Xiamen Huazhu·Yuanju Hotel Apartment (Gaoqi Airport Branch) Guest Reviews
4.2/5
180 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.2
Amenities4.1
Service4.3
Cleanliness4.2
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All reviews(180)
Positive reviews(164)
Reviews with photos/video(53)
Offers pick-up/drop-offs(43)
Close to airport(32)
Easy to get around(26)
Friendly front desk staff(10)
Awesome amenities(4)
Many amenities(3)
Clean bedding(1)
Negative reviews(16)
Robert
Anju Sunshine Double Bed Room
Stayed in Apr 2024
Family
8 review
2.0/5
Posted on Apr 21, 2024
One look, I walked away. I’m not risking getting sick by staying there. Booked because 4.3 review ratings & new 2023. Owner kindly arranged a refund, very nice person, but it’s not international cleanliness level.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of the opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again! Thank you very much for staying. We attach great importance to your opinions and will improve them as soon as possible. Our hotel is located next to Linhou Pedestrian Street, with convenient transportation. It is only 1,000 meters away from the airport, very close. Although the rooms are simple, they are fully equipped. The rooms are equipped with sound insulation strips, clean, tidy and warm. The first choice for temporary stay at the airport is to rush to the flight. We not only provide free airport pick-up and drop-off services, but we will pick you up in the wind and rain. Your recognition is our motivation. Thank you again, I wish you a pleasant journey, and welcome you to visit next time. Thank you very much!
Anonymous User
Cloud Spread Budget Double Bed Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 14, 2024
Facilities: Nice, looks new. Service: Really thoughtful. The lady was very gentle and warm. Surroundings: There are a lot of snacks and it's quite convenient to take a taxi. Room: I looked at the room and it has a hair dryer, a water heater, electric mosquito coils and aromatherapy! I can use it anyway, I don't feel that there is anything missing. The bathroom is also very good. Anyway, I have a little bit of cleanliness, but I think it's good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Huayu will be the warmest and most unique one in your memory! Come back to Huayu often.
Wish you well!
Anonymous User
Anju Sunshine Double Bed Room
Stayed in Apr 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Apr 27, 2024
I came here to play for two days. The experience was not bad. I booked a hotel temporarily for 100 yuan. There was a projector in the room. The front desk checked in quickly and was quite enthusiastic.
Original TextTranslated by Google
Response from Property: The intersection and meeting in the journey of life is an unexpected surprise. Because of the fate to meet you, I am very happy that you can spend a relaxing and happy journey here, just like facing the rising sun, full of vigor and vitality. I look forward to bringing you a more perfect stay experience next time, and wish you and your family happiness!
Anonymous User
Anju Sunshine Double Bed Room
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 28, 2024
There is a snack street, it is very convenient to eat, it is close to the airport, and the room is clean
Original TextTranslated by Google
Response from Property: The intersection and meeting in the journey of life is an unexpected surprise. Because of the fate to meet you, I am very happy that you can spend a relaxing and happy journey here, just like facing the rising sun, full of vigor and vitality. I look forward to bringing you a more perfect stay experience next time, and wish you and your family happiness!
Guest User
Anju Sunshine Double Bed Room
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Very close to the airport, a food street at the door is very convenient, the room is very clean, recommended
Original TextTranslated by Google
Response from Property: The intersection and meeting in the journey of life is an unexpected surprise. Because of the fate to meet you, I am very happy that you can spend a relaxing and happy journey here, just like facing the rising sun, full of vigor and vitality. I look forward to bringing you a more perfect stay experience next time, and wish you and your family happiness!
~ruyue*fenfang~
Cloud Spread Budget Double Bed Room
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 14, 2024
The room is not bad, the service attitude is very good, and the facilities are complete. It is good to stay in a small hotel for one night in transit. It is good to have an airport shuttle bus, which is convenient for guests. Overall, it is good. High praise! Come back next time when you have time!
Original TextTranslated by Google
Response from Property: The intersection and meeting in the journey of life is an unexpected surprise. Because of the fate to meet you, I am very happy that you can spend a relaxing and happy journey here, just like facing the rising sun, full of vigor and vitality. I look forward to bringing you a more perfect stay experience next time, and wish you and your family happiness!
