V.I. Lê Nin Nghi Phú, Ha Huy Tap, Vinh City, Nghe An Province, VietnamView Hotel Details
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CUA Dong Luxury Hotel Guest Reviews
4.4/5
Very Good
31 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.2
Cleanliness4.4
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All reviews(31)
Positive reviews(30)
Reviews with photos/video(7)
Awesome stay(8)
Negative reviews(1)
Guest User
Deluxe King Room City View
Stayed in Nov 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 3, 2023
The hotel is very new, a relatively modern hotel, and there is also indoor golf, which is good
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Leooooo
Deluxe Triple Room
Stayed in May 2023
Family
1 review
2.2/5
Posted on Jun 1, 2023
The service is really bad! When checking in, the waiter didn't know the situation at all. He showed his passport and e-booking certificate, but he didn't know the situation, and it was delayed for 30 minutes... I had to keep asking about the luggage... The living floor was completely dark, and the lights were not turned on... This is the first time I live here Angry😡It is really a hotel with 0 points of service!
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Response from Property: Dear Mr Leooo!We are so sorry for any inconvenience this may caused.We understand your case and already re-check with our Front Office team. After our opening-times with high requirements from the customers, our staff is alreay realized that he need to learn more and imrpoving his skillings. We hope you can sympathy for our mistake and will keep coming back to us again. If have an occasion to welcome you back, we ensure all above matters are resolved. Thank you so much for your staying at Cua Dong Luxury Hotel.Best regards, Jen Nguyen (Ms) E-Commerce Manager
Guest User
Deluxe King Room City View
Stayed in May 2023
Business travelers
18 review
5.0/5
Outstanding
Posted on Jun 22, 2023
The swimming pool is OK, the restaurant is OK, the room is big, but it's a bit stuffy
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Response from Property: Dear Valued Guest, On behalf of Cua Dong Luxury Hotel, I would like to express our thankfulness for your great appreciation. Your comments not only encouraged us but also a good review for our comming guest - who want to find a place during their trip to Vinh. Thank you again.We are looking forward to having your return.Best regardsE-Commerce Manager