a hotel run by people from Fujian, China. The conditions are good and the eating habits are the same as those in China. There are also many Chinese restaurants in the surrounding area and there are many Chinese people. It is very convenient, the conditions are good, the environment is clean, and the local waiters are also very enthusiastic and attentive. They provide services as soon as they are asked and do not delay.
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6/9
Response from Property: Hello dear guest, I am the deputy general manager of the hotel. All the staff of our hotel are very happy to see your review. All our staff would like to thank you~ Remember to go home and visit us often in the future. The warmth of home will always be there. Better than outside! Looking forward to your visit again~
19636638
Deluxe Double Room
Stayed in Dec 2023
Business travelers
27 review
5.0/5
Outstanding
Posted on Dec 10, 2023
A very nice hotel. It is located in the center of Sanjiang. There are many restaurants opened by Chinese people with authentic taste. I will choose here next time. Facilities: good Free airport pick-up: Free pick-up and drop-off 5 minutes to the airport Good environment good service Free welcome fruit platter: fresh fruit
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review! Thank you for your objective and generous praise. Your satisfaction is the driving force for our struggle. Thousands of words can be translated into one sentence. Thank you for your support of Shanda International Hotel. We look forward to your next stay~
Guest User
Deluxe Twin Room
Stayed in May 2024
Business travelers
3 review
2.0/5
Posted on Jun 1, 2024
You can't imagine that after a night's sleep, you get up to eat breakfast, go back to the room and turn on the light to see the bed full of cockroaches. They all come out after turning off the lights, and hide in the bed again when you turn on the light. You have a shadow in your heart. The result of the complaint is that you book another room tomorrow and ask for the room fee for that day to be waived. In the end, it doesn't work. You have already slept and you have to pay 😂😂
Original TextTranslated by Google
Response from Property: Hello ~ I'm really sorry to give you a bad experience. The weather in Vientiane is subtropical and our rooms are always being disinfected. We have moved you to a room as soon as possible, but you offered to give you a free 2-day room at the hotel. We failed to satisfy you, and you maliciously exaggerated the facts to smear the hotel. We charge a deposit because snacks and drinks in the room are chargeable, and they are clearly priced. Of course, if you use the room, the fee will be deducted. I apologize to you again. This is a bad experience~ Thank you
Wusuowei
Deluxe Double Room
Stayed in May 2024
Business travelers
35 review
4.0/5
Very Good
Posted on May 19, 2024
The address is good, located in the Sanjiang Business District. There is free airport pick-up and drop-off service. The room is large enough and fully equipped, similar to the Vienna Hotel in China. Unfortunately, the local Laos waiters need to be trained and the service level needs to be greatly improved. In general, the price-performance ratio is reasonable.
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Guest User
Deluxe Double Room
Stayed in Oct 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Oct 26, 2023
Free airport pick-up: I like this very much Facilities: relatively new Hygiene: extremely clean Environment: The environment is very good Service: The front desk can all speak Chinese which is really great Free welcome fruit platter: I didn’t get the fruit
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Response from Property: Thank you for your support. We will continue to work hard and welcome you next time.
Anonymous User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
130 review
5.0/5
Outstanding
Posted on May 27, 2024
The hotel is well-equipped and clean. The service is also comprehensive. The hotel's special projects can make guests stay smoother and more pleasant. The surrounding facilities are complete and worth recommending.
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ibuki
Deluxe Double Room
Stayed in Dec 2023
Solo travelers
1 review
3.5/5
Posted on Jan 28, 2024
It was a loft type room with an innovative design.
Original TextTranslated by Google
Response from Property: Dear user, thank you for your review. Please give us a perfect score of 5 points next time.