Anonymous User
Cloud Spread Budget Double Bed Room
Stayed in Mar 2024
Solo travelers
1 review
3.5/5
Posted on Mar 17, 2024
The price/performance ratio is quite high. It is beyond expectation to be able to stay near the airport for a few dozen dollars. The facilities are seriously aging. It is recommended to arrange some repairs.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay. We attach great importance to your opinions and will improve them as soon as possible. Our hotel is located next to Linhou Pedestrian Street, with convenient transportation. It is only 1,000 meters away from the airport, very close. Although the guest rooms are simple, they are fully equipped. The rooms are equipped with sound insulation strips, clean, tidy and warm. It is the first choice for temporary accommodation at the airport. We not only provide free airport pick-up and drop-off services, but we will pick you up in the wind and rain. Your recognition is our motivation. Thank you again, I wish you a pleasant journey, and you are welcome to visit next time. Thank you very much!
Guest User
Cloud Comfort Twin Room
Stayed in Feb 2024
Travel with friends
1 review
1.0/5
Posted on Feb 13, 2024
I came to Xiamen during the Chinese New Year. In order to fly on time in the morning, I booked a hotel on Ctrip.com with a room of 700. The smell of toilets and floor drains was right there when I entered the door. The public toilets are cleaner than the ones here. I'm speechless at this pitfall. Catching rabbits, 100 rooms like this are too many in a day, the price increase is outrageous, completely different from Ctrip’s pictures. Chain hotels shouldn't be so expensive. Not worth it at all! Outrageous! I clearly made a reservation for a double room, and I said it well when I made the reservation. When I go back to your room in the evening, I tell you that there are no more double rooms, and I can only give you a single room. If it doesn't work, I will cancel it. I was not happy to toss around late at night. I endured it all night and didn't get a good rest. I endured the morning flight. The more I thought about it when I got home, the angrier I became. Money spent is not worth it! Don't be fooled by the pictures. Don't be stupid like me. 😭😭😭
When others give you good reviews, ask your conscience how you got the good reviews yourself. I don’t like it even if it’s given to me for free. There is a small road downstairs, and the sound insulation is so bad that I am really speechless. Why. It's enough for me to step into the trap. I should accumulate virtue and do good deeds! Dissuade you from brushing it!
Original TextTranslated by Google
Response from Property: Hello! So glad you got to speak! Let me explain! The previous tenant asked to extend their stay before checking out! Then we also said that we have orders today! Maybe I can’t live in it, but I can give you two single rooms instead! They find it troublesome and won’t change it! Then we can't drive them away! ! Who knows what will happen next minute, it all happens suddenly. And then. I'll explain it to you when you come over! yes! There is a twin room, and we have explained it clearly to you and will change it to two single rooms, and you agree. If you don't agree at the time, or if you don't need two single rooms, we can refund it to you. It’s just that you both agreed to change to two single rooms! During the Spring Festival, supply exceeds demand, and prices change accordingly. If you don’t need it, you can return it. We won’t refund it to you. You can go look elsewhere. There are good points and bad points. This is not as good as the five-star hotel you stayed in before, but it has everything you need. It is clean and tidy, with toiletries fully stocked. You can also enjoy free airport pick-up and drop-off services. Thank you for your stay!
Guest User
Cloud Spread Budget Double Bed Room
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on May 1, 2024
Clean room, free airport pick-up service
Original TextTranslated by Google
Response from Property: Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying here. We look forward to your visit again to review our progress and wish you a happy day!
Anonymous User
Anju Sunshine Double Bed Room
Stayed in Apr 2024
Other
2 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Clean and sanitary, highly recommended
Original TextTranslated by Google
Response from Property: The intersection and meeting in the journey of life is an unexpected surprise. Because of the fate to meet you, I am very happy that you can spend a relaxing and happy journey here, just like facing the rising sun, full of vigor and vitality. I look forward to bringing you a more perfect stay experience next time, and wish you and your family happiness!
Guest User
Cloud Spread Budget Double Bed Room
Stayed in Apr 2024
Booked for others
2 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Great environment, affordable price!!!
Original TextTranslated by Google
Response from Property: The intersection and meeting in the journey of life is an unexpected surprise. Because of the fate to meet you, I am very happy that you can spend a relaxing and happy journey here, just like facing the rising sun, full of vigor and vitality. I look forward to bringing you a more perfect stay experience next time, and wish you and your family happiness!
Anonymous User
Anju Sunshine Double Bed Room
Stayed in Jan 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Jan 14, 2024
It's very close to the airport and you can get there in less than 5 minutes. There are many places to eat near the snack street. The lady at the front desk is also very nice. You can ask her anytime if you don't understand anything. It's especially suitable for transit!
Original TextTranslated by Google
Response from Property: The intersection and meeting in the journey of life is an unexpected surprise. Because of the fate to meet you, I am very happy that you can spend a relaxing and happy journey here, just like facing the rising sun, full of vigor and vitality. I look forward to bringing you a more perfect stay experience next time, and wish you and your family happiness!
Anonymous User
Leisure Light Luxury Double Bed Room
Stayed in Dec 2023
Solo travelers
11 review
1.7/5
Posted on Dec 29, 2023
Don't stay! 👇
Hygiene: This is the worst hotel I have ever stayed at in the same price range. It is in an urban village. It was written that I would only choose it when it opens in 2023. It turned out to be dirty and poor. If you have requirements for hygiene, don't choose it. The sheets were torn, the kettle was full of dust, and everything was not clean. .
Facilities: Here comes the important point, hot water can only be used for 5 minutes. I stayed here for one night and I have never had this kind of shower before. Just 5 minutes after I showered, my hair was already cold before it was wet. I was freezing to death. The front desk asked me to go to the opposite room to wash my hair. But I just finished washing my hair and the water was cold. The front desk asked me to wash my hair in the opposite room. He asked me to go to my room to wash myself, and I ran back and forth wearing a bath towel!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again! Thank you very much for your stay. We attach great importance to your opinion and will improve it as soon as possible. Our hotel is located next to Linhou Pedestrian Street with convenient transportation. It is only 1,000 meters away from the airport. It is very close. Although the guest rooms are simple, they are well-equipped and equipped with extras. Installed with sound insulation strips, it is clean, tidy and warm. It is the first choice for temporary accommodation when catching a flight at the airport. We not only provide free pick-up and drop-off services, but we will still come to pick you up in the wind or rain. Your recognition is our motivation. Thank you again and wish you a happy journey. , welcome your next visit, thank you very much!
Mumian☀
Anju Sunshine Double Bed Room
Stayed in Dec 2023
Solo travelers
24 review
4.0/5
Very Good
Posted on Dec 23, 2023
The hotel's airport pick-up service was very thoughtful and on time. The front desk girl was very nice, warm and thoughtful. I didn't expect it to be so cold when I arrived in Xiamen on the 22nd. I'm a northerner and have no experience. The front desk girl asked me if I wanted an electric heater, but I said no. I didn't realize how cold it was until I went to bed. I folded the quilt into two layers and fell asleep. The service is good, but the facilities are really bad. The air conditioners in the B&B basically don't heat, which is understandable, but take a hot shower early in the morning. The water was very hot and powerful at first, but there was no hot water when I was shampooing my hair. In the end, I used a water temperature that was a little stronger than cold water. This must be mentioned.
Original TextTranslated by Google
Response from Property: The intersection and meeting in the journey of life is an unexpected surprise. Because of the fate to meet you, I am very happy that the guests can spend a relaxing and happy journey here, just like facing the rising sun, full of vigor and vitality. We will give you feedback in time and let the staff to troubleshoot the problem in time! Thank you very much for your stay! I look forward to bringing you a more perfect stay experience next time, and wish you and your family happiness!
Guest User
Cloud Spread Budget Double Bed Room
Stayed in Dec 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 31, 2023
I stayed here for the second time and was very satisfied. The service attitude was very good. There is a snack street downstairs. Although it was annoying at first to walk a short distance when entering, the room was clean and tidy after arriving. It was good. It was OK for my business trip.
Original TextTranslated by Google
Response from Property: The intersection and meeting in the journey of life is an unexpected surprise. Because of the fate to meet you, I am very happy that you can spend a relaxing and happy journey here, just like facing the rising sun, full of vigor and vitality. I look forward to bringing you a more perfect stay experience next time, and wish you and your family happiness!